Cincinnati, 45209, OH,
United States
Health Carousel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Health Carousel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Health Carousel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Health Carousel has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2016, ADP Workforce Now Benefits for Benefits Administration in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Health Carousel is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Health Carousel revenues, which have grown to $748.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Health Carousel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 Health Carousel implemented Microsoft Dynamics GP to centralize ERP Financial processes for its billing operations. The deployment targeted core billing and accounts receivable workflows used by a five person billing team responsible for VMS client invoicing and invoice delivery.
Microsoft Dynamics GP was configured to support invoice creation, weekly invoice review, invoice posting and invoice corrections, acting as the central financial ledger for billing activity. The implementation aligned typical ERP Financial modules including accounts receivable and general ledger posting to consolidate invoice posting in Great Plains while enabling routine operational tasks performed by the billing supervisor team.
The solution was integrated with an ecosystem of upstream and downstream systems explicitly referenced by internal staff, including QuickBooks, Aries, the company CRM, and more than twenty vendor management systems used by VMS clients. Operational coverage emphasized collaboration with the transformation team and the acquisitions team to align billing processes across systems and consolidate invoice workflows into Microsoft Dynamics GP.
Governance and process changes focused on formalizing weekly invoice review, delivering invoices through standardized processes, and embedding ongoing process improvement and team development inside the billing function. The implementation narrative reflects a finance-centered ERP Financial deployment designed to unify invoicing, posting, and correction workflows while supporting cross-functional coordination with transformation and acquisitions activities.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now Benefits | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017, Health Carousel deployed ADP Workforce Now Benefits to centralize employee benefits enrollment. The ADP Workforce Now Benefits implementation is in the Benefits Administration category and supports HR-led enrollment workflows and employee self-service for approximately 1,700 employees in the United States.
The deployment emphasizes online elections through the ADP Workforce Now portal and ADP’s mobile application, with elections required within defined enrollment windows as documented in the Employee Benefits Enrollment Guide. Employees retain a paper fallback option for benefit elections, with instructions and coverage details provided in the guide, and online elections must be completed within the enrollment window.
Operational coverage centers on the HR benefits function, with the Employee Benefits Enrollment Guide used as the primary user guide and governance document. For operational support, employees are directed to contact HCBenefits@HealthCarousel.com for benefit enrollment questions and Registration@HealthCarousel.com for ADP access issues. No external system integrations are specified in the provided source.
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Contingent Labor Management | HCM |
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2016 | 2016 |
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Contingent Labor Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2017 | 2017 |
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HR Compliance | HCM |
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2024 | 2024 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Health Carousel deployed Microsoft 365 as its Collaboration platform. Health Carousel uses Microsoft 365 on their website and across corporate productivity touchpoints to support content publishing and user-facing collaboration features.
Microsoft 365 at Health Carousel is implemented to provide core Collaboration capabilities, including enterprise email, team messaging, meeting collaboration, and cloud document libraries. Microsoft 365 is used for Exchange Online style email workflows, SharePoint Online style intranet and document management, Microsoft Teams style synchronous collaboration, and OneDrive style personal file sync and sharing, enabling standard productivity workflows and content governance.
The deployment covers corporate and workforce coordination functions across Health Carousel's United States operations and its approximately 1700 employees, supporting internal communication, document collaboration, and workforce scheduling coordination. Governance is centered on tenant management, identity and access control, and content lifecycle controls consistent with Collaboration category best practices, with Microsoft 365 serving as the central Collaboration platform for business functions including HR, operations, and client-facing staffing coordination.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2015 | 2015 |
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CRM | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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