Helia Group Technographics
Helia Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Helia Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 170 Helia Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Helia Group has purchased the following applications: Appian Connected Claims for Insurance Claims Management in 2023, Workplace by Facebook for Collaboration in 2023, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Helia Group is running and its propensity to invest more and deepen its relationship with Appian , In-House Applications , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Helia Group revenues, which have grown to $345.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Helia Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Helia Group Tech Stack and Enterprise Applications
Helia Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appian | Legacy | Appian Connected Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Helia Group implemented Appian Connected Claims to centralize Insurance Claims Management across its business. The deployment focused on claims workflows for Helia as a leading Australian Lenders Mortgage Insurance provider and was adopted by operations, underwriting, finance, risk, and sales teams.
The Appian Connected Claims implementation automated end to end claims management workflows and included an underwriting optimisation application and a billing solution built on the Appian Platform. Helia used Appian as a low code process automation and case management environment to bypass full stack development bottlenecks, enabling the organisation to move from monthly code releases to multiple deployments per week and to iterate frequent, small releases that do not impact lender customers.
Functionally the rollout emphasized rules driven case orchestration, document and evidence handling, approvals automation, and workflow orchestration consistent with Insurance Claims Management capabilities. Appian Connected Claims unified decisioning and workflow state across operations, finance, risk, and sales, enabling shared process views and automated handoffs between teams.
Governance and capability building accompanied the technical rollout, with Helia leveraging Appian Education Services to design retraining plans and upskill internal developers and business analysts. The program also fostered closer alignment between business and technology teams and was recognized with an Asia Pacific Innovation Award in 2023 for its cross departmental adoption of the Appian Platform.
Explicit outcomes from the initiative included a reduction in claims processing time from two days to less than 10 minutes and a billing automation result that cut manual finance effort by 18 hours per lender customer per month. The implementation materially improved Helia's lender customer experience through faster claim outcomes and more frequent, lower risk software releases.
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2021 | 2021 |
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Helia Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Helia Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
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Helia Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2022 | 2022 |
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Helia Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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Helia Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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Open-Source Database | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Helia Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Helia Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Helia Group
Apps Being Evaluated by Helia Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||