Iselin, 8830, NJ,
United States
Hexaware Technologies US Technographics
Hexaware Technologies US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hexaware Technologies US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Hexaware Technologies US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hexaware Technologies US has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2002, Workday Benefits for Benefits Administration in 2015, LiveChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hexaware Technologies US is running and its propensity to invest more and deepen its relationship with Oracle , Workday , iMocha or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hexaware Technologies US revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hexaware Technologies US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hexaware Technologies US Tech Stack and Enterprise Applications
Hexaware Technologies US ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2002 | 2003 |
In 2002, Hexaware Technologies US implemented Oracle PeopleSoft ERP to support ERP Financial functions across its finance and payroll accounting environment. The Oracle PeopleSoft ERP deployment emphasized core financial modules including general ledger and financial accounting, with configuration aimed at supporting month end and tax reporting workflows.
Operational workflows show payroll processing handled through ADP Workforce Now for 1700 plus multi state US and Canada employees, with payroll calculations, manual payments, and tax agency interactions coordinated alongside PeopleSoft GL postings. GL postings were recorded in PeopleSoft software and routine activities included variance analysis, general journal entries into the accounting system, quarterly year end adjustments, and responses to garnishment and tax notices.
The implementation spanned finance, payroll and human resources functions, with payroll and HR collaborating on employee record keeping, W 4 and direct deposit updates, and process corrections. Controls and compliance activities included payroll audit steps and SOX related payroll walkthroughs, and staff responsibilities covered running payroll reports, resolving employee payroll queries, and maintaining confidentiality of payroll operations.
Governance and operationalization emphasized process ownership and knowledge transfer, with training and mentoring of payroll personnel, recurring reconciliation and audit tasks, and documented procedures for posting payroll related entries to Oracle PeopleSoft ERP. The narrative connects Hexaware Technologies US, Oracle PeopleSoft ERP, ERP Financial and the business functions of finance and payroll accounting into a single implementation context.
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Hexaware Technologies US HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2015 | 2015 |
In 2015 Hexaware Technologies US implemented Workday Benefits as part of a broader Workday HCM footprint, positioning Workday Benefits within the Benefits Administration domain to support HR and payroll related benefit processes. The implementation targeted North America and Canada functional coverage and was executed alongside payroll, compensation, time tracking, and absence management modules to centralize benefits configuration and administration.
Workday Benefits was configured to manage Groups, Plans, Coverage Types, Event Types and Eligibility rules, with explicit configuration work for Canada benefits. The team created new earning and deduction codes for US and UK payroll, configured GL mapping for these pay components, and set up yearend form box configurations for W-2, W-2 PR, RL-1, RL-2, T4 and T4A. The implementation also covered time off plans, leave types, holiday calendars, time entry templates and work shift calendars to align benefits eligibility and leave rules with payroll and time tracking.
Technical integration and data movement relied on Workday integration tools, including EIB, Core Connectors, Workday Studio and PICOF, with complex XSLT, XML, XPATH and REST based API work to support file formats and transformation logic. Data migration tasks sourced PeopleSoft data into Workday using EIB, Core Connectors and Workday Studio, and integrations delivered output files to external vendors via SFTP. Integration and report schedules were configured and integration security was enforced through integration security groups, custom security groups and an integration system user.
The project lifecycle included requirements gathering, analysis, design, development, testing, deployment and ongoing scheduling and support activities, with Jira used to track production issues and tickets. Functional responsibilities included creating Workday calculated fields, custom reports, condition rules, updating business process levels, modifying pay component logic and updating benefits rates and maximum annual limits. The team coordinated closely with HR and payroll stakeholders, and handled mass uploads for one time payments, compensation changes and time off adjustments to operationalize benefits administration.
Operational coverage spanned HR, payroll and benefits administration functions, with explicit configuration for NA payroll, UK payroll, Canadian benefits and compensation modules. Workday Benefits served as the central Benefits Administration application connecting eligibility rules, yearend reporting and payroll integrations, while security and business process configuration supported controlled access and auditable benefit lifecycle workflows.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Talent Assessment | HCM |
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2019 | 2019 |
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Hexaware Technologies US AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Hexaware Technologies US deployed LiveChat on its public website. The LiveChat implementation uses Chatbots and Conversational AI capabilities to provide real time visitor engagement for web based customer support and sales qualification.
Deployment centers on an embedded LiveChat widget across key site pages, configured with agent consoles and queue based chat routing to support immediate web visitor interactions. Functional configuration aligns with Chatbots and Conversational AI patterns, including automated greetings, canned responses, session transcripts, and bot to human handoff workflows for live agent escalation.
Operational ownership is assigned to client facing support and sales teams, who manage staffing, response templates, and chat transcript review to support issue resolution and lead capture. The implementation scope is limited to the website channel and web visitor workflows, and Hexaware Technologies US LiveChat Chatbots and Conversational AI supports frontline customer support and demand generation business functions.
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Hexaware Technologies US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Hexaware Technologies US Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2022 | 2022 |
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Hexaware Technologies US eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Hexaware Technologies US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Hexaware Technologies US TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Hexaware Technologies US PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Hexaware Technologies US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hexaware Technologies US CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hexaware Technologies US
Apps Being Evaluated by Hexaware Technologies US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||