Hohwacht, 24321,
Germany
Hotel Hohe Wacht Technographics
Hotel Hohe Wacht Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel Hohe Wacht and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Hotel Hohe Wacht employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel Hohe Wacht has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2019, Contao for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel Hohe Wacht is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , LiveRate , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel Hohe Wacht revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel Hohe Wacht intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hotel Hohe Wacht Tech Stack and Enterprise Applications
Hotel Hohe Wacht AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Hotel Hohe Wacht deployed LiveChat on its public website. LiveChat was configured to provide Chatbots and Conversational AI capabilities to handle online guest communications and reservation inquiries.
The implementation centered on the LiveChat web chat widget, agent console and automated messaging workflows, including proactive greeting messages and canned responses to common guest questions. Configuration emphasized session routing to on-shift staff and conversational automation to triage requests before agent handoff, reflecting standard Chatbots and Conversational AI functional patterns for hospitality use.
Operational scope covered front desk, reservations and guest services teams who manage incoming website chats through the LiveChat interface, with internal workflows established for escalation and follow-up. Deployment was limited to the hotel website and governance focused on operator training and a scripted response library to ensure consistent guest communications.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Hotel Hohe Wacht Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Hotel Hohe Wacht implemented Microsoft 365 to support core Collaboration requirements for hotel operations and administrative functions. The Microsoft 365 deployment is surfaced on the hotel's website and operates as a cloud-hosted tenant that centralizes email, calendaring and document collaboration for roughly 50 staff across operations and management. Implementation scope targeted front desk operations, back office administration, housekeeping coordination and executive management workflows. Configured functional modules include Exchange Online for centralized email and calendaring, Microsoft Teams for real-time communication and shift coordination, SharePoint for shared document libraries, OneDrive for individual file storage and the Office productivity suite for day to day administration. Governance focused on user provisioning, mailbox configuration and permission controls aligned to departmental roles, with a phased rollout approach timed around operational schedules to minimize service disruption.
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Hotel Hohe Wacht Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contao | Legacy | Contao | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Hotel Hohe Wacht implemented Contao as its Web Content Management platform for the public website. Contao is used to deliver the hotel site and is identifiable in the site source, establishing Contao as the primary application for web content delivery for the property.
The deployment focuses on content authoring, template driven rendering, media library management, and SEO configuration, with role based editorial accounts assigned to marketing and operations staff. Governance was organized around editorial workflows and publishing permissions to control public content updates, and the Hotel Hohe Wacht Contao Web Content Management implementation supports marketing and guest facing content management as the main business functions.
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Hotel Hohe Wacht CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2016 | 2016 |
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Hotel Hohe Wacht IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hotel Hohe Wacht
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hotel Hohe Wacht Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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