Memphis, 38108, TN,
United States
Hollywood Feed Technographics
Hollywood Feed Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hollywood Feed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Hollywood Feed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hollywood Feed has purchased the following applications: Sage Intacct for ERP Financial in 2018, Rain Instant Pay for Earned Wage Access in 2023, Zendesk Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hollywood Feed is running and its propensity to invest more and deepen its relationship with Sage , Rain Technologies , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hollywood Feed revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hollywood Feed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hollywood Feed Tech Stack and Enterprise Applications
Hollywood Feed ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2024, Hollywood Feed LLC deployed Sage Intacct as its core ERP Financial platform to centralize accounting and finance operations for the retailer. The deployment uses Sage Intacct on their website and is presented as a cloud SaaS configuration, positioning Sage Intacct as the authoritative financial system for corporate accounting and transactional financial data consolidation.
The implementation configures standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, and financial reporting modules, with workflows tuned to retail transaction flows and centralized month end close orchestration. Governance emphasizes role based access controls and a unified chart of accounts to support consistent financial controls across corporate finance and store level revenue reporting, while the web presence indicates integration points for order and invoicing visibility through Sage Intacct on their website.
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Hollywood Feed HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rain Technologies | Legacy | Rain Instant Pay | Earned Wage Access | HCM | n/a | 2023 | 2023 |
In 2023 Hollywood Feed LLC deployed Rain Instant Pay to provide Earned Wage Access for its U.S. retail, driver, and warehouse teams, pairing on-demand pay with payroll and HR operations to help attract and retain hourly talent. The deployment was positioned to ease payroll and HR workflows while delivering employee-facing access to earned wages.
The Rain Instant Pay implementation focused on core Earned Wage Access capabilities, including on-demand access to earned wages, employee enrollment and account activation, payout orchestration, and reporting to support payroll reconciliation and HR oversight. Configuration emphasized payout controls and employee account management consistent with Earned Wage Access operational practices. Rain Instant Pay served as the operational layer for daily earned-pay requests and account lifecycle management.
Integrations tied Rain Instant Pay into Hollywood Feed’s timekeeping and payroll stack, specifically UTM for time capture and Paycom for payroll processing, enabling a data flow from timekeeping through payroll into earned-wage disbursements. The integration scope covered retail stores, delivery drivers, and warehouse staff across the United States, aligning eligibility checks and payout initiation with recorded time and payroll records. These system connections supported automated determination of earned-wage availability.
Program governance was coordinated through Hollywood Feed’s HR and payroll operations to manage enrollment, communications, and reconciliation workflows. The case study reports 28% active account adoption, a 99% lower turnover rate for Rain users, and 29+ additional hours worked per month for participating employees. Rain Instant Pay is described in the customer account as the Earned Wage Access platform integrated into Hollywood Feed LLC payroll and HR operations.
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Hollywood Feed AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Hollywood Feed LLC deployed Zendesk Chat, implementing Chatbots and Conversational AI on its website. The deployment positioned Zendesk Chat as the primary web channel to capture real time customer inquiries for the retailer's online storefront and support functions.
Zendesk Chat was configured using the standard chat widget and real time messaging capabilities, including canned responses, proactive chat triggers, routing rules to agent groups, and chat transcript capture. The implementation emphasized session logging and offline message capture to preserve customer context for subsequent follow up.
Integration scope is limited to the public website via an embedded widget, enabling web to agent conversations and centralized chat transcript storage within Zendesk Chat. Operational coverage focuses on customer support and ecommerce teams who handle order questions and product inquiries.
Governance and operational controls include configuration of business hours, agent presence, routing rules, canned reply libraries, and transcript retention policies to support consistent service workflows. Zendesk Chat underpins agent onboarding and workflow orchestration through standardized response templates and routing configurations.
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Hollywood Feed Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Hollywood Feed eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Hollywood Feed SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2015 | 2015 |
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Hollywood Feed CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Hollywood Feed IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hollywood Feed
Apps Being Evaluated by Hollywood Feed Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||