Roubaix, 59100,
France
Happychic Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Happychic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Happychic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Happychic has purchased the following applications: Nodhos ERP for ERP Financial in 2010, Microsoft 365 for Collaboration in 2019, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Happychic is running and its propensity to invest more and deepen its relationship with SEI – Groupe LKS , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Happychic revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Happychic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SEI – Groupe LKS | Legacy | Nodhos ERP | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, Happychic implemented Nodhos ERP as its ERP Financial application to consolidate commercial management and core finance processes. The Nodhos ERP deployment was positioned to support commercial management, financial accounting, order management, and inventory control across the retail and logistics organization in France.
The implementation focused on configuring Nodhos ERP commercial management modules alongside standard ERP Financial capabilities, including general ledger, accounts receivable, accounts payable, order-to-cash orchestration, and inventory valuation. Configuration work emphasized transactional mapping for sales order flows, pricing and promotional rules, financial posting schemas, and inventory reservation logic to align retail merchandising and finance workflows.
Technical architecture centered on a Nodhos ERP application tier integrated with upgraded WMS WES functionality and bespoke logistics computer adaptations in warehouse sites. Integration scope included synchronous and asynchronous interfaces to synchronize stock positions and order fulfillment between Nodhos ERP and the upgraded WMS WES, message exchange for inbound and outbound logistics events, and data reconciliation jobs to maintain financial inventory accuracy.
Program governance established a cross-functional steering committee and project management office to coordinate three parallel workstreams, one for core ERP configuration, one for the WMS WES upgrade, and one for logistics computer adaptations. Resource planning defined technical resources such as application configuration specialists, integration engineers, database and infrastructure support, and test engineers, and business resources including finance process owners, commercial operations leads, warehouse superusers, and training coordinators. Financial planning allocated phased budgets for the ERP deployment, the WMS WES upgrade, and logistics adaptations, with rollout executed in staged site cutovers and governed change control to minimize operational disruption.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Happychic implemented Microsoft 365 to standardize Collaboration across its retail group. The Microsoft 365 deployment is visible on the company website and was positioned to provide cloud-based collaboration services for the organization.
The implementation centered on core Microsoft 365 collaboration services including Exchange Online, Microsoft Teams, SharePoint Online and OneDrive for Business, with Azure Active Directory used for identity and tenant management. Architecture followed a centralized Microsoft 365 tenancy model with role based access controls and built-in compliance features to support content collaboration for merchandising, marketing and corporate communications. Operational coverage targeted corporate functions and retail store teams in France, with governance enforced through centralized administrative policies and staged functional rollouts to align business workflows and information governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2012 | 2012 |
In 2012, Happychic implemented Salesforce Sales Cloud to centralize customer relationships and opportunity management within Sales Automation,CRM,Sales Engagement. The deployment targeted commercial sales and store sales teams across Happychic’s France operations, establishing Salesforce Sales Cloud as the primary CRM for contact, account and opportunity lifecycles.
The implementation emphasized core Sales Cloud modules including account and contact management, lead management, opportunity and pipeline management, sales activity tracking and sales engagement capabilities such as templated communications and task orchestration. Configuration work focused on standardized sales stages, role based access controls, configurable page layouts and automation of common sales workflows to align retail commercial processes with CRM states.
Integrations were established with marketing automation and campaign systems identified in the environment, including Adobe Campaign Neolane, Selligent, Unica and Aprimo, enabling synchronized lead and contact data flow and campaign response attribution between marketing systems and Salesforce Sales Cloud. Data synchronization leveraged API driven connectors and scheduled data exchanges to maintain contact hygiene and to surface marketing engagement signals within the Sales Cloud record model.
Governance was organized around a centralized CRM administration model, with process standardization for lead qualification and opportunity progression, and defined ownership for data stewardship across sales and marketing functions. Rollout governance included role based permissions and configuration change controls to preserve data consistency as Salesforce Sales Cloud became the authoritative sales engagement platform.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Secure Web Gateways (SWG) | CyberSecurity |
|
2013 | 2013 |
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