Heritage Hotel
10 Rose Street,
Wilberforce, 2756, NSW,
Australia
Wilberforce, 2756, NSW,
Australia
61 2 4575 1603
Leisure and Hospitality
Heritage Hotel Technographics
Heritage Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Heritage Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Heritage Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heritage Hotel has purchased the following applications: ResOnline for Hotel Property Management in 2022, Microsoft 365 for Collaboration in 2021, Wix.com for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heritage Hotel is running and its propensity to invest more and deepen its relationship with ResOnline , Microsoft , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heritage Hotel revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heritage Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Heritage Hotel Tech Stack and Enterprise Applications
Heritage Hotel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResOnline | Legacy | ResOnline | Hotel Property Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Heritage Hotel deployed ResOnline as its Hotel Property Management solution, embedding the ResOnline booking engine on its public website. The implementation covers the single-site Heritage Hotel property in Dorrigo, Australia, supporting a small operational staff of 11 and oriented around direct booking and front-desk reservation intake.
The ResOnline implementation focuses on core Hotel Property Management capabilities, including centralized reservation management, real-time rate and availability control, and a web booking engine to capture direct bookings from the hotel website. Configuration work aligned room types, seasonal rate plans, and inventory controls with the hotel's operational cadence, and the system supports guest profile records and folio handling typical of property management workflows.
Operational use centers on reservations and front-desk staff, with website-originated bookings flowing into the ResOnline dashboard for check-in and guest management activities. The rollout followed a SaaS provisioning model in 2022, with the booking engine embedded into the site to enable direct-channel bookings and streamline reservation workflows for the small property.
|
Heritage Hotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Heritage Hotel implemented Microsoft 365 as its Collaboration platform. The hotel's public website indicates Microsoft 365 is actively used to support the small four-person organization operating in Australia, aligning Microsoft 365 Collaboration with the company business function.
Deployment is described as a cloud-hosted Microsoft 365 tenant provisioned to deliver core collaboration capabilities. Microsoft 365 is used to provide Exchange Online email services, Microsoft Teams for messaging and meetings, SharePoint Online for document management, and OneDrive for personal file storage, centralizing team communication and file collaboration for the hotel.
The public site surfaces Microsoft 365 assets, which implies integration between the Microsoft 365 tenant and the hotel web presence, though the site does not enumerate specific authentication or embedding configurations. Operational coverage is concentrated on the hotel’s core administrative and guest-facing back-office activities with the small internal team as primary users.
Governance is expected to be tenant-level administration with administrative accounts and user provisioning managed by the hotel’s internal administrators, focusing on account security and access controls appropriate for a four-person organization. Microsoft 365 provides the Collaboration foundation for Heritage Hotel’s internal workflows and web-facing content management.
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Heritage Hotel Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, Heritage Hotel implemented Wix.com as its Web Content Management platform for the corporate website. Heritage Hotel uses Wix.com Web Content Management to manage public-facing content, site layout, templating and guest-facing information on its Australia-based website. The deployment is SaaS-hosted and leverages Wix.com native page editor and built-in publishing workflows, aligning with typical Web Content Management functional patterns.
Operational responsibility is concentrated within the small hotel team and a single site administrator who handles content updates, image management and form-driven guest inquiries through Wix.com. Governance is lightweight, emphasizing role-based editor access and scheduled content updates, and the implementation supports marketing and customer-facing communications as primary business functions.
|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
Heritage Hotel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
Heritage Hotel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
Heritage Hotel TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Heritage Hotel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Heritage Hotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Heritage Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Heritage Hotel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Heritage Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Heritage Hotel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Heritage Hotel Technographics
Heritage Hotel is a Leisure and Hospitality organization based in Australia,
with around 4 employees and annual revenues of $1.0 million.
Heritage Hotel operates a diverse technology stack with applications such as
ResOnline, Microsoft 365 and Wix.com,
covering areas like Hotel Property Management, Collaboration and Web Content Management.
Heritage Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ResOnline, Microsoft and Wix.com.
Heritage Hotel recently adopted applications including
ResOnline in 2022, Wix.com in 2022 and WooCommerce in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Heritage Hotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Heritage Hotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Heritage Hotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.