Mineola, 11501, NY,
United States
Hanover Bank Technographics
Hanover Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hanover Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 175 Hanover Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hanover Bank has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, FIS Digital One for Digital Banking in 2024, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hanover Bank is running and its propensity to invest more and deepen its relationship with Fiserv , FIS Global , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hanover Bank revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hanover Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hanover Bank Tech Stack and Enterprise Applications
Hanover Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Hanover Bank deployed Fiserv Dovetail for Payment Processing on its public website. The implementation embeds Fiserv Dovetail as the bank facing payment gateway and hosted payment channel to accept online customer payments, support bill presentment, and surface payment workflows within digital banking journeys. Hanover Bank Fiserv Dovetail Payment Processing is visible in the website code and is implemented as a customer facing web integration rather than an internal only back end module.
Functionally the deployment aligns with standard Payment Processing capabilities, including secure checkout flows, hosted payment pages, tokenization for card on file, recurring payment support, and payment orchestration. Integration scope documented in the source is limited to the website, which places operational handoffs to payments operations for settlement and reconciliation and to web operations for hosted page configuration and PCI scope management. Governance and workflow changes are centered on payments operations, compliance, and customer service workflows to manage payment exceptions and inquiries.
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Hanover Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Digital One | Digital Banking | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Hanover Bank implemented FIS Digital One as its customer-facing Digital Banking solution on the bank website, deploying the vendor hosted enrollment and online banking portal components. The deployment is visible on the public site and is being used to deliver self enrollment and customer login flows for retail customers.
FIS Digital One was configured to support category-aligned capabilities including online account enrollment, customer onboarding workflows, authentication and session management, and digital account servicing. The implementation centers on front end digital banking modules that orchestrate account activation and ongoing online access, with configuration focused on web channel delivery and customer self service processes.
Operational coverage is concentrated on Hanover Bank retail banking and digital channels, with the solution running on the public website to serve consumer account opening and day to day online banking activity. Governance and operational ownership align to digital channels, IT, and retail operations to manage enrollment workflows, authentication policies, and ongoing portal configuration and maintenance.
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Hanover Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Hanover Bank implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is visible on the Hanover Bank website, indicating the cloud productivity stack is used to deliver public facing content and internal collaboration services for the organization.
The implementation centers on Microsoft 365 core collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for real time collaboration, OneDrive for file synchronization, and Office client integration for endpoint productivity. Configuration emphasis is on tenant level settings, user licensing, mailbox and SharePoint site provisioning, Teams policy configuration, and data classification controls consistent with Collaboration deployments.
Operational coverage maps to Hanover Bank's approximately 175 employees in the United States, supporting corporate communications, back office functions, and customer facing teams. Microsoft 365 supports both internal collaboration workflows and publicly accessible website elements, aligning application functionality with business communication and productivity needs.
Governance is oriented toward tenancy administration, access control, and content governance typical for Collaboration implementations in regulated financial services, and includes managed account provisioning, policy driven Teams and SharePoint controls, and managed document lifecycles. The implementation follows standard cloud hosted Microsoft 365 architecture patterns for small to mid size banking organizations.
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Hanover Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hanover Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hanover Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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