London, N1C 4AB,
United Kingdom
Head London Technographics
Head London Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Head London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7 Head London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Head London has purchased the following applications: Microsoft 365 for Collaboration in 2016, Umbraco CMS for Web Content Management in 2020, Sirportly for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Head London is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Umbraco or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Head London revenues, which have grown to $4.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Head London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Head London Tech Stack and Enterprise Applications
Head London Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Head London implemented Microsoft 365 for Collaboration. The deployment provisioned a cloud Microsoft 365 tenant and was adopted company-wide across the seven-person professional services firm in the United Kingdom. The company website includes references to Microsoft 365, confirming that Microsoft 365 assets are used in their web presence.
Functional modules reflect standard Collaboration capabilities with Exchange Online for email, Microsoft Teams for chat and meetings, and SharePoint together with OneDrive for document management and cloud storage, supporting client communication, internal knowledge management, and project coordination. Operational scope covers all business functions in the small firm, centralizing communications, file sharing, and meeting orchestration under the Microsoft 365 tenant. Governance and administration are tenant-centric and lightweight, relying on Microsoft 365 administrative controls for account provisioning and access management consistent with small organization deployments.
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Collaboration | Collaboration |
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2022 | 2022 |
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Head London Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Head London implemented Umbraco CMS as its Web Content Management solution to manage the company website. The implementation uses Umbraco CMS to centralize site content and templates for the firm’s public digital presence.
Configuration work focused on standard Web Content Management capabilities such as structured content types and editors, template-driven rendering, a media library for assets, and staged publishing workflows. The deployment included content authoring interfaces for non-technical users, server-side routing for site pages, and configurable metadata fields to support SEO and consistent page composition.
Operationally the Umbraco CMS instance serves Head London’s marketing and client-facing digital content operations, acting as the system of record for website pages and media. Governance was aligned to editorial roles and permissioned user accounts, implementing approval and publishing controls to separate content creation from live publishing and to enforce review workflows.
Head London’s use of Umbraco CMS reflects a focused Web Content Management deployment for a small professional services firm, concentrating on content governance, template management, and repeatable publishing processes without external implementation partner references.
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Head London CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Krystal Hosting | Legacy | Sirportly | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020 Head London implemented Sirportly on their website to centralize client-facing inquiry management. Sirportly was deployed as a cloud-hosted, web-embedded Customer Support application to capture web form submissions and email contacts, providing ticketing and case tracking for client services. The implementation emphasizes core Customer Support workflows such as ticket intake, automated routing, canned responses, and a lightweight client portal, using Sirportly configuration options to align with a small professional services operation.
Operational scope covers Head London’s seven-person team, consolidating inbound requests into a single support queue with role-based access and ticket ownership controls. Governance is lightweight and process-driven, using workflow rules, tagging and simple escalation paths to leadership to manage response responsibilities. The deployment supports client onboarding queries, routine support requests and billing questions via the website, leveraging standard Sirportly reporting and SLA-style routing for operational visibility.
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Head London ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Head London PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Head London IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Head London
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Head London Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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