Bethpage, 11714, NY,
United States
Honda City Technographics
Honda City Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Honda City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Honda City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Honda City has purchased the following applications: Hireology for Recruiting, Applicant Tracking System in 2022, Dealertrack F&I for Dealership Management in 2022, CarNow MessageNow for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Honda City is running and its propensity to invest more and deepen its relationship with Hireology , Cox Automotive , CDK Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Honda City revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Honda City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Honda City Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hireology | Legacy | Hireology | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Honda City implemented Hireology on its public website. Hireology is being used as a Recruiting,Applicant Tracking System to capture applicants via the careers page and to manage candidate pipelines from application through interview scheduling and selection.
The deployment leverages an embedded careers page integration to route candidate submissions into the Hireology application, with configuration focused on job posting management, candidate screening workflows, interview stage orchestration, and central applicant tracking. Operational scope centers on recruiting and HR functions for the dealership, aligning hiring manager review processes and standardizing approval and interview workflows within the Hireology environment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cox Automotive | Legacy | Dealertrack F&I | Dealership Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Honda City implemented Dealertrack F&I on their website to support Dealership Management for Finance and Insurance business functions. The deployment embeds Dealertrack F&I as a customer-facing finance and insurance menu on the dealer website, enabling online product presentation, finance calculators, and consumer-directed credit application flows while exposing e-contracting capabilities to shoppers prior to dealership contact.
Configuration emphasized Dealertrack F&I modules for menu selling, protection product enrollment, credit application submission, and electronic contracting, with workflow orchestration configured to route web-originated leads to the dealership sales and F&I teams. Operational scope is the single Honda City dealer site and its sales and F&I staff within a small dealer footprint of approximately 30 employees, and governance focused on establishing web-to-dealer handoff procedures and F&I approval and signature checkpoints.
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Dealership Management | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarNow | Legacy | CarNow MessageNow | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Honda City deployed CarNow MessageNow on its public website. CarNow MessageNow is a Chatbots and Conversational AI application used to provide web-based customer engagement and lead capture for the dealership.
The implementation centers on an embedded website chat widget configured to present automated conversational flows, collect customer contact information, and escalate conversations to human agents. Configuration included message templates, business-hours routing, and conversation logging to support follow-up workflows, using intent handling, session persistence, and canned responses typical of Chatbots and Conversational AI deployments.
Operational ownership is localized to customer-facing staff with administrative controls assigned to web and sales administrators for workflow adjustments and message template management. The solution runs through the dealership website as the primary front-end channel while back-end administration is managed inside the CarNow MessageNow management console.
Rollout focused on the website environment to support online leads and showroom inquiries, with governance concentrated on conversational content management and access controls within the CarNow MessageNow console.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2022 | 2022 |
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Automotive Dealership CRM | CRM |
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2022 | 2022 |
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Automotive Dealership CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Analytics | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Honda City
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Honda City Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||