Rochester, 14616, NY,
United States
Happier At Home Technographics
Happier At Home Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Happier At Home and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Happier At Home employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Happier At Home has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2021, PrimePay HR for Core HR in 2025, Kaleida eRSP for Home Care Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Happier At Home is running and its propensity to invest more and deepen its relationship with Intuit , PrimePay , Fullsteam or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Happier At Home revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Happier At Home intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Happier At Home Tech Stack and Enterprise Applications
Happier At Home ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2021 | 2021 |
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Happier At Home HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PrimePay | Legacy | PrimePay HR | Core HR | HCM | n/a | 2025 | 2025 |
In 2025 Happier At Home adopted PrimePay HR as its Core HR solution and formalized a multi-year partnership naming PrimePay the exclusive preferred payroll provider for its network of 25 franchise locations in the United States. The announcement frames PrimePay HR as the central HCM platform supporting franchise payroll and core human resources functions across the home care business, with franchisees given the option to standardize on the vendor.
PrimePay HR implementation emphasizes payroll processing, tax and compliance automation, and centralized employee records consistent with Core HR functionality. The deployment includes PrimePay’s training and people process tools to streamline onboarding and routine HR administration, reducing manual work through packaged HCM workflows and configuration aligned to franchise operations.
The implementation is explicitly integrated with eRSP’s home care platform, enabling data exchange between PrimePay HR and eRSP for payroll and workforce management flows. That integration links scheduling, caregiver time capture and payroll data between systems, supporting franchise payroll execution and compliance activities across agency sites, and the partnership calls for joint go to market and co-marketing initiatives to drive franchise adoption.
Governance is structured around a branded exclusive payroll relationship and franchise-level adoption decisions, supported by shared marketing, event sponsorships, and virtual training resources. Reported benefits stated by stakeholders include increased automation, streamlined compliance, and enhanced operational efficiency for franchisees using PrimePay Payroll and the PrimePay HCM Platform.
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Payroll | HCM |
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2025 | 2025 |
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Happier At Home ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fullsteam | Legacy | Kaleida eRSP | Home Care Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Happier At Home implemented Kaleida eRSP as its Home Care Management application. The deployment established a cloud-hosted platform to support agency workflows across the franchise network, provisioning scheduling, client and caregiver management, billing, payroll and electronic visit verification EVV capabilities through Kaleida eRSP.
Kaleida eRSP was configured to manage visit scheduling and caregiver rostering, client intake and care plans, billing ledgers and payroll processing, and EVV enforcement consistent with Home Care Management functional expectations. Configuration emphasized operational automation for franchise operations and standardized data capture for scheduling, timekeeping and billing workflows.
Integration strategy evolved as the ecosystem matured, with PrimePay announced in 2025 as Happier at Home's exclusive payroll partner and noted to provide a seamless integration into the eRSP platform, making PrimePay payroll an optional centralized payroll service for up to 25 locations. Operational coverage centered on franchise-level operations, payroll and HR functions, and back-office billing and compliance processes across corporate and franchise stakeholders.
Governance and rollout focused on franchisee onboarding, training on people processes and coordinated marketing and enablement activities between Happier at Home, eRSP and the payroll partner. Reported benefits in vendor communications include increased automation, streamlined compliance and enhanced operational efficiency as outcomes tied to the Kaleida eRSP deployment and subsequent payroll integration.
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Happier At Home Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Happier At Home CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2015 | 2015 |
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Happier At Home ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2024 | 2024 |
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Happier At Home PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Happier At Home IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Happier At Home
Apps Being Evaluated by Happier At Home Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||