Boston, 2110, MA,
United States
Houghton Mifflin Harcourt Technographics
Houghton Mifflin Harcourt Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Houghton Mifflin Harcourt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Houghton Mifflin Harcourt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Houghton Mifflin Harcourt has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, SAP SuccessFactors Compensation for Compensation Management in 2014, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Houghton Mifflin Harcourt is running and its propensity to invest more and deepen its relationship with SAP , Oracle , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Houghton Mifflin Harcourt revenues, which have grown to $1.03 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Houghton Mifflin Harcourt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Houghton Mifflin Harcourt Tech Stack and Enterprise Applications
Houghton Mifflin Harcourt ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2013 | 2018 |
In 2013, Houghton Mifflin Harcourt implemented SAP ERP ECC 6.0 to centralize finance and accounting processes under the ERP Financial category. The deployment targeted corporate finance and shared services, and the program was structured to standardize record to report workflows across multiple business units.
The SAP ERP ECC 6.0 implementation emphasized core financial modules consistent with ERP Financial capabilities, including General Ledger configuration, Accounts Payable, Accounts Receivable, Asset Accounting, and Controlling functions for cost center and profit center accounting. Configuration work focused on chart of accounts rationalization, master data stabilization for vendors and customers, and automation of period close routines to support month end and statutory reporting requirements.
Operational coverage extended across corporate finance teams and business unit accounting groups, with the solution instrumented to enforce common financial controls and transactional posting rules. Interfaces and data exchange patterns were defined to support cross-unit transactional consistency and centralized financial reporting, while preserving unit-level operational workflows where required.
Governance for the rollout assigned business subject matter expert ownership to ensure feature adoption, with an emphasis on learning and applying multiple new system features to business processes that spanned several business units. The implementation narrative centers on SAP ERP ECC 6.0 delivering ERP Financial functionality, with SME-driven change management and process alignment to operationalize the new finance platform.
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ERP Financial | ERP |
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2016 | 2017 |
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Expense Management | ERP |
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2012 | 2012 |
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Houghton Mifflin Harcourt HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2014 | 2014 |
In 2014, Houghton Mifflin Harcourt implemented SAP SuccessFactors Compensation as part of a broader SAP SuccessFactors HCM deployment. The rollout included Employee Central, Recruiting/Onboarding, Compensation, Performance Management and Benefits, with Benefits integrated through BenefitFocus, establishing a unified Compensation Management capability within the company HCM footprint.
The SAP SuccessFactors Compensation implementation encompassed requirements gathering, extensive data clean up, configuration and testing, and the importing of employee and pay data from the previous HCM. Configuration work aligned with standard compensation planning workflows, including compensation cycles, pay component modeling, budgeting and multi-step approval workflows to support merit and bonus planning across HR and total rewards functions.
Integrations included direct connectivity to BenefitFocus for benefits administration and additional third party vendor integrations to synchronize payroll adjacent data and vendor-managed benefits feeds, alongside batch imports from the prior HCM for historical records. Project governance emphasized structured testing, data validation and change management during configuration and cutover, and the implementation supported HR, talent management and compensation planning business functions through centralized pay data and governed approval processes.
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Core HR | HCM |
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2014 | 2018 |
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Core HR | HCM |
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2014 | 2014 |
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Core HR | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2013 | 2013 |
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Onboarding | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Talent Management | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Houghton Mifflin Harcourt ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Houghton Mifflin Harcourt implemented Salesforce Field Service (ex ClickSoftware) to rationalize service operations within its Services Operations organization, deploying the application as a Field Service Management platform across departmental service workflows. The initial deployment focused on platform configuration and targeted development to support the full Services Operations lifecycle, with emphasis on reporting, materials ordering, and automated communication flows.
The implementation included development of a suite of custom reports to support the entire Services Operations department, and the restructure and implementation of an automated materials ordering flow. Salesforce Field Service (ex ClickSoftware) was configured to support automated flow emails and notification processes, and configuration work aligned with standard Field Service Management capabilities such as work order orchestration and parts or materials management workflows.
Data migration validation and QA testing were completed as part of the go live process, ensuring migrated service records and transactional data met acceptance criteria. Development, deployment and maintenance of an internal departmental SharePoint site was part of the initiative, providing a central documentation and operational portal that interfaced with the team responsible for data validation and ongoing process support.
Governance activities included creation of user documentation, development of internal standard operating procedures, and structured user training for Services Operations personnel. The rollout included ongoing internal customer support and QA processes to sustain adoption and maintain operational consistency across the department.
Post deployment activities focused on ongoing internal support and maintenance of both the Salesforce Field Service (ex ClickSoftware) configuration and the departmental SharePoint site, coupled with continued refinement of SOPs and user documentation to codify workflow ownership and sustainment practices.
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Lease Management | ERP Services and Operations |
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2015 | 2015 |
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Houghton Mifflin Harcourt AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2018 | 2018 |
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Houghton Mifflin Harcourt Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Data Warehouse | Analytics and BI |
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2025 | 2025 |
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Houghton Mifflin Harcourt Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Event Management | Collaboration |
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2016 | 2016 |
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Houghton Mifflin Harcourt Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Houghton Mifflin Harcourt eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Information Management | eCommerce |
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2016 | 2016 |
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Houghton Mifflin Harcourt CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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Houghton Mifflin Harcourt ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Houghton Mifflin Harcourt TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Houghton Mifflin Harcourt PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Replication | PaaS |
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2020 | 2021 |
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Master Data Management | PaaS |
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2020 | 2021 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Houghton Mifflin Harcourt IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Data Streaming | IaaS |
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2019 | 2019 |
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Houghton Mifflin Harcourt CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Houghton Mifflin Harcourt
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Houghton Mifflin Harcourt Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||