Mumbai, 400011,
India
HDFC Life Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HDFC Life Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38470 HDFC Life Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HDFC Life Insurance has purchased the following applications: Finairo Core Banking (formerly OMNIEnterprise) for Core Banking in 2007, Khoros AI for Chatbots and Conversational AI in 2020, R3 Corda Blockchain Platform for Blockchain Platform in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HDFC Life Insurance is running and its propensity to invest more and deepen its relationship with Kiya.ai (Infrasoft Technologies Ltd) , Khoros , R3 Corda or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HDFC Life Insurance revenues, which have grown to $11.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HDFC Life Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kiya.ai (Infrasoft Technologies Ltd) | Legacy | Finairo Core Banking (formerly OMNIEnterprise) | Core Banking | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, HDFC Life Insurance implemented Finairo Core Banking (formerly OMNIEnterprise) from Infrasoft Technologies Ltd to introduce Anti Money Laundering capabilities within its insurance operations in India. The deployment targeted Core Banking compliance and risk assessment workflows and integrated the OMNIEnterprise AML solution with the insurer's Life Asia back office to centralize compliance data flows.
Implementation centered on the OMNIEnterprise Anti Money Laundering module, configured for automated transaction monitoring, suspicious activity detection, and regulatory reporting. Data feeds and reporting interfaces were mapped into Life Asia and back office systems to create a consolidated alerting and case management pipeline for the compliance function.
Operational governance aligned the new AML processes with HDFC Life Insurance's compliance and reporting teams, embedding regulatory reporting workflows and risk assessment controls across its Indian operations. The 2007 announcement specifically described automation of AML detection and regulatory reporting and stated the integration would enhance regulatory reporting and risk assessment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Khoros | Legacy | Khoros AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| R3 Corda | Legacy | R3 Corda Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2018 | 2018 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2017 | 2017 |
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Video Security Cameras | Physical Security |
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2014 | 2014 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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