Haminan Kaupunki Technographics
Haminan Kaupunki Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Haminan Kaupunki and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Haminan Kaupunki employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Haminan Kaupunki has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Zendesk Service for Customer Support in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Haminan Kaupunki is running and its propensity to invest more and deepen its relationship with Google , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Haminan Kaupunki revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Haminan Kaupunki intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Haminan Kaupunki Tech Stack and Enterprise Applications
Haminan Kaupunki Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Haminan Kaupunki deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The presence of Google Workspace is observable in the municipal website source, indicating public-facing configuration tied to the hamina.fi domain. The implementation established cloud-native corporate email, calendar, and document collaboration as core tools for municipal administration and public communications.
The deployment leverages standard Google Workspace modules including Gmail, Google Drive, Google Docs, Google Calendar, and Google Meet to support internal administration, records creation, meeting coordination, and citizen-facing workflows. Management and access control are administered through Google Workspace administrative tooling, aligning user provisioning and domain management with municipal IT operations. The configuration emphasizes cloud-hosted productivity and collaboration consistent with the Collaboration category, with technical implementation visible on the hamina.fi site.
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Collaboration | Collaboration |
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2020 | 2020 |
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Haminan Kaupunki CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020 Haminan Kaupunki deployed Zendesk Service to provide Customer Support through its public website, centralizing citizen inquiries on a cloud hosted ticketing platform. The implementation positioned Zendesk Service as the primary citizen support channel for municipal services, aligning online contact forms and web based support widgets with a unified ticket queue accessible to municipal agents.
Configuration centered on standard Customer Support capabilities, including incident and request ticketing, web widget embedding on hamina.fi, knowledge base articles for self service, and role based access for service agents. Governance emphasized ticket lifecycle workflows and department routing to ensure tickets are assigned to the correct municipal service teams, combined with operational practices for agent permissions and response ownership across city departments.
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Haminan Kaupunki IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, Haminan Kaupunki implemented Microsoft Azure Cloud Services. Haminan Kaupunki uses Microsoft Azure Cloud Services to host its public website, applying Application Hosting and Computing Services to deliver web content and web application workloads for the municipality.
The implementation leverages Azure platform capabilities for managed web hosting, scalable compute and durable storage consistent with Application Hosting and Computing Services. Typical implementation elements include platform managed web application hosting, SSL certificate handling, content delivery optimization and DNS configuration, with governance and operational control maintained by the municipal IT organization for external web properties.
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IT Decision Makers and Key Stakeholders at Haminan Kaupunki
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Apps Being Evaluated by Haminan Kaupunki Executives
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