Stockholm, 114 34,
Sweden
Hotel & Restaurant Riche Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hotel & Restaurant Riche and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Hotel & Restaurant Riche employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hotel & Restaurant Riche has purchased the following applications: WaiterAid for Reservation and Booking Management in 2022, Microsoft 365 for Collaboration in 2019, Rule for Marketing Automation in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hotel & Restaurant Riche is running and its propensity to invest more and deepen its relationship with FoodFriends , Microsoft , Rule Communication or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hotel & Restaurant Riche revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hotel & Restaurant Riche intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FoodFriends | Legacy | WaiterAid | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Hotel & Restaurant Riche implemented WaiterAid from FoodFriends. The deployment placed WaiterAid as a web‑embedded customer booking layer on the Riche website, serving as the primary Reservation and Booking Management application for online reservations, with a customer-facing booking widget and an operator-facing management console.
Implementation focused on front of house reservation workflows and table inventory control, aligning WaiterAid configuration to restaurant capacity rules, shift-based user roles, booking windows and confirmation templates. Functional coverage included the booking widget, reservation calendar, waitlist handling and guest profile management consistent with Reservation and Booking Management capabilities, and the rollout targeted operational use by the reservations team and host stand at the Riche site, with vendor components embedded on the public website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rule Communication | Legacy | Rule | Marketing Automation | CRM | n/a | 2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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