Hellenic Bank
Corner Limassol & Athalassa Avenue 200, Strovolos,
Nicosia, 2025,
Cyprus
Nicosia, 2025,
Cyprus
357 22 500500
Banking and Financial Services
Hellenic Bank Technographics
Hellenic Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hellenic Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2398 Hellenic Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hellenic Bank has purchased the following applications: Backbase Digital Banking Platform for Digital Banking in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hellenic Bank is running and its propensity to invest more and deepen its relationship with Backbase Solutions , Mellon , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hellenic Bank revenues, which have grown to $587.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hellenic Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hellenic Bank Tech Stack and Enterprise Applications
Hellenic Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Backbase Solutions | Legacy | Backbase Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Hellenic Bank implemented Backbase Digital Banking Platform. The Backbase Digital Banking Platform is deployed on Hellenic Bank's public website to deliver Digital Banking services to retail and business customers in Cyprus.
Deployment emphasizes customer-facing online channels, providing account access, transaction initiation, payments and self-service workflows together with UI composition and orchestration capabilities typical of Digital Banking platforms. The implementation is focused on web delivery and aligns digital channel presentation with online product catalog and session management for account and transaction functions. Governance is oriented toward centralized digital channel administration, staged feature rollout and platform configuration, enabling coordinated operations across the bank's retail and corporate digital teams.
|
|
|
|
|
Point Of Sale | ERP Services and Operations |
|
2016 | 2016 |
|
Hellenic Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Hellenic Bank deployed Cisco Webex Meetings for browser-accessible conferencing directly on its public website, signaling a public-facing use of the Audio Video and Web Conferencing category. Cisco Webex Meetings is used to provision web sessions that connect customers and staff without requiring a separate client, aligning the application with customer engagement and corporate communication touchpoints.
The implementation reflects standard Audio Video and Web Conferencing capabilities, including multi-party video, audio bridging, screen sharing, scheduling, and browser join to support both ad hoc and scheduled sessions. Configuration emphasis is on web embedding and guest access workflows to enable external participant joins while maintaining staff meeting functionality through centralized meeting orchestration.
Operational coverage centers on client-facing advisory channels, customer support interactions, and internal corporate communications within Hellenic Bank in Cyprus. Given the banking context, governance considerations for Cisco Webex Meetings focus on meeting authentication, role based access controls, and encryption aligned with sector expectations for secure remote engagement.
|
Hellenic Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Hellenic Bank deployed DocuSign eSignature as a Digital Signing solution embedded on its public website to capture customer signatures for online transactions. DocuSign eSignature is used to present documents for signature and to manage signature workflows, supporting document preparation, recipient routing, and secure signature capture through web flows. The deployment leverages core Digital Signing capabilities including authentication options, tamper evident audit trails, and a certificate of completion to establish legally binding electronic signatures. This implementation positions DocuSign eSignature as the bank’s web based signing layer for customer interactions.
The integration is built into the bank’s website using embedded signing flows to keep the signing experience within the bank’s web channels and leverages server side document generation with client side signature capture typical of Digital Signing deployments. Functional modules implemented include document routing, signature capture, audit logging, and recipient authentication, applied to customer facing workflows across retail and customer operations in Cyprus. Operational ownership is centered on the bank’s online channels and customer operations teams, with governance focused on maintaining signature workflows and auditability. Hellenic Bank uses DocuSign eSignature, a Digital Signing application, to enable customer facing signature workflows on its website.
|
Hellenic Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
Hellenic Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Hellenic Bank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2023 | 2023 |
|
|
|
|
|
Source to Pay | Procurement |
|
2023 | 2023 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2023 | 2023 |
|
Hellenic Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2021 | 2021 |
|
Hellenic Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Hellenic Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hellenic Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hellenic Bank IT executives and key decision makers. This section highlights Hellenic Bank's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2025-05-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hellenic Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-05-28 | Hellenic Bank | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Hellenic Bank Technographics
Hellenic Bank is a Banking and Financial Services organization based in Cyprus,
with around 2398 employees and annual revenues of $587.0 million.
Hellenic Bank operates a diverse technology stack with applications such as
Backbase Digital Banking Platform, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Digital Banking, Audio Video and Web Conferencing and Digital Signing.
Hellenic Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Backbase Solutions, Cisco Systems and DocuSign.
Hellenic Bank recently adopted applications including
GEP SMART in 2023, GEP SMART S2P in 2023 and GEP SMART SRM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hellenic Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hellenic Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hellenic Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.