Healthcare Solutions
2736 Meadow Church RD Suite 300,
Duluth, 30097, GA,
United States
Duluth, 30097, GA,
United States
1 678-730-1002
Insurance
Healthcare Solutions Technographics
Healthcare Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Healthcare Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Healthcare Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Healthcare Solutions has purchased the following applications: SAP Concur Expense for Expense Management in 2013, Adobe Connect for Audio Video and Web Conferencing in 2019, NICE Satmetrix for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Healthcare Solutions is running and its propensity to invest more and deepen its relationship with SAP , Adobe Systems , Nice Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Healthcare Solutions revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Healthcare Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Healthcare Solutions Tech Stack and Enterprise Applications
Healthcare Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2013 | 2013 |
In 2013, Healthcare Solutions implemented SAP Concur Expense. SAP Concur Expense is an Expense Management application used to centralize travel and expense reporting, create approval workflows, and provide spend visibility and analytics. The implementation focused on standard expense reporting, travel expense capture, policy-based approvals, and configuration to support finance and administrative workflows. Deployment emphasized automated reporting and consolidated expense data to enable routine spend analysis by finance.
Operationally the rollout targeted finance and administrative teams including executive assistants who manage travel, aligning expense reporting processes with internal governance and approval routing. SAP Concur Expense provided configured expense reporting forms, automated approval routing, and consolidated spend visibility consumed by Finance for reconciliations and oversight. Marsha Forrest, Office Manager/Executive Assistant, said Concur has helped us to grow and to track our travel and expense, I can show them exactly where we need to save money or where we are spending the most money, and we couldn’t do that before. The implementation reinforced policy enforcement and centralized expense data for ongoing cost visibility and control.
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Healthcare Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Healthcare Solutions implemented Adobe Connect on its public website to provide Audio Video and Web Conferencing capabilities. Healthcare Solutions uses Adobe Connect as its Audio Video and Web Conferencing platform to support customer engagement and remote collaboration for insurance business functions.
The Adobe Connect deployment concentrates on hosted meeting rooms, webinar broadcasts, screen sharing, session recording, and on demand content accessible from the site, with branded meeting rooms and configuration tuned for external participant access. Operational coverage includes customer facing webinars, agent training, and cross functional collaboration across sales and claims teams. Governance is administered by IT with compliance oversight to manage access controls and content retention workflows, and web embedding of Adobe Connect is the primary integration point for delivering live and recorded sessions through the company website.
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Healthcare Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nice Systems | Legacy | NICE Satmetrix | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Healthcare Solutions implemented NICE Satmetrix on their website to capture patient and member feedback and to centralize digital voice-of-customer signals. The NICE Satmetrix deployment functions as the organization’s Customer Experience platform for web-based feedback capture and Net Promoter Score measurement.
The implementation was instrumented directly on the corporate website to serve targeted surveys and experience prompts, with configuration focused on survey routing, response capture, and dashboarded reporting. NICE Satmetrix was configured to aggregate responses and provide standard CX capabilities including NPS tracking, feedback categorization, and program-level dashboards for continuous monitoring.
Operational ownership sits with customer experience and service quality teams, with the system used to surface patient feedback to customer service, quality assurance, and marketing functions. Data from the website captures is centralized in NICE Satmetrix for analysis and reporting, enabling coordinated follow up and visibility across those business functions.
Governance emphasized web instrumentation standards and feedback handling workflows, with phased activation on the public site to manage survey exposure and response volumes. The narrative centers on Healthcare Solutions, NICE Satmetrix, Customer Experience and the application of web-based feedback capture to support customer service and quality management.
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2016 | 2016 |
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Healthcare Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Healthcare Solutions CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Healthcare Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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EVP Strategy and Business Development | VP | Finance | |
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Senior Vice President Finance | VP | Finance | |
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Vice President, Information Technology | VP | IT | |
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Director of IT Infrastructure | Director | IT | |
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Senior Vice President, Reimbursement & Specialty Finance | VP | Finance | |
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Director of Finance | Director | Finance | |
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Controller | Director | Finance | |
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Director of AP and Treasury | Director | Finance | |
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Director Financial Planning & Analysis | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by Healthcare Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Healthcare Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Healthcare Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Healthcare Solutions Technographics
Healthcare Solutions is a Insurance organization based in United States,
with around 800 employees and annual revenues of $150.0 million.
Healthcare Solutions operates a diverse technology stack with applications such as
SAP Concur Expense, Adobe Connect and NICE Satmetrix,
covering areas like Expense Management, Audio Video and Web Conferencing and Customer Experience.
Healthcare Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Adobe Systems and Nice Systems.
Healthcare Solutions recently adopted applications including
Okta Identity Cloud in 2021, Salesforce Marketing Cloud in 2020 and Adobe Connect in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Healthcare Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Healthcare Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Healthcare Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.