New York, 10018, NY,
United States
Hotel Insider Technographics
Hotel Insider Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel Insider and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Hotel Insider employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel Insider has purchased the following applications: Stripe Payments for Payment Processing in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Oracle NetSuite CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel Insider is running and its propensity to invest more and deepen its relationship with Stripe , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel Insider revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel Insider intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hotel Insider Tech Stack and Enterprise Applications
Hotel Insider ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Hotel Insider implemented Stripe Payments as its Payment Processing solution to handle online transactions on the company website. The implementation embedded Stripe Payments into the public booking and checkout flows to centralize card acceptance and digital payment handling for reservations and ancillary product sales. The deployment emphasized web-native integration, using tokenization and hosted payment fields to limit direct handling of card data by the application stack.
Operational coverage focused on the consumer-facing e-commerce front end, with finance and digital operations teams owning settlement, refund, and dispute workflows. Configuration applied standard payment processing controls for card acceptance, authorization, capture, and refunds, and integrated those workflows into existing reconciliation and reporting processes. Stripe Payments is the implemented application name and serves as Hotel Insider Payment Processing for the company’s payments and checkout business function.
|
Hotel Insider Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Hotel Insider implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The cloud hosted Google Workspace (Formerly Google G-Suite) deployment provides core Collaboration capabilities including Gmail, Calendar, Drive, Docs, Sheets, Slides, and the Admin console, enabling centralized account provisioning and web based document collaboration for a small enterprise environment.
The implementation is configured at the corporate domain level and is used on their website, supporting company wide collaboration across operations, marketing, and customer service. Governance is managed through the Google Workspace Admin console with standard controls for user provisioning, group management, mobile access, and identity verification, and the configuration emphasizes shared drives and real time document workflows common to Collaboration class applications.
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Hotel Insider CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, Hotel Insider implemented Oracle NetSuite CRM. The Oracle NetSuite CRM deployment centralized contact and lead management and introduced standard CRM modules such as contact management, opportunity pipeline, activity tracking, and case management to support sales and customer service functions.
The implementation leveraged Oracle NetSuite CRM's cloud-hosted SaaS architecture configured for a small, 20-employee consumer packaged goods firm, with role based access controls and simplified sales process workflows to match a compact operational footprint. Rollout covered sales and customer service teams and included configuration of user roles, data fields, and activity tracking to enforce data ownership and basic governance. Hotel Insider used Oracle NetSuite CRM and CRM functional terminology to unify customer records and standardize interaction workflows across the organization.
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Hotel Insider IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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|
|
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Content Delivery Network | IaaS |
|
2015 | 2015 |
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Digital Workspace | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hotel Insider
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Co-Founder and SVP, Marketing | CXO | Marketing | ||||
| Co-Founder and CMO | CXO | Finance | ||||
| Co-Founder and CTO | CXO | Finance |
Apps Being Evaluated by Hotel Insider Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||