Harte Hanks
1 Executive Drive Suite 303,
Chelmsford, 01824, MA,
United States
Chelmsford, 01824, MA,
United States
1 512-434-1100
Professional Services
Harte Hanks Technographics
Harte Hanks Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harte Hanks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1709 Harte Hanks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harte Hanks has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2015, Starlims Abbott eScreen for BackGround Screening in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harte Hanks is running and its propensity to invest more and deepen its relationship with Oracle , STARLIMS , HireRight or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harte Hanks revenues, which have grown to $191.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harte Hanks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harte Hanks Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Harte Hanks implemented Oracle PeopleSoft ERP to support core ERP Financial operations across its finance and billing functions. Oracle PeopleSoft ERP is used at Harte Hanks as the primary ERP Financial application for accounts receivable, invoicing, consolidation, reconciliation, and expense review workflows.
Operational use is centered on accounts receivable where staff are currently trained to apply check, wire, and credit card payments to different company accounts inside PeopleSoft. Teams run aging reports and locate invoices using HITS and PeopleSoft, and there is occasional use of Excel VLookup to reconcile or cross-reference invoice data with system records.
The deployment covers consolidation and reconciliation workflows, with users trained to audit invoices, create invoices inside Oracle PeopleSoft ERP, and send finalized invoices to clients. Expense report review is also a trained capability, indicating PeopleSoft is being used for both transactional billing and periodic financial close related tasks.
Governance is reflected in role-based training and operational procedures for invoice auditing and payment application, with finance and billing staff operating within PeopleSoft-mediated workflows. The implementation narrative positions Harte Hanks, Oracle PeopleSoft ERP, and ERP Financial as the central relationship driving accounts receivable, consolidation, invoicing, and expense management activities.
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STARLIMS | Legacy | Starlims Abbott eScreen | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018 Harte Hanks implemented Starlims Abbott eScreen to operationalize its pre-employment screening workflows. The deployment targeted call center intake and coordination with third party collection sites, enabling Harte Hanks to manage BackGround Screening orders initiated by customer service representatives. Starlims Abbott eScreen was configured as the central application for order intake, identity verification, and test orchestration.
Configuration included photographic ID capture and ePassport ingestion workflows, scheduled event management, and laboratory test ordering for products such as xCup 10 Panel. The implementation used event scheduling constructs consistent with eScreen Scheduled Event Account workflows and incorporated account-level identifiers including Account 107661-105 for order routing and billing. Regulatory handling for NON-DOT pre-employment tests was explicitly configured in order flows.
Integrations and operational coverage were defined at the service provider interface, providers with eScreen123 were required to scan ePassports into eScreen123 at collection sites, and billing instructions directed services to eScreen, Inc. PO Box 25902 Overland Park KS 66225. The rollout encompassed Harte Hanks call center customer service representatives in Pflugerville TX coordinating appointments with sites such as Med Spring Round Rock, and the application managed collection site instructions, test product selection, and billing destinations.
Governance and intake controls standardized front-line procedures, including mandatory photo ID presentation, ePassport capture, and parental or legal guardian presence for candidates under 18 where required, plus advisory steps to verify provider operational hours. Starlims Abbott eScreen centralized pre-employment order orchestration, specimen collection scheduling, identity verification, and billing streams for BackGround Screening, aligning call center intake and field collection protocols without asserting outcomes beyond the recorded configuration and process changes.
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BackGround Screening | HCM |
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2024 | 2024 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Harte Hanks deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is implemented on the Harte Hanks website to provide web-accessible meeting entry and scheduling for client-facing interactions and remote collaboration, establishing a public access point for virtual briefings and online events.
The deployment uses standard Audio Video and Web Conferencing capabilities such as scheduled meetings, live video, screen sharing, attendee registration, and session recording, with Cisco Webex Meetings serving both client engagement and internal collaboration workflows. Operational governance is centered on IT and corporate communications, emphasizing meeting access controls and web integration configuration, and the implementation ties the company website to centrally managed conferencing services.
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2010 | 2010 |
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Database Management | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Harte Hanks
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Apps Being Evaluated by Harte Hanks Executives
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FAQ - APPS RUN THE WORLD Harte Hanks Technographics
Harte Hanks is a Professional Services organization based in United States,
with around 1709 employees and annual revenues of $191.0 million.
Harte Hanks operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Starlims Abbott eScreen and Cisco Webex Meetings,
covering areas like ERP Financial, BackGround Screening and Audio Video and Web Conferencing.
Harte Hanks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, STARLIMS and Cisco Systems.
Harte Hanks recently adopted applications including
HireRight Employment Background Checks in 2024, Oracle NetSuite ERP in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harte Hanks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harte Hanks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harte Hanks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.