Noida, 201304,
India
Havells India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Havells India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6712 Havells India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Havells India has purchased the following applications: SAVIOR Payroll for Payroll in 2014, Haptik AI Platform for Chatbots and Conversational AI in 2022, Palantir Foundry for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Havells India is running and its propensity to invest more and deepen its relationship with STJ Electronics Pvt. , Haptik , Palantir Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Havells India revenues, which have grown to $2.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Havells India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STJ Electronics Pvt. | Legacy | SAVIOR Payroll | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, Havells India implemented SAVIOR Payroll from STJ Electronics Pvt., deploying a vendor-provided payroll application to manage company payroll operations. The project was scoped to address core Payroll needs for Havells India, aligning salary processing with statutory compliance for employees across the company in India.
The SAVIOR Payroll implementation included configuration of core payroll processing, payroll calculation engines, statutory compliance modules for Indian payroll regulations, tax calculation and reporting, payslip generation, and employee self-service capabilities. The deployment emphasized payroll accounting interfaces and payrun scheduling, with configuration focused on salary component definitions, deduction rules, arrears handling, and year-end reporting workflows.
Operational governance centered on centralized payroll controls, role based access for HR and finance users, audit trail and approval workflows for payroll runs, and a structured payroll calendar for month end and statutory filings. The implementation changed payroll operating procedures by formalizing payroll approvals, reconciliation checkpoints, and documentation flows between HR and finance functions, while preserving statutory compliance processes mandated in India.
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Time and Attendance | HCM |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Haptik | Legacy | Haptik AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Havells India implemented Haptik AI Platform to add a conversational interface on its public website, leveraging Chatbots and Conversational AI capabilities. The deployment placed Haptik AI Platform as a web-embedded conversational layer to handle inbound customer interactions and front-line digital engagement on the corporate site.
The implementation focused on core conversational modules within Haptik AI Platform, including natural language understanding driven intent classification, scripted dialogue flows, FAQ automation, session orchestration, and lead capture workflows. Configuration activities emphasized conversation design, intent mapping, content authoring, and deployment of the runtime chat widget into the website front end.
Operational coverage centered on customer support and digital engagement functions, enabling marketing and service teams to manage conversational content and route complex sessions to human agents. Governance and operational practices emphasized ongoing intent tuning, content versioning, escalation routing, and analytics instrumentation to monitor conversational performance on the site.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir Foundry | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021 Havells India deployed Palantir Foundry to centralize Analytics and BI for smart manufacturing and maintenance operations in its Bengaluru engineering and production environment. The Foundry implementation ran from Jan 2021 to Jan 2023 and focused on instrumenting data flows, ML model lifecycle, and technician facing analytics for factory reliability and maintenance planning.
The implementation assembled end to end ML pipelines and operational analytics modules inside Palantir Foundry and adjacent cloud services. Functional capabilities included regression and classification models for downtime forecasting, clustering for machine grouping by utilization and faults, anomaly detection using Isolation Forest and control chart techniques, NLP pipelines to extract error codes and summarize technician notes, and transformer based summarization to accelerate issue triage.
Architecturally the deployment integrated Palantir Foundry with Azure Data Factory for telemetry ingestion, Azure ML for model training and automated retraining, MongoDB for time series pre aggregation and change stream triggers, and AKS for containerized FastAPI inference endpoints deployed with Docker for low latency predictions. Model governance and reproducibility were enforced through MLflow tracking, SHAP based model interpretation for audit transparency, FAISS vector search to match failure cases with historical resolutions, and LangChain agents consuming historical repair logs to surface recommended fixes to technicians. Power BI dashboards provided real time visualization of failure predictions, maintenance KPIs, and model performance across production lines.
Operational scope emphasized factory engineering, reliability engineering, and frontline technician workflows, with governance defined around metrics such as F1 score, latency thresholds, and inference uptime. Automation included schema validation in ML pipelines and MongoDB change stream triggered retraining, while A B testing validated anomaly detection strategies before promotion to production. Outcomes explicitly documented in the engagement included improved maintenance scheduling, reduced unplanned outages, accelerated issue triage, and reduced technician response time.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning | SCM |
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2023 | 2023 |
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Supply Chain Management | SCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Security Outsourcing | Physical Security |
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2011 | 2011 |
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Video Security Cameras | Physical Security |
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2019 | 2019 |
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Video Security Cameras | Physical Security |
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2019 | 2019 |
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