AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Heritage Hotel Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ResOnline Legacy ResOnline Hotel Property Management ERP Services and Operations n/a 2022 2022
In 2022, Heritage Hotel deployed ResOnline as its Hotel Property Management solution, embedding the ResOnline booking engine on its public website. The implementation covers the single-site Heritage Hotel property in Dorrigo, Australia, supporting a small operational staff of 11 and oriented around direct booking and front-desk reservation intake. The ResOnline implementation focuses on core Hotel Property Management capabilities, including centralized reservation management, real-time rate and availability control, and a web booking engine to capture direct bookings from the hotel website. Configuration work aligned room types, seasonal rate plans, and inventory controls with the hotel's operational cadence, and the system supports guest profile records and folio handling typical of property management workflows. Operational use centers on reservations and front-desk staff, with website-originated bookings flowing into the ResOnline dashboard for check-in and guest management activities. The rollout followed a SaaS provisioning model in 2022, with the booking engine embedded into the site to enable direct-channel bookings and streamline reservation workflows for the small property.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
Collaboration Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Wix.com Legacy Wix.com Web Content Management Content Management n/a 2022 2022
Web Content Management Content Management 2019 2019
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
eCommerce eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Transactional Email PaaS 2021 2021

IT Decision Makers and Key Stakeholders at Heritage Hotel

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Heritage Hotel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Heritage Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Heritage Hotel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Heritage Hotel Technographics
Heritage Hotel is a Leisure and Hospitality organization based in Australia, with around 4 employees and annual revenues of $1.0 million.
Heritage Hotel operates a diverse technology stack with applications such as ResOnline, Microsoft 365 and Wix.com, covering areas like Hotel Property Management, Collaboration and Web Content Management.
Heritage Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ResOnline, Microsoft and Wix.com.
Heritage Hotel recently adopted applications including ResOnline in 2022, Wix.com in 2022 and WooCommerce in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Heritage Hotel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Heritage Hotel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Heritage Hotel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.