AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Helia Group Tech Stack and Enterprise Applications

Helia Group ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Appian Legacy Appian Connected Claims Insurance Claims Management ERP Services and Operations n/a 2023 2023
In 2023, Helia Group implemented Appian Connected Claims to centralize Insurance Claims Management across its business. The deployment focused on claims workflows for Helia as a leading Australian Lenders Mortgage Insurance provider and was adopted by operations, underwriting, finance, risk, and sales teams. The Appian Connected Claims implementation automated end to end claims management workflows and included an underwriting optimisation application and a billing solution built on the Appian Platform. Helia used Appian as a low code process automation and case management environment to bypass full stack development bottlenecks, enabling the organisation to move from monthly code releases to multiple deployments per week and to iterate frequent, small releases that do not impact lender customers. Functionally the rollout emphasized rules driven case orchestration, document and evidence handling, approvals automation, and workflow orchestration consistent with Insurance Claims Management capabilities. Appian Connected Claims unified decisioning and workflow state across operations, finance, risk, and sales, enabling shared process views and automated handoffs between teams. Governance and capability building accompanied the technical rollout, with Helia leveraging Appian Education Services to design retraining plans and upskill internal developers and business analysts. The program also fostered closer alignment between business and technology teams and was recognized with an Asia Pacific Innovation Award in 2023 for its cross departmental adoption of the Appian Platform. Explicit outcomes from the initiative included a reduction in claims processing time from two days to less than 10 minutes and a billing automation result that cut manual finance effort by 18 hours per lender customer per month. The implementation materially improved Helia's lender customer experience through faster claim outcomes and more frequent, lower risk software releases.
Insurance Pricing and Rating Engine ERP Services and Operations 2021 2021
Helia Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2023 2023
Helia Group Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Docusign Legacy DocuSign eSignature Digital Signing Content Management n/a 2023 2023
Helia Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2023 2023
Tag Management CRM 2022 2022
Helia Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2024 2024
Helia Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iPaaS (Integration Platform as a Service) PaaS 2023 2023
Open-Source Database PaaS 2024 2024
Transactional Email PaaS 2023 2023
Helia Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2024 2024
Helia Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022
Web Application Firewalls (WAF), DDoS Protection CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Helia Group

First Name Last Name Title Function Department Email Phone
P&C Technology Lead Non Manager IT
Actuarial Analyst Non Manager Risk
Senior Actuarial Analyst Non Manager Risk
Chief Financial Officer CXO Finance
Pricing and Securitisation Manager Manager Risk
Chief Actuary CXO Risk
Head of Product and Pricing Director Risk

Apps Being Evaluated by Helia Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Helia Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Helia Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Helia Group Technographics
Helia Group is a Insurance organization based in Australia, with around 170 employees and annual revenues of $345.0 million.
Helia Group operates a diverse technology stack with applications such as Appian Connected Claims, Workplace by Facebook and DocuSign eSignature, covering areas like Insurance Claims Management, Collaboration and Digital Signing.
Helia Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Appian, Facebook and Docusign.
Helia Group recently adopted applications including Atlassian Jira Service Desk in 2024, Informatica Cloud Data Governance and Catalog in 2024 and Cloudflare CDN in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Helia Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Helia Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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