Highmark Health
120 Fifth Avenue,
Pittsburgh, 15222-3099, PA,
United States
Pittsburgh, 15222-3099, PA,
United States
1 412-544-7000
Healthcare
Highmark Health Technographics
Highmark Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Highmark Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 44000 Highmark Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Highmark Health has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, ADP SmartCompliance for Payroll Tax Compliance in 2017, FMS:Workplace Facility Management for Facility Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Highmark Health is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Highmark Health revenues, which have grown to $27.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Highmark Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Highmark Health Tech Stack and Enterprise Applications
Highmark Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Highmark Health implemented Oracle Cloud ERP. The deployment focused on establishing Oracle Cloud ERP as the core ERP Financial platform, with particular emphasis on a reporting and analytics layer to support finance, workforce, project and resource management functions.
The implementation assigned a Reporting and Analytics Lead who collaborated with external consultants to develop reports and dashboards using OTBI, BI Publisher, and OACs. Functional analytics implemented included Workforce Management, Forecasting Demand and Capacity, Project and Portfolio Budgets, and Finance capabilities covering Capitalization, Payables, Receivables, Profitability, and Revenue and Expense Recognition, along with Trend Analysis, Resource Management, and Talent and Skills Reporting.
Project execution included facilitated functional, end to end, and user acceptance test sessions with module leads and key personnel to validate that reports and analytics artifacts aligned to new process flows. Operational coverage spanned finance, project management office, HR and resource planning teams, with analytics instrumentation embedded into routine financial and workforce planning workflows.
Deployment governance included outlining new processes and identifying new roles and responsibilities within Oracle Cloud ERP, establishing owner accountability for demand and resource management, and producing training materials, reference guides, and instructor‑led sessions to onboard users into production.
|
Highmark Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP SmartCompliance | Payroll Tax Compliance | HCM | n/a | 2017 | 2017 |
In 2017, Highmark Health implemented ADP SmartCompliance for Payroll Tax Compliance. The deployment targeted enterprise payroll tax governance and W-2 processing, aligning application controls with internal payroll and HR operations.
Configuration focused on year end payroll processing, W-2 preparation and corrected W-2 creation, and tax election setups for company transfers, new hires, work location changes and address changes on each pay transmit. ADP SmartCompliance configuration included support for periodic, monthly and quarterly tax filing profiles and state and local tax setup validation.
Operational integrations included mass data loading and peer review workflows through Workday, with the payroll team supporting data transmissions and validation. The implementation included alignment of EIN tax profiles to payroll system setup and ongoing testing of new tax setups with HR Systems to ensure filing accuracy.
Governance was driven by the payroll tax team, where a Senior Payroll Tax Analyst coordinated year end processing and led the Tax Outsourcing Project. Effective July 2019 taxes were outsourced to ADP, and the implementation work involved collaboration with ADP implementation resources to align tax profiles and instrument filing integrations while formalizing testing and peer review processes between payroll and HR Systems.
|
|
|
|
|
Recruiting Chatbot | HCM |
|
2021 | 2021 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2011 | 2011 |
|
|
|
|
|
Time and Attendance | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Management | HCM |
|
2012 | 2012 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2012 | 2012 |
|
Highmark Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FM:Systems | Legacy | FMS:Workplace Facility Management | Facility Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Highmark Health implemented FM:Systems FMS:Workplace Facility Management to centralize space operations and manage hoteling, move coordination and pandemic-related occupancy controls. The deployment positioned the Facility Management platform as the operational system of record for the real estate and workplace planning function. The implementation scope emphasized space inventory, desk hoteling and safe return-to-office workflows for corporate sites.
Configuration work focused on space management, hoteling and hot-desking schedules, move management workflows and occupancy threshold controls tied to pandemic response policies. Automation of booking, move requests and occupancy monitoring was applied within FMS:Workplace Facility Management to produce consistent utilization records and to drive reporting. Reporting and portfolio analytics capabilities were enabled to support ongoing cost and utilization analysis across the real estate portfolio.
Highmark Health integrated FM:Systems FMS:Workplace with its HR system Workday to synchronize headcount and attendance reporting, ensuring seat assignments and occupancy calculations reflected active employee status. The Workday integration provided the authoritative employee attribute feed used across booking and move workflows. Operational ownership remained with the real estate team, who used the combined data to coordinate site-level and portfolio-level planning.
