Tampa, 33607, FL,
United States
Tampa International Airport Technographics
Tampa International Airport Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tampa International Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Tampa International Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tampa International Airport has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2009, Sojern for Guest Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tampa International Airport is running and its propensity to invest more and deepen its relationship with Oracle , Sojern , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tampa International Airport revenues, which have grown to $345.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tampa International Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tampa International Airport Tech Stack and Enterprise Applications
Tampa International Airport ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Tampa International Airport implemented Oracle E-Business Suite as its ERP Financial application. Oracle E-Business Suite was provisioned to centralize financial operations for the Hillsborough County Aviation Authority, aligning the Finance organization and the Manager of Enterprise Business Applications on a single financial system.
The deployment used Oracle R12 E-business Suite financial modules, configured for core accounting and public sector requirements, including general ledger, accounts payable, accounts receivable, fixed assets, and cash management to support capital improvement program project accounting and ongoing O&M funding streams. Implementation activities documented in the role profile include system configuration, development of program flow charts and procedures, functional testing, patch and upgrade coordination, and staged deployment of new functionality.
The Oracle E-Business Suite installation operates alongside and integrates with a broader application ecosystem explicitly referenced by the authority, including Payroll and HR systems, the Propworks Agreement and Revenue Management System, DBE Contract and Compliance tools, the Space Management system, FASGov, and EiS reporting. Operational coverage centers on Finance and Enterprise Business Applications, with responsibilities spanning monitoring processes, checking logs, troubleshooting help desk tickets, and delivering end user training for financial workflows.
Governance and operationalization are described at the application administration level, where the Financial Applications Analyst role performs day to day administration, coordinates support calls between departments and vendor organizations, analyzes system requirements with users, and manages project related duties on CIP projects and internal O&M funded projects. Documentation, testing, and formalized change coordination are emphasized as part of ongoing maintenance and functional rollouts for Oracle E-Business Suite within the airport environment.
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Expense Management | ERP |
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2009 | 2009 |
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Tampa International Airport ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Tampa International Airport implemented Sojern for Guest Management on its public website. The Sojern deployment for Guest Management is hosted on the airport web property and is positioned to capture web-driven traveler signals and to manage audience segments for passenger-facing communications.
The implementation scope centers on website-based guest management and digital audience orchestration, with operational ownership aligned to digital marketing and customer experience functions. Sojern is used to create and manage traveler audiences, support campaign targeting workflows, and feed behavioral signals into the airport's web-driven marketing processes, reflecting a standard Guest Management architecture that emphasizes audience segmentation, campaign orchestration, and web instrumentation for passenger engagement.
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Tampa International Airport Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Tampa International Airport implemented Cisco Webex Meetings for Audio Video and Web Conferencing on its public website to support remote stakeholder engagement and operational coordination. The deployment targeted both external-facing interactions and internal collaboration needs for the airport, which operates with approximately 650 employees in the transportation sector.
Cisco Webex Meetings was provisioned to deliver browser-based video and audio conferencing, screen sharing, and meeting orchestration via embedded web components and direct meeting links. Configuration emphasized host controls, participant moderation, meeting room management, and web-initiated join workflows that align with standard Audio Video and Web Conferencing capabilities.
The implementation integrates directly with the Tampa International Airport website, enabling visitors and authorized participants to join scheduled or ad hoc sessions from the site. Operational coverage includes airport administrative teams, operations coordination functions, and external vendor and community engagement channels facilitated through the website interface.
Governance for the Webex deployment centers on centralized administration and role-based host privileges, with documented usage policies to manage public access and meeting security. Ongoing operational processes focus on meeting lifecycle management, administrative oversight through the Webex control plane, and alignments to existing communication workflows at the airport.
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Collaboration | Collaboration |
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2015 | 2015 |
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Tampa International Airport Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Tampa International Airport CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tampa International Airport ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Tampa International Airport PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Tampa International Airport IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Tampa International Airport CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Tampa International Airport
Apps Being Evaluated by Tampa International Airport Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-23 | Tampa International Airport | Evaluated | COINS Global | COINS ERP | Construction ERP | ERP Services and Operations |