Hampshire County Council Digital Transformation Initiatives

About the Customer

Hampshire County Council (HCC) is the county council that governs the majority of the county of Hampshire in England. 

Scope and Challenges

The goal for the Hampshire County Council was to deliver greater efficiency and transform service delivery in the face of ongoing national austerity. 

Outcome and Implication

Together with the council's implementation partner Deloitte, in 2016 they successfully delivered SAP CRM Solution, SAP Cloud for Customer. 

The County Council adopted an agile (SCRUM) methodology and leveraged an integrated tool (Microsoft Team Foundation Server) for project delivery.

Savings were realized from automating processes and providing self-service portals for customers, employees, and suppliers, and by partnering with public sector partners, such as other local authorities, to collectively invest in shared services.


1st Floor, Elizabeth II Court South, The Castle
Winchester , SO23 8UJ , x
United Kingdom
44 30 0555 1375
https://www.hants.gov.uk/
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Enterprise Software & Cloud Applications Purchased by Hampshire County Council


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IT Decision Makers and Key Stakeholders at Hampshire County Council


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