Harry & David
2500 S. Pacific Hwy.,
Medford, 97501-2675, OR,
United States
Medford, 97501-2675, OR,
United States
1 877-322-1200
Consumer Packaged Goods
Harry & David Technographics
Harry & David Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harry & David and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6700 Harry & David employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harry & David has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2000, Oracle PeopleSoft HCM for Core HR in 2012, Adobe WorkFront for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harry & David is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harry & David revenues, which have grown to $1.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harry & David intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harry & David Tech Stack and Enterprise Applications
Harry & David ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2000 | 2017 |
In 2000, Harry & David implemented Oracle PeopleSoft ERP as its ERP Financial solution. The deployment centralized core PeopleSoft Financials capabilities including general ledger, accounts payable and accounts receivable modules to provide a single financial management backbone.
Architecture integrated Oracle PeopleSoft ERP with Vertex Sales Tax for tax calculation and retained transactional interfaces to an IBM mainframe running z/OS for order and billing records. The implementation operated alongside SAP components referenced in project notes, indicating a heterogeneous enterprise application landscape. Oracle PeopleSoft ERP served as the primary financial management layer for accounting and statutory reporting workflows.
Operational scope focused on finance and tax functions across Harry & David United States operations, consolidating accounting workflows and centralized financial transaction processing. Governance workstreams emphasized configuration of PeopleSoft Financials controls and chart of accounts standardization to enable consistent ledgers and tax calculation flows. Integrations to Vertex Sales Tax and mainframe systems required coordinated interface governance and batch reconciliation processes.
|
|
|
|
|
ERP Financial | ERP |
|
2007 | 2009 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Harry & David HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, Harry & David implemented Oracle PeopleSoft HCM as its Core HR platform to centralize employee records and HR transaction processing for the company. The Oracle PeopleSoft HCM deployment served as the primary system for workforce administration across the organization, aligning Core HR data with payroll and HR service workflows for approximately 6,700 employees.
The implementation focused on standard Core HR capabilities, including centralized employee master data, position and job structures, payroll-related headcount and pay element configuration, benefits enrollment workflows, absence and time-off tracking, security and role-based access controls, and employee self-service. Configuration emphasized configurable HR business processes, workflow approvals, and data validation consistent with large-scale HRIS patterns for a consumer packaged goods company.
Operational coverage included HR, payroll, compensation, benefits administration, and talent management functions, with accounting and finance teams coordinating on payroll accounting and intercompany workforce costs. Staff experience cited in the environment showed PeopleSoft familiarity alongside tools used for accounting and compliance, including Excel, Workiva for SOX coordination, and SharePoint for reconciliation documentation, enabling cross-functional coordination between HR and finance without presuming specific system-level integrations.
Governance for the PeopleSoft HCM environment was organized around HRIS controls, role-based access, and process ownership for core HR transactions, with configuration change controls and audit documentation practices to support GAAP reporting and SOX-related evidence collection. Training and role-based onboarding leveraged internal subject matter experts who had prior PeopleSoft exposure to align payroll, headcount reporting, and month-end reconciliation processes with the new Core HR system.
|
|
|
|
|
Payroll | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2021 | 2021 |
|
|
|
|
|
Time and Attendance | HCM |
|
2021 | 2021 |
|
Harry & David ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Harry & David implemented Adobe WorkFront to manage website-related work and centralize digital project intake. The deployment uses Adobe WorkFront as a Business Process Management platform to consolidate web content requests, editorial scheduling, and project tracking across marketing and e-commerce teams.
Adobe WorkFront was configured to standardize intake forms, enforce approval routing, orchestrate workflow automation, and enable proofing and collaboration on creative assets. Core functional capabilities in use include request intake and triage, task and schedule management, approval gates, and resource assignment consistent with Business Process Management operational workflows.
WorkFront is surfaced on the Harry & David website to capture requests and route them into the centralized WorkFront instance, supporting marketing, digital commerce, and creative operations. Governance was established around centralized intake, standardized request templates, and approval workflows to align web content production with editorial and campaign calendars.
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2007 | 2009 |
|
Harry & David Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2007 | 2009 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2007 | 2009 |
|
Harry & David Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
Harry & David eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2013 | 2013 |
|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
Harry & David SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2013 | 2013 |
|
Harry & David CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Customer Engagement | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
Harry & David ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2006 | 2006 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
Harry & David PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
Harry & David PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Operating System (OS) | PaaS |
|
2006 | 2006 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Harry & David IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Database Management | IaaS |
|
2006 | 2006 |
|
Harry & David CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2012 | 2012 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Harry & David
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Harry & David Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Harry & David IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Harry & David digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Harry & David Technographics
Harry & David is a Consumer Packaged Goods organization based in United States,
with around 6700 employees and annual revenues of $1.70 billion.
Harry & David operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Oracle PeopleSoft HCM and Adobe WorkFront,
covering areas like ERP Financial, Core HR and Business Process Management.
Harry & David has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Adobe Systems.
Harry & David recently adopted applications including
Mirakl Marketplace Platform in 2022, Klarna Payments in 2021 and ADP Recruiting in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harry & David’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harry & David’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harry & David technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.