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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Hotel Hohe Wacht Tech Stack and Enterprise Applications

Hotel Hohe Wacht AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Hotel Hohe Wacht deployed LiveChat on its public website. LiveChat was configured to provide Chatbots and Conversational AI capabilities to handle online guest communications and reservation inquiries. The implementation centered on the LiveChat web chat widget, agent console and automated messaging workflows, including proactive greeting messages and canned responses to common guest questions. Configuration emphasized session routing to on-shift staff and conversational automation to triage requests before agent handoff, reflecting standard Chatbots and Conversational AI functional patterns for hospitality use. Operational scope covered front desk, reservations and guest services teams who manage incoming website chats through the LiveChat interface, with internal workflows established for escalation and follow-up. Deployment was limited to the hotel website and governance focused on operator training and a scripted response library to ensure consistent guest communications.
Chatbots and Conversational AI AI-Powered Application 2018 2018
Hotel Hohe Wacht Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Hotel Hohe Wacht implemented Microsoft 365 to support core Collaboration requirements for hotel operations and administrative functions. The Microsoft 365 deployment is surfaced on the hotel's website and operates as a cloud-hosted tenant that centralizes email, calendaring and document collaboration for roughly 50 staff across operations and management. Implementation scope targeted front desk operations, back office administration, housekeeping coordination and executive management workflows. Configured functional modules include Exchange Online for centralized email and calendaring, Microsoft Teams for real-time communication and shift coordination, SharePoint for shared document libraries, OneDrive for individual file storage and the Office productivity suite for day to day administration. Governance focused on user provisioning, mailbox configuration and permission controls aligned to departmental roles, with a phased rollout approach timed around operational schedules to minimize service disruption.
Hotel Hohe Wacht Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contao Legacy Contao Web Content Management Content Management n/a 2020 2020
In 2020, Hotel Hohe Wacht implemented Contao as its Web Content Management platform for the public website. Contao is used to deliver the hotel site and is identifiable in the site source, establishing Contao as the primary application for web content delivery for the property. The deployment focuses on content authoring, template driven rendering, media library management, and SEO configuration, with role based editorial accounts assigned to marketing and operations staff. Governance was organized around editorial workflows and publishing permissions to control public content updates, and the Hotel Hohe Wacht Contao Web Content Management implementation supports marketing and guest facing content management as the main business functions.
Hotel Hohe Wacht CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
Hotel Hohe Wacht IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Hotel Hohe Wacht

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hotel Hohe Wacht Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hotel Hohe Wacht IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hotel Hohe Wacht digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hotel Hohe Wacht Technographics
Hotel Hohe Wacht is a Leisure and Hospitality organization based in Germany, with around 50 employees and annual revenues of $5.0 million.
Hotel Hohe Wacht operates a diverse technology stack with applications such as LiveChat, Microsoft 365 and Contao, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Hotel Hohe Wacht has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Microsoft and Contao.
Hotel Hohe Wacht recently adopted applications including LiveChat in 2020, Contao in 2020 and Microsoft 365 in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hotel Hohe Wacht’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hotel Hohe Wacht’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hotel Hohe Wacht technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.