Hiscox UK
22 Bishopsgate,
London, EC2N 4BQ,
United Kingdom
London, EC2N 4BQ,
United Kingdom
44 80 0781-3058
Insurance
Hiscox UK Technographics
Hiscox UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hiscox UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Hiscox UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hiscox UK has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Workday HCM for Core HR in 2017, Verisk Sequel Claims for Insurance Claims Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hiscox UK is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Peoplefluent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hiscox UK revenues, which have grown to $938.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hiscox UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hiscox UK Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Infor SunSystems | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017 Hiscox UK implemented Oracle Cloud ERP for its financial systems, transitioning from Infor SunSystems. The deployment centralized ERP Financial capabilities across the company finance and accounting organization and aligned core accounting operations to a cloud-first architecture.
Oracle Cloud ERP was configured to deliver core financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, cash management and period close orchestration. The implementation emphasized standardized financial processes and automated close workflows to provide consistent transaction processing and reporting across the finance function.
The Oracle Cloud ERP deployment ran alongside a separate Workday implementation for HR, with integration points established to exchange HR master data and employee cost information for payroll accounting and internal reporting. Operational coverage focused on Hiscox UK finance and accounting teams, with system interfaces designed to support ongoing data synchronization between HR and finance systems.
Hiscox evaluated offerings from SAP and Microsoft during the selection process and chose Oracle Cloud ERP for its reported fit with the company economics and functional needs compared to solutions aimed at smaller organizations. The program formally migrated financial operations from Infor SunSystems to Oracle Cloud ERP and instituted centralized governance for finance system ownership and process controls within the UK finance organization.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2017 | 2018 |
In 2017, Hiscox UK implemented Workday HCM as its Core HR system. The decision ran in parallel with a separate move to Oracle Cloud for financial systems, aligning HR and finance platforms across the insurer's UK operations.
Workday HCM was configured to centralize employee master data, position and organizational management, workforce administration, and talent management workflows, reflecting Core HR capabilities. The implementation emphasized a single HR data model, role based security, and embedded reporting to support HR operational processes and compliance needs.
Integration work focused on data exchange with Oracle Cloud financials, providing synchronized cost center and headcount attributes for accounting and budgeting processes. Data flows were organized to support cross functional reporting between Workday HCM and the insurer's financial ledger in Oracle Cloud.
Operational coverage centered on Hiscox UK HR and workforce administration functions, with governance set up to standardize HR workflows and maintain consistent HR to finance mappings. Change governance included configuration control and role based access to ensure the Workday HCM instance served HR operations and supported consolidated reporting with Oracle Cloud.
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Recruiting | HCM |
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2022 | 2022 |
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Video Interviewing | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Verisk Analytics | Legacy | Verisk Sequel Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2023 | 2024 |
In 2023, Hiscox UK selected Verisk Sequel Claims to provide an electronic claims file write-back enabled solution for the London Market, formalizing a move to modernize claims workflows and reporting in the London market. Verisk Sequel Claims is being applied as an Insurance Claims Management platform to support claims operations and analytics across Hiscox London Market, claims, UK.
Configuration emphasis centers on the electronic claims file write-back capability, workflow orchestration, and reporting modules within Verisk Sequel Claims. The implementation narrative focuses on claims workflow modernization, decision support for adjudicators, and lifecycle tracking to shorten claim lifecycles and improve decision-making.
The deployment is intended to integrate with Hiscox's London Market systems, aligning data flows between Sequel Claims and existing market-facing systems to enable ECF write-back and consolidated reporting. Operational coverage is scoped to Hiscox London Market claims functions in the UK, with the engagement announced in 2023 and go live estimated in 2024.
Governance and rollout planning emphasize integration sequencing and operational handoffs between claims operations and reporting teams, with process standardization to support the new write-back enabled workflows. Outcomes called out in the engagement include improved decision-making and shortened claim lifecycles as explicit objectives of the Verisk Sequel Claims Insurance Claims Management deployment.
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Insurance ERP | ERP Services and Operations |
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2022 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Hiscox UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hiscox UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hiscox UK IT executives and key decision makers. This section highlights Hiscox UK's latest recorded technology evaluations, including Teleperformance Call Center Service for Professional Services on 2025-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hiscox UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hiscox UK Technographics
Hiscox UK is a Insurance organization based in United Kingdom,
with around 1000 employees and annual revenues of $938.0 million.
Hiscox UK operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday HCM and Verisk Sequel Claims,
covering areas like ERP Financial, Core HR and Insurance Claims Management.
Hiscox UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Verisk Analytics.
Hiscox UK recently adopted applications including
Olark Live Chat in 2024, Acoustic Analytics (formerly IBM Tealeaf) in 2024 and Webtrends Analytics in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hiscox UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hiscox UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hiscox UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.