HAYLEY DEXIS
Shelah Road,
Halesowen, B63 3XL,
United Kingdom
Halesowen, B63 3XL,
United Kingdom
44 12 1550-1177
Distribution
HAYLEY DEXIS Technographics
HAYLEY DEXIS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HAYLEY DEXIS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 HAYLEY DEXIS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HAYLEY DEXIS has purchased the following applications: Infor Distribution SX.e for Distribution ERP in 2020, LiveChat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HAYLEY DEXIS is running and its propensity to invest more and deepen its relationship with Infor , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HAYLEY DEXIS revenues, which have grown to $470.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HAYLEY DEXIS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HAYLEY DEXIS Tech Stack and Enterprise Applications
HAYLEY DEXIS ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Distribution SX.e | Distribution ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, HAYLEY DEXIS implemented Infor Distribution SX.e as its Distribution ERP to centralize procurement and inventory workflows supporting MRO and site services. The deployment targeted on-site stores operations at a Worksop food production facility, aligning the application with 24/7 production inventory needs and site-based procurement responsibilities.
Infor Distribution SX.e was configured to support core procurement and stock management capabilities, including purchase order processing, stock control and replenishment workflows, and stores management for engineering and site services MRO goods. Configuration emphasized inventory accuracy and cataloged MRO item management to support frequent ad hoc purchases required by the wider site.
Operational integration spanned the employer environment and customer systems, with procurement and stock control executed in SX.e, maintenance work order coordination recorded in the customer CMMS Mainsaver, and transactional handoffs posted into the customer SAP ERP. Day to day operations were managed on site by an on-site stores manager based at Hayley Group Ltd Worksop from November 2022 to present, orchestrating cross-system data flows between Infor Distribution SX.e, Mainsaver, and SAP to maintain continuity of supply for production.
Governance centered on customer defined KPI targets and monthly performance reporting, with the implementation supporting procurement and stock processes that regularly exceeded those KPIs. Explicit outcomes reported include surpassing the annual cost saving target by over 60 percent in two consecutive years, reflecting sustained operational control of MRO and site services procurement using Infor Distribution SX.e.
|
HAYLEY DEXIS AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, HAYLEY DEXIS deployed LiveChat on its public website. The deployment brought the LiveChat application into the company web channel to enable real-time messaging and customer engagement on hayley-group.co.uk.
Configuration emphasized the embedded LiveChat web widget and standard Chatbots and Conversational AI capabilities, including session-based messaging, canned responses, routing rules, and basic chat analytics consistent with the category. The implementation aligned LiveChat with customer-facing pages to capture inbound enquiries and qualify requests before handoff to human agents.
Operational coverage was focused on web-originated customer service and sales inquiry workflows, staffed by the company support organization and instrumented through the LiveChat console. Governance centered on chat routing and response templates to standardize first responses, with monitoring via LiveChat analytics for ongoing operational tuning.
|
HAYLEY DEXIS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 HAYLEY DEXIS implemented Microsoft 365 as its enterprise Collaboration platform. The deployment is referenced on the corporate website, indicating organization wide adoption of Microsoft 365 as the primary collaboration layer for the company.
The Microsoft 365 implementation consolidates core Collaboration capabilities including Exchange email, Microsoft Teams for real time collaboration, SharePoint for intranet and document management, OneDrive for file sync and the Office productivity suite, aligning to standard collaboration workflows such as messaging, document lifecycle and team spaces. Operational coverage is focused on corporate functions and distributed operational sites within the United Kingdom, and governance activity centers on information architecture, access controls and content classification to manage corporate communications and document sharing. This positions Microsoft 365 as the central Collaboration system supporting communications, document management and team collaboration at HAYLEY DEXIS.
|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
HAYLEY DEXIS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2008 | 2008 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
HAYLEY DEXIS SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Rebate Management | SPM |
|
2008 | 2008 |
|
HAYLEY DEXIS PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
HAYLEY DEXIS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
HAYLEY DEXIS CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at HAYLEY DEXIS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director Supply Chain Logistics | Director | Supply Chain | |
|
|
|
Warehouse Manager | Manager | Operations | |
|
|
|
Group Financial Controller | Director | Finance | |
|
Apps Being Evaluated by HAYLEY DEXIS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HAYLEY DEXIS IT executives and key decision makers. This section highlights HAYLEY DEXIS's latest recorded technology evaluations, including Infor Distribution SX.e for Distribution ERP on 2025-10-13 and Amazon Chime for Audio Video and Web Conferencing on 2025-01-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HAYLEY DEXIS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-13 | HAYLEY DEXIS | Evaluated | Infor | Infor Distribution SX.e | Distribution ERP | ERP Services and Operations |
| 2025-01-13 | HAYLEY DEXIS | Evaluated | Amazon Web Services (AWS) | Amazon Chime | Audio Video and Web Conferencing | Collaboration |
FAQ - APPS RUN THE WORLD HAYLEY DEXIS Technographics
HAYLEY DEXIS is a Distribution organization based in United Kingdom,
with around 1200 employees and annual revenues of $470.0 million.
HAYLEY DEXIS operates a diverse technology stack with applications such as
Infor Distribution SX.e, LiveChat and Microsoft 365,
covering areas like Distribution ERP, Chatbots and Conversational AI and Collaboration.
HAYLEY DEXIS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, LiveChat, Inc. and Microsoft.
HAYLEY DEXIS recently adopted applications including
LiveChat in 2022, Microsoft 365 in 2021 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HAYLEY DEXIS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HAYLEY DEXIS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HAYLEY DEXIS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.