AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Happychic Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SEI – Groupe LKS Legacy Nodhos ERP ERP Financial ERP Financial Management n/a 2010 2010
In 2010, Happychic implemented Nodhos ERP as its ERP Financial application to consolidate commercial management and core finance processes. The Nodhos ERP deployment was positioned to support commercial management, financial accounting, order management, and inventory control across the retail and logistics organization in France. The implementation focused on configuring Nodhos ERP commercial management modules alongside standard ERP Financial capabilities, including general ledger, accounts receivable, accounts payable, order-to-cash orchestration, and inventory valuation. Configuration work emphasized transactional mapping for sales order flows, pricing and promotional rules, financial posting schemas, and inventory reservation logic to align retail merchandising and finance workflows. Technical architecture centered on a Nodhos ERP application tier integrated with upgraded WMS WES functionality and bespoke logistics computer adaptations in warehouse sites. Integration scope included synchronous and asynchronous interfaces to synchronize stock positions and order fulfillment between Nodhos ERP and the upgraded WMS WES, message exchange for inbound and outbound logistics events, and data reconciliation jobs to maintain financial inventory accuracy. Program governance established a cross-functional steering committee and project management office to coordinate three parallel workstreams, one for core ERP configuration, one for the WMS WES upgrade, and one for logistics computer adaptations. Resource planning defined technical resources such as application configuration specialists, integration engineers, database and infrastructure support, and test engineers, and business resources including finance process owners, commercial operations leads, warehouse superusers, and training coordinators. Financial planning allocated phased budgets for the ERP deployment, the WMS WES upgrade, and logistics adaptations, with rollout executed in staged site cutovers and governed change control to minimize operational disruption.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Happychic implemented Microsoft 365 to standardize Collaboration across its retail group. The Microsoft 365 deployment is visible on the company website and was positioned to provide cloud-based collaboration services for the organization. The implementation centered on core Microsoft 365 collaboration services including Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business, with Azure Active Directory used for identity and tenant management. Architecture followed a centralized Microsoft 365 tenancy model with role based access controls and built-in compliance features to support content collaboration for merchandising, marketing and corporate communications. Operational coverage targeted corporate functions and retail store teams in France, with governance enforced through centralized administrative policies and staged functional rollouts to align business workflows and information governance.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2012 2012
In 2012, Happychic implemented Salesforce Sales Cloud to centralize customer relationships and opportunity management within Sales Automation,CRM,Sales Engagement. The deployment targeted commercial sales and store sales teams across Happychic’s France operations, establishing Salesforce Sales Cloud as the primary CRM for contact, account and opportunity lifecycles. The implementation emphasized core Sales Cloud modules including account and contact management, lead management, opportunity and pipeline management, sales activity tracking and sales engagement capabilities such as templated communications and task orchestration. Configuration work focused on standardized sales stages, role based access controls, configurable page layouts and automation of common sales workflows to align retail commercial processes with CRM states. Integrations were established with marketing automation and campaign systems identified in the environment, including Adobe Campaign Neolane, Selligent, Unica and Aprimo, enabling synchronized lead and contact data flow and campaign response attribution between marketing systems and Salesforce Sales Cloud. Data synchronization leveraged API driven connectors and scheduled data exchanges to maintain contact hygiene and to surface marketing engagement signals within the Sales Cloud record model. Governance was organized around a centralized CRM administration model, with process standardization for lead qualification and opportunity progression, and defined ownership for data stewardship across sales and marketing functions. Rollout governance included role based permissions and configuration change controls to preserve data consistency as Salesforce Sales Cloud became the authoritative sales engagement platform.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at Happychic
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Happychic Executives
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FAQ - APPS RUN THE WORLD Happychic Technographics

Happychic is a Retail organization based in France, with around 3500 employees and annual revenues of $650.0 million.

Happychic operates a diverse technology stack with applications such as Nodhos ERP, Microsoft 365 and Salesforce Sales Cloud, covering areas like ERP Financial, Collaboration and Sales Automation, CRM, Sales Engagement.

Happychic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SEI – Groupe LKS, Microsoft and Salesforce.

Happychic recently adopted applications including Microsoft 365 in 2019, Microsoft Azure Cloud Services in 2017 and OVHcloud in 2013, highlighting its ongoing modernization strategy.

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Our research team continuously updates Happychic’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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