Unilever India
Unilever House, B. D. Sawant Marg, Chakala, Andheri East,
Mumbai, 400099,
India
Mumbai, 400099,
India
91 22 5043-3000
Consumer Packaged Goods
Unilever India Technographics
Unilever India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unilever India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8655 Unilever India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unilever India has purchased the following applications: Coupa Invoice for AP Automation in 2014, Workday HCM for Core HR in 2018, Microsoft Power BI for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unilever India is running and its propensity to invest more and deepen its relationship with Coupa Software , SAP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unilever India revenues, which have grown to $7.19 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unilever India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unilever India Tech Stack and Enterprise Applications
Unilever India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2014 | 2014 |
In 2014 Unilever India deployed Coupa Invoice as a focused AP Automation solution to centralize invoice intake and approval across its India finance and procurement organization. The implementation positioned Coupa Invoice to handle invoice capture, automated validation, PO matching and approval routing for Accounts Payable and Procure-to-Pay workflows.
Configuration work for Coupa Invoice emphasized invoice processing modules, exception handling and configurable approval workflows aligned to corporate controls. Implementation activities included role and permission alignment, workflow configuration and the creation of structured test scripts to validate invoice lifecycle behavior and exception resolution.
The deployment integrated with NetSuite, with explicit testing on P2P integration between NetSuite and Coupa for Vendors, Invoices and Payments data modules, ensuring vendor master synchronization and invoice and payment data exchange. Integration testing covered preparation of test data, test case execution and defect tracking to closure to validate end to end invoice flows between Coupa Invoice and NetSuite.
Governance and rollout followed a test driven approach, with defined approval policies and workflow ownership placed in the finance and procurement teams in India. The Coupa Invoice implementation created a coordinated operational model linking application configuration, integration testing and governance to stabilize AP Automation processes.
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2014 | 2014 |
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Expense Management | ERP |
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2019 | 2019 |
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Unilever India HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 Unilever India implemented Workday HCM as its Core HR platform and established a dedicated Blue Collar Workforce Administration function to manage life cycle processes for more than 10,000 blue collar workers on the HRMIS Workday HCM instance. The implementation is positioned as a centralized HRIS for hire to retire transactions and workforce administration across factory sites, with configuration focused on worker onboarding, ongoing employee record transactions, and offboarding workflows.
The Workday HCM deployment supported end to end Workday transactions for blue collar employees, with the team responsible for workforce administration, transaction processing, and event management. Configuration and operational automation included casework handling for hires and terminations, transaction validation for pay-related events, and a framework addressing overtime optimization that was created to reduce overtime exposure in factory operations.
Operational coverage explicitly included all factory units of Unilever India, with site level activity noted at the HUL Pondicherry HPC and centralized coordination with the Central Payroll Team. The implementation involved payroll interfacing activities, payroll processing coordination for 10,000 plus blue collar employees, and liaison with internal and external stakeholders to ensure payroll and time related transactions flowed from Workday HCM into payroll processing routines.
Governance was organized through a team lead for Blue Collar Workforce Administration who managed the end to end operational ownership of Workday HCM transactions and partnered with Central Payroll for payroll governance. The program also encompassed localized workforce initiatives such as overtime optimization projects and employee engagement activities, aligning HR operations, payroll coordination, and factory level workforce administration under the Core HR application Workday HCM.
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Payroll | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Video Interviewing | HCM |
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2019 | 2019 |
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Unilever India Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Unilever India implemented Microsoft Power BI to centralize HR analytics and reporting. Microsoft Power BI was provisioned as the primary application in the Analytics and BI category to consolidate pulse metrics, onboarding and exit trends, promotion and payroll inputs for HR leadership and operations.
The implementation focused on purpose-built Microsoft Power BI dashboards and reports. Key deliverables included a Net Promoter Score dashboard covering joining, onboarding, promotions, transfers, career breaks and exits, a return-to-work dashboard used during COVID to track office attendance trends, a grievances dashboard for recording and tracking employee issues, and onboarding analytics tied to the nEXt application flow. Dashboards incorporated HR-centric report types such as personal history, remuneration history, performance clusters and payroll input views, and were developed with embedded automation to orchestrate document collection and notifications.
Integrations were explicitly implemented with Workday as the HR master data and reporting source, ServiceNow for position creation and ticketing workflows, DocuSign for candidate and new joiner document collection, SAP Concur for expense claim context, and the UNA tool for employee query capture. Microsoft Power BI consumed these data feeds and combined them with automated triggers created using MS Power Automate to streamline data refresh and notification cycles.
Operational coverage included HR leadership, HR business partners, line managers, payroll teams and HR operations across Unilever India. Governance practices emphasized standardizing onboarding communications, automating document and ticket handoffs, and embedding Workday report consumption into recurring HR workflows to support promotions, exits and annual performance review processes.
Outcomes called out in the implementation included Unilever India becoming the first country in the company to implement NPS across multiple employee moments, a return-to-work dashboard that provided leadership visibility during COVID, an onboarding application flow designed to save 700+ hours per year for HR operations, and a grievances dashboard that automated tracking and saved 500+ hours. These artifacts were implemented using Microsoft Power BI within the Analytics and BI category to support HR analytics and operational decision making.
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Unilever India Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Content Management | Content Management |
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2021 | 2021 |
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Unilever India SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2022 | 2022 |
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Freight Forwarding | SCM |
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2021 | 2021 |
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Real-Time Transportation Visibility | SCM |
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2022 | 2022 |
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Warehouse Management | SCM |
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2014 | 2014 |
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Unilever India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Unilever India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Unilever India PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Unilever India Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Unilever India TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Unilever India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Unilever India Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2020 | 2020 |
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Video Security Cameras | Physical Security |
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2018 | 2018 |
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Video Surveillance System | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Unilever India
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO - Hindustan Unilever and Head of IT - South Asia | Director | IT | |
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Sr Manager, Data Architecture & Engineering | Manager | IT | |
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Global Head Data Architecture and Data Engineering | Director | IT | |
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Delivery Head - Data Automation and Intelligent Insights | Director | IT | |
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Data Manager | Manager | IT | |
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Head of Talent Acquisition | Director | HR | |
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Head HR - Employee Experience I Talent Acquisition I HR Services | Director | HR | |
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Executive Director and CHRO | Director | HR | |
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Talent Acquisition Lead | Manager | HR | |
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Assistant Manager - Global Security Controls | Manager | Operations | |
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Physical Security Design Assurance lead-Global Projects | Manager | Finance | |
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Senoir Executive, Technical | Director | IT | |
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IT Business Partner | Manager | IT | |
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Apps Being Evaluated by Unilever India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unilever India IT executives and key decision makers. This section highlights Unilever India's latest recorded technology evaluations, including ION Wallstreet Suite for Treasury Management on 2025-09-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unilever India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-08 | Unilever India | Evaluated | ION Investment Group | ION Wallstreet Suite | Treasury Management | TRM |
FAQ - APPS RUN THE WORLD Unilever India Technographics
Unilever India is a Consumer Packaged Goods organization based in India,
with around 8655 employees and annual revenues of $7.19 billion.
Unilever India operates a diverse technology stack with applications such as
Coupa Invoice, Workday HCM and Microsoft Power BI,
covering areas like AP Automation, Core HR and Analytics and BI.
Unilever India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Workday and Microsoft.
Unilever India recently adopted applications including
Mojro PlanWyse in 2022, Mojro ExecuteWyse in 2022 and Akamai mPulse in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unilever India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unilever India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unilever India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.