Hartlepool Borough Council
Civic Centre, Victoria Road,
Hartlepool, TS24 8AY,
United Kingdom
Hartlepool, TS24 8AY,
United Kingdom
44 14 2926-6522
Government
Hartlepool Borough Council Technographics
Hartlepool Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hartlepool Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Hartlepool Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hartlepool Borough Council has purchased the following applications: Integra Centros ERP for ERP Financial in 2014, Zellis MyView for Employee Self Service in 2020, Jadu CMS for Web Content Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hartlepool Borough Council is running and its propensity to invest more and deepen its relationship with Capita Integrated Business Solutions , Zellis , Jadu or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hartlepool Borough Council revenues, which have grown to $246.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hartlepool Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hartlepool Borough Council Tech Stack and Enterprise Applications
Hartlepool Borough Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Capita Integrated Business Solutions | Legacy | Integra Centros ERP | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Hartlepool Borough Council implemented Integra Centros ERP, deploying the Integra General Ledger System v5.12/000 from Capita Integrated Business Solutions as the core ledger component. The Integra Centros ERP was used to deliver ERP Financial functions across council finance, social care budgeting, schools accounting, procurement tender evaluation and statutory reporting.
Configured capabilities centered on general ledger processing, budget monitoring and monthly budget control for Older People and Under 18 higher needs, holding code and control account management, accounts reconciliation authorization, direct payments analysis to carers, and financial evaluation of scheme tenders. The system produced Finance and Policy Committee strategic financial monitoring reports, corporate information collections for directors, APSE form completions, the 2016/17 Budget Book and Council Tax leaflet, School Balances Survey outputs, and supported responses to Freedom of Information requests. Routine operations combined outputs from the Integra General Ledger System with spreadsheet based analytics, requiring advanced Excel work such as pivot tables, VLOOKUPs and data extrapolation for reporting.
Operational coverage included finance teams, directors, the Finance and Policy Committee, social care budget holders and school finance officers within Hartlepool Borough Council. The source record identifies the Integra General Ledger System v5.12/000 as the transactional financial engine and does not list other named third party integrations. Day to day use emphasized monthly budget monitoring, reconciliation workflows, direct payment administration and the financial assessment of tenders.
A focused review of holding codes and control accounts produced a report with findings and recommendations and supplied work instruction notes to formalize reconciliation authorizations prepared by colleagues. Governance activity documented new work instructions for reconciliations and standardized reporting pathways to the Finance and Policy Committee, while continuing spreadsheet based reconciliation practices alongside the Integra Centros ERP.
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Hartlepool Borough Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zellis | Legacy | Zellis MyView | Employee Self Service | HCM | n/a | 2020 | 2021 |
In 2020, Hartlepool Borough Council deployed Zellis MyView as an Employee Self Service portal. Zellis MyView links directly to payroll and personnel records held on the ResourceLink system and provides authenticated self-service access across council employees, school and academy staff, and Cleveland Fire Authority CFA employees.
The implementation exposes core Employee Self Service functionality, enabling employees to view and update personal details including equality data and emergency contacts, access payslips and P60s, book annual leave, and submit expense claims. Manager functionality is enabled with authorisation workflows and a My People tab for team-level visibility, aligning payroll approval and leave authorisation into the portal experience.
Operational integration centers on ResourceLink as the authoritative payroll data source and uses username formats mapped to employee cohorts, including network IDs and payroll or pay reference numbers, for authentication and onboarding. User provisioning and password recovery are handled through the MyView forgotten password workflow, which issues temporary passwords by email, and support channels differ by cohort with myview@hartlepool.gov.uk for HBC, school and academy employees and the CFB ICT Service Desk for CFA staff. The public guidance includes operational troubleshooting steps such as clearing browsing history for Error Code 200.
Governance and compliance are embedded in access and data handling guidance, employees are instructed to maintain up-to-date records and managers perform authorisations through MyView. The implementation documentation calls out the National Fraud Initiative and the potential provision of key payroll data and personal identifiers to auditing and public fund administration bodies, with audit contact Noel Adamson, Head of Audit and Governance, 01429 266522, cited for further information. Zellis MyView therefore functions as Hartlepool Borough Council Employee Self Service for HR and payroll workflows, supported by defined helpdesk processes and compliance notices.
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Payroll | HCM |
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2020 | 2021 |
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Hartlepool Borough Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jadu | Legacy | Jadu CMS | Web Content Management | Content Management | n/a | 2010 | 2010 |
In 2010, Hartlepool Borough Council implemented Jadu CMS as its primary Web Content Management platform to manage the corporate public website and citizen-facing digital services. Jadu CMS is used to centralize content publishing and provide a single repository for the council's web pages and online information.
The implementation leverages standard Web Content Management capabilities, including role based content authoring, template driven page construction, staged publishing workflows, web form management for service requests, and search indexing for site navigation. The council's deployment emphasizes content governance, accessibility controls and template consistency to maintain corporate messaging across the online estate.
Operational ownership sits with communications, digital services and IT teams, with the platform configured to support editorial workflows and approvals between service owners and content editors. The solution is positioned to manage informational pages, service guides and transactional entry points on the public website while providing audit trails and version control for compliance and review.
Governance around Jadu CMS includes structured editorial roles, approved content lifecycle processes and editor training to ensure consistent use across departments. The council uses the platform to enforce accessibility standards and maintain a controlled publishing cadence for public communications and service information.
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Hartlepool Borough Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Hartlepool Borough Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Hartlepool Borough Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hartlepool Borough Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hartlepool Borough Council IT executives and key decision makers. This section highlights Hartlepool Borough Council's latest recorded technology evaluations, including Zellis ResourceLink for Payroll on 2025-11-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hartlepool Borough Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-11 | Hartlepool Borough Council | Evaluated | Zellis | Zellis ResourceLink | Payroll | HCM |
FAQ - APPS RUN THE WORLD Hartlepool Borough Council Technographics
Hartlepool Borough Council is a Government organization based in United Kingdom,
with around 2000 employees and annual revenues of $246.0 million.
Hartlepool Borough Council operates a diverse technology stack with applications such as
Integra Centros ERP, Zellis MyView and Jadu CMS,
covering areas like ERP Financial, Employee Self Service and Web Content Management.
Hartlepool Borough Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Capita Integrated Business Solutions, Zellis and Jadu.
Hartlepool Borough Council recently adopted applications including
Microsoft Azure Cloud Services in 2021, Zellis MyView in 2020 and Zellis ResourceLink in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hartlepool Borough Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hartlepool Borough Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hartlepool Borough Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.