AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Hobart Food Equipment Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management RSM 2019 2019
In 2019, Hobart Food Equipment launched a cloud migration project and implemented Microsoft Dynamics 365 for Finance and Operations, an ERP Financial application to modernize service and unify finance and operations. The initiative was positioned to address dispersed regional processes and field service gaps while centralizing data and user access across the organization. The implementation of Microsoft Dynamics 365 for Finance and Operations established a cloud-first architecture with centralized data and single sign-on, complemented by Microsoft Dynamics 365 Customer Service and Dynamics 365 Field Service modules in later phases. Functional capabilities implemented include core financial management, supply chain and inventory visibility, field service scheduling and mobile work order execution, and Power BI reporting and dashboards for near-real-time operational insights. The program emphasized out-of-the-box configuration, phased rollout, and use of Field Service mobile and desktop apps for technicians to capture forms, photos, payments, and time entries at the point of service. RSM served as the implementation partner for the Field Service and Customer Service expansion, integrating Microsoft Dynamics 365 components into Hobart Service operations. Operational coverage spanned dispatch centers and more than 1,500 factory-trained technicians across North America, consolidating previously disparate location processes and reducing dependence on multiple third-party tools. The IT organization moved from maintaining numerous complex interfaces to focusing on platform extensions and a planned customer web portal that surfaces invoices, service notes, contracts, and appointment booking. Governance and rollout used a three-phase approach with onsite and remote training via Microsoft Teams, role-based security, and regionally aligned subject matter experts to drive adoption among service, dispatch, sales, and customer care teams. Outcomes called out in the implementation include improved role clarity and job satisfaction, higher technician productivity through mobile-enabled payments and digital forms, optimized dispatching with real-time inventory and routing visibility, consolidated reporting via Power BI, and fewer separate applications for field operations. Planned enhancements include a customer-facing web portal and expanded communications capabilities to deliver appointment messages and contractor visibility by the end of 2024.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Five9 Legacy Five9 Cloud Call Center CRM n/a 2024 2024
Call Tracking and Recording CRM 2018 2018
CRM CRM 2021 2021
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2012 2012
Tag Management CRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Hobart Food Equipment
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Hobart Food Equipment Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Hobart Food Equipment Technographics

Hobart Food Equipment is a Manufacturing organization based in Australia, with around 70 employees and annual revenues of $7.0 million.

Hobart Food Equipment operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Microsoft 365 and Five9 Cloud, covering areas like ERP Financial, Collaboration and Call Center.

Hobart Food Equipment has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Five9.

Hobart Food Equipment recently adopted applications including Five9 Cloud in 2024, Microsoft Dynamics 365 Marketing in 2024 and Microsoft Azure CDN in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Hobart Food Equipment’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Hobart Food Equipment’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Hobart Food Equipment technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.