HopLop Technographics
HopLop Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HopLop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 HopLop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HopLop has purchased the following applications: Claned for Learning and Development in 2019, GetJenny JennyBot for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HopLop is running and its propensity to invest more and deepen its relationship with Claned , Teamtailor , LeadDesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HopLop revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HopLop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HopLop Tech Stack and Enterprise Applications
HopLop HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Claned | Legacy | Claned | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, HopLop implemented Claned for Learning and Development to redesign and standardize new employee onboarding. The deployment was organized under HR and onboarding in Finland and established seven orientation packages that combine independent online study and practical workplace training.
Claned was configured to deliver blended learning, structuring content into seven orientation packages that sequence self paced online modules and site based practical tasks. The implementation used the application’s learning path and progress tracking capabilities to monitor employee completion and provide HR visibility into learning status.
Operational scope targeted park level orientation across HopLop locations in Finland, shifting coordination from individual managers to the Claned platform and HR. That shift freed managers time and enabled more consistent onboarding experiences at the park level.
Governance and workflows were adjusted to standardize package assignment and to orchestrate the mix of online study with workplace training, providing centralized oversight of onboarding progress. Claned improved visibility into employee learning progress and supported consistent park level orientation as part of HopLop’s HR onboarding processes.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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HopLop AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | GetJenny JennyBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, HopLop implemented GetJenny JennyBot on its website. HopLop deployed GetJenny JennyBot as a customer facing conversational layer, leveraging Chatbots and Conversational AI to support guest inquiries and self service interactions on the HopLop website.
The implementation centered on standard conversational modules including intent recognition, FAQ automation, scripted conversation flows, fallback handling, and a web chat widget embedded in site pages. GetJenny JennyBot was configured to surface operational information relevant to leisure and hospitality use cases, such as venue hours, ticketing questions, on site amenities, and pre visit guidance, with scripted handoff paths for sessions requiring human attention.
Operational coverage is website focused, serving HopLop digital channels and guest services across its Finland locations. Integrations with backend systems are not specified in the source, therefore the deployment is described as a front end conversational interface that supports guest facing service workflows and escalation to human agents when needed.
Governance is centered on conversational content and intent maintenance, with updates managed through the vendor supplied management interface and operational ownership aligned to HopLop digital channels and guest operations. The narrative documents HopLop GetJenny JennyBot Chatbots and Conversational AI supporting customer service and guest engagement on the company website.
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HopLop Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, HopLop implemented Microsoft 365 as its Collaboration platform. The deployment is visible on HopLop's public website and serves the Finland based leisure and hospitality operator with approximately 150 employees. HopLop Microsoft 365 Collaboration is positioned to provide core productivity and team communication capabilities across the organization.
HopLop's Microsoft 365 deployment centralizes typical Collaboration modules including Exchange Online for email, SharePoint for intranet and document libraries, OneDrive for file sync and Microsoft Teams for chat and meetings, along with Office desktop and web applications. These functional components address document collaboration, meeting and chat workflows, and content authoring across corporate teams.
The Microsoft 365 footprint supports corporate departments and operational functions such as guest services, marketing, operations and back office work, providing a unified platform for cross functional communication and file sharing. The presence of Microsoft 365 artifacts on the public site indicates integration of Microsoft managed services with HopLop's external web presence.
Governance and operational controls are aligned with standard Microsoft 365 practices, with identity and access managed through Azure Active Directory for centralized user provisioning and single sign on, and with expected Collaboration governance such as retention policies, sharing controls and device management applied to hospitality workflows. The narrative centers on HopLop Microsoft 365 Collaboration as the primary platform for internal communication and document management.
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HopLop CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2022 | 2022 |
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HopLop PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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HopLop IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at HopLop
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by HopLop Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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