Calgary, T2P 0S8, AB,
Canada
Hays Canada Technographics
Hays Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hays Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8748 Hays Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hays Canada has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Zendesk Chat for Chatbots and Conversational AI in 2019, Liferay Digital Experience Platform (DXP) for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hays Canada is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Liferay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hays Canada revenues, which have grown to $3.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hays Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hays Canada Tech Stack and Enterprise Applications
Hays Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Hays Canada implemented Oracle NetSuite ERP as its ERP Financial solution to standardize core accounting and financial management across the organization. The deployment leveraged Oracle NetSuite ERP cloud delivery to centralize general ledger and financial reporting capabilities, positioning the application as the primary system of record for accounting data within the finance function.
Configuration work focused on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, and period close controls. Implementation included workflow orchestration for journal approvals, automated posting routines, and embedded financial reporting templates to support month end close and statutory reporting processes.
Operational scope concentrated on Hays Canada finance and accounting operations, with governance measures to enforce a single chart of accounts, role based access controls, and audit trails for transaction visibility. The rollout was executed with phased configuration governance and change controls to manage accounting rules and chart modifications, ensuring consistent bookkeeping and control discipline under Oracle NetSuite ERP.
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Hays Canada AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Hays Canada implemented Zendesk Chat on their website to provide real-time customer-facing web interactions. The deployment uses the Zendesk Chat web embedded widget to handle live messaging and session capture, positioning Zendesk Chat within the Chatbots and Conversational AI layer for candidate and client engagement on corporate web pages.
Functionally the Zendesk Chat deployment focuses on real-time messaging, agent routing, canned responses, chat transcripts, and session handoff to asynchronous channels, reflecting standard Chatbots and Conversational AI capabilities. The architecture is web centric with the chat widget embedded in site pages and agent access through a hosted agent console, enabling routed conversations to service teams and transcript capture for follow up, and governance concentrates on web channel moderation and inclusion in existing customer service workflows.
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Hays Canada Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Hays Canada implemented Liferay Digital Experience Platform (DXP) to manage its public website within the Web Content Management category. The deployment uses Liferay Digital Experience Platform (DXP) as the central content platform for authoring and delivering corporate web pages and candidate-facing content across the company site.
The implementation centers on core Web Content Management capabilities, including content authoring and templating, responsive site and page management, staging and publishing workflows, asset library management, and role-based editorial permissions. Governance was organized around editorial workflows and permissioned publishing to shift content ownership to marketing and editorial teams while preserving centralized control of site templates and themes.
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Hays Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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Hays Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hays Canada CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hays Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President, Canada | CXO | Finance | ||||
| Vice President Client Development, Canada | VP | Customer Service | ||||
| Vice President Operations | VP | Operations |
Apps Being Evaluated by Hays Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||