List of Amazon Chime Customers
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Since 2010, our global team of researchers has been studying Amazon Chime customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amazon Chime for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amazon Chime for Audio Video and Web Conferencing include: Mitel, a Canada based Professional Services organisation with 4200 employees and revenues of $1.30 billion, Slack, a United States based Communications organisation with 2700 employees and revenues of $903.0 million, Valant, a United States based Healthcare organisation with 120 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using Amazon Chime, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Amazon Chime customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Mitel | Professional Services | 4200 | $1.3B | Canada | Amazon Web Services (AWS) | Amazon Chime | Audio Video and Web Conferencing | 2020 | n/a | In 2020, Mitel integrated the Amazon Chime SDK into its CloudLink platform to add video, screen-sharing, and audio conferencing to MiTeam Meetings. The Amazon Chime integration accelerated delivery of a video meeting solution from months to weeks and expanded Mitel's unified communications portfolio for global MiCollab customers. Implementation centered on embedding the Amazon Chime SDK into CloudLink, implementing core collaboration modules for video, screen-sharing, and audio conferencing, and exposing those capabilities within the MiTeam Meetings workflow. Configuration work emphasized session orchestration, media routing, client-side SDK integration, and in-app meeting controls to ensure feature parity with standalone meeting products. The work leveraged Amazon Web Services infrastructure and integrated the Amazon Chime SDK directly into Mitel's application layer to provide scalable real-time media services. Operational coverage targeted MiCollab customers worldwide, positioning the Chime-enabled features across Mitel's unified communications product set, Apps Category: . Governance focused on accelerating product delivery and embedding collaboration as an application-level capability, enabling faster feature releases and new market opportunities by offering scalable meeting functionality inside Mitel applications. Outcomes explicitly cited included reduced time-to-market from months to weeks and expansion of Mitel's unified communications offerings through the Amazon Chime integration. | |
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Slack | Communications | 2700 | $903M | United States | Amazon Web Services (AWS) | Amazon Chime | Audio Video and Web Conferencing | 2021 | n/a | In 2021, Slack integrated the Amazon Chime SDK and Amazon Chime to power Slack Huddles, embedding real-time audio capabilities into its collaboration surface. This implementation aligns to the Communications category and introduced lightweight, low-friction meeting capability directly inside Slack. The architecture used the Amazon Chime SDK to provide media capture, signaling and real-time transport for audio and, in later phases, video and screen-share capabilities. Slack integrated these SDK components into the Slack client to enable on-demand session initiation, session management and media routing while maintaining conversation context and presence within the core application. Rollout targeted real-time team collaboration within the United States and focused on enabling quick ad-hoc meetings without requiring a separate conferencing product. The launch of Slack Huddles in 2021 centralized lightweight conferencing into Slack, enabling quick ad-hoc meetings inside the platform and reducing reliance on separate meeting tools. | |
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Valant | Healthcare | 120 | $50M | United States | Amazon Web Services (AWS) | Amazon Chime | Audio Video and Web Conferencing | 2023 | n/a | In 2023 Valant integrated Amazon Chime into its EHR and MYIO patient portal for the category, using the Amazon Chime SDK to deliver telehealth video, group meetings, messaging, and automated reminders for behavioral health practices in the United States. The deployment was built on AWS infrastructure, embedding Amazon Chime SDK components directly in patient- and clinician-facing interfaces to support real-time video and messaging alongside automated outreach features. The implementation covered functional modules for live telehealth video sessions, multi-party meetings, asynchronous messaging, and scheduled reminder workflows, with the Amazon Chime SDK invoked from the EHR and MYIO patient portal UI. Operational scope focused on behavioral health clinics and clinicians across the United States, with communications and appointment reminders integrated into clinical scheduling and patient engagement workflows. Governance centered on embedding communications into care workflows and patient outreach processes to ensure consistency of clinician and patient interactions. Valant reported that the AWS-based telehealth and communication features improved patient engagement and contributed to reported business growth of around 21 percent for Valant and its customers. |
Buyer Intent: Companies Evaluating Amazon Chime
- Nexsales Corporation, a United States based Professional Services organization with 10 Employees
- Tamiami Airport Business Association United States, a United States based Non Profit company with 10 Employees
- Reliable CX, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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