Hong Kong, x,
Hong Kong
HKEX Technographics
HKEX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HKEX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2444 HKEX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HKEX has purchased the following applications: Ethereum Platform for Blockchain Platform in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HKEX is running and its propensity to invest more and deepen its relationship with Ethereum Foundation , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HKEX revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HKEX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HKEX Tech Stack and Enterprise Applications
HKEX Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ethereum Foundation | Legacy | Ethereum Platform | Blockchain Platform | Blockchain | n/a | 2023 | 2023 |
In 2023, HKEX implemented Ethereum Platform, a Blockchain Platform, to instrument programmable smart contracts and host decentralised applications for financial market functions. The deployment was positioned to support financial services use cases described in HKEX research, including the exchange of money, property and shares, tokenisation and decentralised finance primitives.
Implementation work centered on smart contract execution and DApp hosting, leveraging Ethereum Platform capabilities for programmable transaction logic and standardised token models. The technical configuration included provisioned Ethereum node infrastructure, smart contract runtime environments, developer tooling for DApp deployment and API layers for programmatic access, with explicit focus on tokenisation, custody interfaces and programmable settlement workflows consistent with Blockchain Platform functionality.
Integration efforts emphasized interoperability with other blockchains and off chain data sources to enable cross chain assets and market data feeds, reflecting interoperability and sustainability considerations cited in the research. Integration touch points covered trading, custody and settlement functions, and extended into market surveillance and compliance reporting pipelines to align on chain activity with existing regulatory monitoring.
Governance and operating model changes introduced smart contract review and change control, role based access for contract deployment and legal and risk team sign off within the contract lifecycle. New processes addressed contract lifecycle management, incident response for on chain events and standards for sustainable scaling and interoperability, positioning the Ethereum Platform as a foundational Blockchain Platform for exploring tokenised market services within HKEX.
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HKEX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 HKEX implemented Cisco Webex Meetings on its public website. Cisco Webex Meetings is deployed as the Audio Video and Web Conferencing capability to provide browser accessible meeting rooms and real time collaboration for internal and external stakeholders.
The implementation surfaces Cisco Webex Meetings through embedded meeting links and web client launch flows, supporting core conferencing functions such as multi party video and audio, screen sharing, meeting scheduling, recording, and participant management. Configuration emphasizes web based access and compatibility to ensure meetings can be joined directly from the corporate site without separate desktop only workflows.
Operational scope centers on corporate communications and stakeholder engagement via the website, with governance focused on access control, meeting moderation, and capture of recorded sessions. Administrative controls are configured to manage user roles and meeting endpoints through the web interface, aligning meeting orchestration with enterprise audio video and web conferencing practices.
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Collaboration | Collaboration |
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2021 | 2021 |
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HKEX Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, HKEX implemented DocuSign eSignature as a Digital Signing solution on its public website to capture electronic signatures for web-facing documents and forms. The deployment of DocuSign eSignature is oriented around embedded web signing, enabling external counterparties and stakeholders to complete signature workflows directly in the browser without separate client software.
The implementation leverages standard DocuSign eSignature functional capabilities, including envelope creation and management, recipient routing and authentication controls, and audit trail and certificate generation to provide tamper-evident signature records. Configuration focuses on web-based document presentation, signer authentication options, and retention of signed artifacts to support recordkeeping requirements associated with financial market documentation.
Operationally the scope is the HKEX public website and its web publishing flows, delivering Digital Signing to market participants and other external users in Hong Kong. The solution is integrated into document delivery and signing interactions on the site, using embedded signing and backend status callbacks to drive document state updates, and it is configured to preserve eSignature audit logs and compliance metadata for governance and review.
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Web Content Management | Content Management |
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2022 | 2022 |
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HKEX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2022 | 2022 |
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HKEX ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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HKEX PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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HKEX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at HKEX
Apps Being Evaluated by HKEX Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-20 | HKEX | Evaluated | S&P Global | IHS Markit BD Corporate | CRM | CRM |
| 2025-11-11 | HKEX | Evaluated | Fortra | Fortra Agari Phishing Defense | Secure Email Gateways (SEGs) | CyberSecurity |
| 2025-10-22 | HKEX | Evaluated | Vermeg | Vermeg COLLINE | Risk Management | TRM |
| 2025-03-14 | HKEX | Evaluated |
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Reservation and Booking Management | ERP Services and Operations |