Harris Farm Markets
Harris Farm Markets Technographics
Harris Farm Markets Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harris Farm Markets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3100 Harris Farm Markets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harris Farm Markets has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2012, LiveHire ATS for Applicant Tracking System in 2019, Flow XO For Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harris Farm Markets is running and its propensity to invest more and deepen its relationship with Microsoft , Apple , LiveHire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harris Farm Markets revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harris Farm Markets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harris Farm Markets Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2012 | 2012 |
In 2012 Harris Farm Markets deployed Microsoft Dynamics NAV as its primary ERP Financial application. The implementation centralized core accounting and transactional finance workflows to support retail finance operations across stores and corporate finance functions.
Microsoft Dynamics NAV was operated with a SQL database backend and monitored within the company standard operating environment, with application alerts managed through PRTG monitoring. Operational activities recorded during support include updating NAV and SQL database entries, performing monthly hardware and software audits, and executing deployments, upgrades, and ongoing maintenance of the NAV environment, indicating a staffed administration model with hands on IT operations.
The implementation operated alongside the broader Microsoft stack, with O365 service management, Windows Active Directory, file and print services, and desktop peripheral support forming the surrounding infrastructure. Documentation and runbooks for Microsoft Dynamics NAV and related processes were maintained in Confluence, while vendor coordination was used for hardware failures, reflecting integrated IT governance, change control, and incident response practices supporting the ERP Financial deployment.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHire | Legacy | LiveHire ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Harris Farm Markets implemented LiveHire ATS, deploying the Applicant Tracking System on its public careers website. The implementation supports recruitment for Harris Farm Markets, an Australian retailer with about 3,100 employees and a multi-site store and corporate footprint.
Configuration focused on core Applicant Tracking System capabilities, including job posting and branded career site integration, candidate application capture, and a centralized candidate database. Workflows were configured for application screening and interview stage management, providing recruiter-facing dashboards and role based access for hiring teams.
The LiveHire ATS was embedded on Harris Farm Markets' website to surface live vacancies and to capture candidate profiles directly via the careers portal. Operational coverage includes store level hiring and corporate recruitment activities, enabling HR and retail store managers to coordinate candidate review and scheduling through the platform.
Governance was organized under the HR recruitment function, with standardized hiring stages and workflow ownership assigned to recruiting teams to ensure consistent candidate handling and reporting. The deployment emphasized career site integration and workflow automation consistent with Applicant Tracking System practices for retail hiring.
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Core HR | HCM |
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2019 | 2019 |
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Employee Experience | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Flow XO | Legacy | Flow XO For Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Harris Farm Markets implemented Flow XO For Chat on their public website, deploying a customer-facing conversational layer to support online shoppers in Australia. The deployment is categorized as Chatbots and Conversational AI and is surfaced as an embedded web chat widget within the digital storefront. The rollout targets customer service and e-commerce support functions rather than back office systems.
Configuration concentrated on conversational workflows and automated FAQ handling using Flow XO For Chat, with scripted flow orchestration to manage session continuity and multistep interactions. Category-aligned capabilities inferred from the on-site implementation include intent-driven conversational routing, proactive messaging, conversational forms for order or inquiry capture, and structured response templates to surface product and order information. Automation emphasis centers on reducing repetitive inquiries through scripted dialogs and maintaining continuity across shopper sessions.
Operational governance is likely centered with digital commerce and customer service teams, using the Flow XO For Chat administration interface for content and conversation script updates. The architecture footprint is an embedded website chatbot, which supports iterative tuning of conversational content and live chat behavior as part of ongoing site operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center, Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Harris Farm Markets
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Harris Farm Markets Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Harris Farm Markets Technographics
Harris Farm Markets is a Retail organization based in Australia,
with around 3100 employees and annual revenues of $350.0 million.
Harris Farm Markets operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, LiveHire ATS and Flow XO For Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Harris Farm Markets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, LiveHire and Flow XO.
Harris Farm Markets recently adopted applications including
Apple Pay in 2021, Ceridian Dayforce Payroll in 2021 and Ceridian Dayforce Workforce Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harris Farm Markets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harris Farm Markets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harris Farm Markets technographics profile,
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