AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

HelloFresh UK Tech Stack and Enterprise Applications

HelloFresh UK ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud ERP ERP Financial ERP n/a 2018 2018
In 2018 HelloFresh UK deployed Oracle Cloud ERP. The implementation used Oracle Fusion as the platform for ERP Financial functions and was coordinated with the global systems team to ensure the financial systems back end operated smoothly, aligning platform operations with the company finance organization. Configuration work focused on core financial modules common to ERP Financial deployments, including general ledger, accounts payable, accounts receivable, cash management and fixed assets, with attention to period close sequencing, intercompany accounting flows and statutory reporting workflows. Oracle Cloud ERP was configured with role based access controls and transaction controls to support routine financial processing and month end activities. Operational integration emphasized coordination with the global systems team for system availability, batch processing windows and change control, enabling centralized financial data flows into the HelloFresh UK back end. Governance attention centered on handoff procedures and run books for ongoing backend support, with the global systems team maintaining operational ownership of the Oracle Cloud ERP environment and Oracle Fusion platform.
Payment Processing ERP 2021 2021
HelloFresh UK HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Greenhouse Legacy Greenhouse ATS Applicant Tracking System HCM n/a 2020 2020
Core HR HCM 2023 2024
Employee Experience HCM 2017 2017
Payroll HCM 2020 2021
Time and Attendance HCM 2020 2020
HelloFresh UK AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Chat (ex Solvvy) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, HelloFresh UK implemented Zoom Chat (ex Solvvy) on its consumer-facing website as a Chatbots and Conversational AI solution to support customer service and order support functions. The deployment centered on a website-hosted conversational widget and knowledge base driven automation to deliver self-service across common queries such as delivery, recipes, and account management. Zoom Chat (ex Solvvy) served as the primary conversational interface for customers, exposing intent recognition, FAQ resolution, and guided troubleshooting. The implementation used a cloud-first, embedded web architecture with conversational flow authoring and managed knowledge content, enabling iterative training of intents and answer variations by HelloFresh UK customer experience teams. Operational scope focused on the website channel, with customer service and CX teams responsible for content governance, dialogue tuning, and escalation patterns. Monitoring and conversational analytics were applied to surface content gaps and trigger handoff to human agents for complex sessions.
HelloFresh UK Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2012 2012
HelloFresh UK Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
HelloFresh UK eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2020 2020
HelloFresh UK SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2017 2017
HelloFresh UK CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2018 2018
Customer Experience CRM 2017 2017
Customer Experience CRM 2018 2018
Customer Support CRM 2015 2015
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2013 2013
Partner Relationship Management CRM 2020 2020
HelloFresh UK ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2022 2022
HelloFresh UK Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2018 2018
HelloFresh UK TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
HelloFresh UK PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2017 2017
HelloFresh UK IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2012 2012
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at HelloFresh UK

First Name Last Name Title Function Department Email Phone
Financial Controller Director Finance
Finance Director Director Finance
Financial Controller Director Finance
Head of Procurement Director Procurement
Senior Procurement Manager Manager Procurement
IT Manager UK Manager IT
Head Of Finance Director Finance

Apps Being Evaluated by HelloFresh UK Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HelloFresh UK IT executives and key decision makers. This section highlights HelloFresh UK's latest recorded technology evaluations, including Matflo FCMS for Logistics Management on 2026-08-14 and Matflo WMS for Warehouse Management on 2025-05-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HelloFresh UK digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-08-14 HelloFresh UK Evaluated Digital Applications International Limited Matflo FCMS Logistics Management SCM
2025-05-24 HelloFresh UK Evaluated Digital Applications International Limited Matflo WMS Warehouse Management SCM
FAQ - APPS RUN THE WORLD HelloFresh UK Technographics
HelloFresh UK is a Consumer Packaged Goods organization based in United Kingdom, with around 900 employees and annual revenues of $617.0 million.
HelloFresh UK operates a diverse technology stack with applications such as Oracle Cloud ERP, Greenhouse ATS and Zoom Chat (ex Solvvy), covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
HelloFresh UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Greenhouse and Zoom Video Communications.
HelloFresh UK recently adopted applications including Workday HCM in 2023, Freshservice in 2022 and Apple Pay in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HelloFresh UK’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates HelloFresh UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HelloFresh UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.