Governance was updated to route hoteling approvals and move authorizations through FMS:Workplace workflows, aligning requests with occupancy controls and attendance signals from Workday. The implementation helped the real estate team plan safe return-to-office workflows and informed long-term space optimization. Ongoing portfolio analytics enabled continuous cost and utilization analysis to guide real estate decision making.
|
|
|
|
|
Field Service Management | ERP Services and Operations |
|
2018 | 2018 |
|
Highmark Health AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Generative AI Platforms | AI Development |
|
2024 | 2024 |
|
Highmark Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2012 | 2012 |
|
Highmark Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Asset Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
Highmark Health SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2020 | 2021 |
|
Highmark Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Highmark Health EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2020 | 2021 |
|
Highmark Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
Highmark Health Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2022 | 2023 |
|
Highmark Health PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2021 |
|
Highmark Health Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2018 | 2018 |
|
|
|
|
|
Sourcing | Procurement |
|
2018 | 2018 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2018 | 2018 |
|
Highmark Health SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incentive Compensation Management | SPM |
|
2021 | 2021 |
|
Highmark Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Critical Event Management | TRM |
|
2018 | 2018 |
|
|
|
|
|
Risk Management | TRM |
|
2018 | 2019 |
|
Highmark Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2019 | 2019 |
|
Highmark Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2020 | 2020 |
|
Highmark Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Extended Detection and Response (XDR) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Highmark Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director, Information Technology | Director | IT | |
|
|
|
HR Director | Director | HR | |
|
|
|
HR Director | Director | HR | |
|
|
|
EVP / COO | VP | Finance | |
|
|
|
Executive Vice President, Chief Human Resources Officer | CXO | HR | |
|
|
|
EVP / CFO | CXO | Finance | |
|
|
|
Executive Vice President, Chief Operating Officer | CXO | Finance | |
|
|
|
Vice President, IT Strategy, Quality & Enterprise Solutions | VP | IT | |
|
|
|
Operations Manager - Mobile Integrated Health | Manager | Finance | |
|
|
|
Senior Vice President, Finance and Operations | VP | Finance | |
|
|
|
Vice President Finance | VP | Finance | |
|
|
|
IT Director | Director | IT | |
|
|
|
Financial Controller | Director | Finance | |
|
|
|
Executive Vice President, Chief Human Resources Officer | CXO | HR | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Director of Information Technology | Director | IT | |
|
|
|
Vice President Procurement | VP | Procurement | |
|
|
|
Sales Executive | Manager | Sales | |
|
|
|
Sales Executive | Manager | Sales | |
|
|
|
Director, Marketing and Customer Experience | Director | Customer Service | |
|
|
|
Director, Customer Experience Solutions | Director | Customer Service | |
|
|
|
Director, Talent Acquisition | Director | HR | |
|
|
|
Director of Talent Acquisition | Director | HR | |
|
|
|
Vice President, Talent Engagement | VP | HR | |
|
|
|
Vice President Talent Acquisition | VP | HR | |
|
|
|
Vice-President Sales Operations Delivery & Analytics | VP | Sales | |
|
|
|
Director Sales Operations | Director | Sales | |
|
|
|
Director, Compensation | Director | HR | |
|
|
|
Executive Vice President, Chief Auditor and Compliance Officer | CXO | Finance | |
|
|
|
Vice President, Integrity & Compliance | VP | Legal | |
|
|
|
Director Talent Acquisition Operations | Director | HR | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Senior Salesforce Administrator | Manager | Marketing | |
|
|
|
Salesforce Administrator / Business System Analyst | Manager | Marketing | |
|
|
|
Salesforce BSA/Administrator | Manager | Marketing | |
|
|
|
Salesforce Developer/Administrator | Manager | Marketing | |
|
|
|
Chief Information Digital Officer | CXO | IT | |
|
|
|
Manager Product and Technology Solutions, RPA | Manager | IT | |
|
|
|
Lead RPA | Manager | IT | |
|
Apps Being Evaluated by Highmark Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Highmark Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Highmark Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Highmark Health Technographics
Highmark Health is a Healthcare organization based in United States,
with around 44000 employees and annual revenues of $27.00 billion.
Highmark Health operates a diverse technology stack with applications such as
Oracle Cloud ERP, ADP SmartCompliance and FMS:Workplace Facility Management,
covering areas like ERP Financial, Payroll Tax Compliance and Facility Management.
Highmark Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ADP and FM:Systems.
Highmark Health recently adopted applications including
Google Cloud Vertex AI in 2024, Clearwater Platform in 2022 and Paradox Olivia Chatbot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Highmark Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Highmark Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Highmark Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.