Hitachi Solutions Canada
36 York Mills Rd,
North York, M2P 2E9, ON,
Canada
North York, M2P 2E9, ON,
Canada
1 866-816-4332
Professional Services
Hitachi Solutions Canada Technographics
Hitachi Solutions Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hitachi Solutions Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 310 Hitachi Solutions Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Hitachi Solutions Canada has purchased the following applications: Process Discovery (formerly FortressIQ ) for Process Mining in 2019, Sitecore CMS for Web Content Management in 2020, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hitachi Solutions Canada is running and its propensity to invest more and deepen its relationship with Automation Anywhere , Sitecore , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hitachi Solutions Canada revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hitachi Solutions Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hitachi Solutions Canada Tech Stack and Enterprise Applications
Hitachi Solutions Canada Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automation Anywhere | Legacy | Process Discovery (formerly FortressIQ ) | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Hitachi Solutions Canada implemented Process Discovery (formerly FortressIQ ) to accelerate visibility into its end to end workflows and to apply Process Mining techniques for objective process measurement. The deployment focused on automated capture of user and system activity to generate process maps, identify variants, and surface bottlenecks across business operations.
Process Discovery (formerly FortressIQ ) was configured to produce actionable process models and exception lists that could be triaged by the companys process improvement teams. Typical Process Mining capabilities such as activity mining, variant analysis, and sequence visualization were used to structure discoveries for downstream automation and redesign.
Integration work centered on handing discovered process opportunities to Microsoft Power Platform automations, enabling a pragmatic bridge between process discovery outputs and low code automation execution. The implementation supported collaboration between process owners, automation builders, and service delivery teams within the professional services organization, aligning forensic process data with automation prioritization workflows.
The project delivered a quantified identification of over US$1 million in potential savings through process optimization and Microsoft Power Platform automations, and it provided faster, more efficient, and more accurate ways for Hitachi Solutions Canada to understand how their business worked today. Governance emphasis was placed on repeatable discovery cycles and structured handoff to automation delivery, enabling continuous identification of optimization candidates.
|
Hitachi Solutions Canada Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Hitachi Solutions Canada implemented Sitecore CMS to manage its corporate website. Hitachi Solutions Canada deployed Sitecore CMS as its Web Content Management platform to centralize web content and support site publishing workflows for the organization.
The implementation centered on core Web Content Management capabilities, including content authoring, modular page templates, media asset management, and staged content publishing to production. Configuration emphasized role based authoring and editorial workflows, with standard category aligned capabilities such as page composition, template reuse, and personalization and multilingual support commonly leveraged by Web Content Management platforms.
Operational coverage focused on the customer facing website and marketing digital experience functions, positioning Sitecore CMS to serve marketing teams and web operations. Governance was organized around editorial approvals, content ownership and release staging to formalize publishing handoffs and maintain consistency across site pages.
|
Hitachi Solutions Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Hitachi Solutions Canada deployed Hotjar on their public website. The deployment positioned Hotjar as the Customer Experience application to capture session recordings, heatmaps, funnel analytics, and on-site feedback to support behavioral analysis.
The implementation used a client-side tracking architecture, embedding the Hotjar script into site templates to enable session replay and page-level heatmaps, and configuring funnel events for key conversion paths. Functional configuration emphasized heatmaps, session recordings, conversion funnels, and on-page feedback widgets, aligning with common Customer Experience capabilities.
Operational coverage focused on the corporate website and supported digital marketing and UX research workflows within Hitachi Solutions Canada, enabling teams to analyze qualitative and quantitative user signals. Governance concentrated on instrumentation configuration, recording filters, and privacy controls to limit data capture and align tracking with site privacy requirements.
|
Hitachi Solutions Canada TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Hitachi Solutions Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
General Manager and Vice President, | Manager | Finance | |
|
|
|
Vice President, Global Information Services | VP | IT | |
|
|
|
Director, Business Development | Director | Finance | |
|
Apps Being Evaluated by Hitachi Solutions Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hitachi Solutions Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hitachi Solutions Canada digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hitachi Solutions Canada Technographics
Hitachi Solutions Canada is a Professional Services organization based in Canada,
with around 310 employees and annual revenues of $150.0 million.
Hitachi Solutions Canada operates a diverse technology stack with applications such as
Process Discovery (formerly FortressIQ ), Sitecore CMS and Hotjar,
covering areas like Process Mining, Web Content Management and Customer Experience.
Hitachi Solutions Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Automation Anywhere, Sitecore and Contentsquare.
Hitachi Solutions Canada recently adopted applications including
Hotjar in 2021, Sitecore CMS in 2020 and OneTrust Cookie Consent in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hitachi Solutions Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hitachi Solutions Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hitachi Solutions Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.