Apps Run The World

Hampshire County Council Digital Transformation Initiatives

Apps Run The World

About the Customer

Hampshire County Council (HCC) is the county council that governs the majority of the county of Hampshire in England. 

Scope and Challenges

The goal for the Hampshire County Council was to deliver greater efficiency and transform service delivery in the face of ongoing national austerity. 

Outcome and Implication

Together with the council's implementation partner Deloitte, in 2016 they successfully delivered SAP CRM Solution, SAP Cloud for Customer. 

The County Council adopted an agile (SCRUM) methodology and leveraged an integrated tool (Microsoft Team Foundation Server) for project delivery.

Savings were realized from automating processes and providing self-service portals for customers, employees, and suppliers, and by partnering with public sector partners, such as other local authorities, to collectively invest in shared services.

1st Floor, Elizabeth II Court South, The Castle
Winchester , SO23 8UJ , x
44 30 0555 1375
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Enterprise Software & Cloud Applications Purchased by Hampshire County Council

Vendor Old Product New Product Function Market Users VAR/SI When Live
SAP Legacy Applications SAP Cloud for Customer Customer Relationship Management CRM n/a n/a 2015 2016

IT Decision Makers and Key Stakeholders at Hampshire County Council

First Name Last Name Title Email Phone
Subscribe Subscribe Head of IT Strategy, Programmes, Planning, Apps, Development, web and SAP / Deputy Head of IT Subscribe Subscribe
Subscribe Subscribe Head of IT Subscribe Subscribe