Hozelock
Midpoint Park,
Birmingham, B76 1AB,
United Kingdom
Birmingham, B76 1AB,
United Kingdom
44 12 1313-4242
Manufacturing
Hozelock Technographics
Hozelock Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hozelock and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Hozelock employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hozelock has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2017, Zendesk Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hozelock is running and its propensity to invest more and deepen its relationship with SAP , Elavon , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hozelock revenues, which have grown to $151.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hozelock intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hozelock Tech Stack and Enterprise Applications
Hozelock ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Hozelock migrated from SAP ERP ECC 6.0 to SAP S/4 HANA for ERP Financial, initiating an implementation focused on manufacturing data consolidation and finance reporting. The project scope included mapping and loading manufacturing MFG data into a SQL database, metadata modeling in SAP Designer, and conversion processes executed in SAP Cockpit using staging tables to prepare transactional and master data for the SAP S/4 HANA environment.
The implementation delivered a multi-tier ETL fabric, with SAP S4/HANA Data Services orchestrating core extracts and transformations, complemented by SQL DTS packages and SSIS developments for batch and nearline loads. Metadata mapping in SAP Designer and the use of staging tables in SAP Cockpit were central to preserving data lineage and enabling repeatable conversion routines, while report development work leveraged SAP BW, Cognos Power Play, Cognos Transformer, and SSRS to rebuild operational and financial reporting layers on top of the new S/4 data model.
Integrations were explicit and operational, linking SAP S/4 HANA to the SQL database for manufacturing data persistence, and connecting reporting stacks to SAP BW and Cognos for analytic consumption. The implementation covered ERP Financial and manufacturing operations integration points and maintained support interoperability with MFG and Microsoft Dynamics AX components where ERP support was required, aligning transactional flows between production data sources and finance posting processes.
Governance and runbook activities emphasized ETL ownership and end user continuity, with Level 1 and Level 2 support and training provisioned for end users and support teams. Ongoing responsibilities included SAP S4/HANA Data Services maintenance, SQL and SSIS package lifecycle management, and ERP support for SAP S/4 HANA, MFG, and AX, with metadata-driven conversion and staging table patterns codified to standardize future data loads and supportability.
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Payment Processing | ERP |
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2020 | 2020 |
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Hozelock HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2017 | 2017 |
In 2017, Hozelock implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The deployment delivered real time workforce management capabilities focused on time and attendance, and Hozelock integrated UKG Workforce Central with its payroll and ERP solutions to provide organization wide visibility into labor data across HR and operations. The configuration emphasized automated time capture, roster controls, and operational reporting to support manufacturing and administrative functions. Time and attendance was up and running within four months, with immediate benefits in efficiency and real time data visibility across the organisation. Integration with payroll and ERP established a single data flow from time collection to payroll reconciliation, and governance was applied to align timekeeping processes with payroll and centralized workforce data for HR and operations.
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Hozelock AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Hozelock implemented Zendesk Chat. The Zendesk Chat deployment was embedded as a web chat widget on Hozelock's public website, providing an on-site conversational interface for customer inquiries and support. The implementation sits in the Chatbots and Conversational AI category and leverages standard conversational capabilities such as live chat routing, session transcripts, and agent-facing conversational workflows typical of the application type.
Operational scope focused on site-level customer touchpoints, with day to day ownership aligned to customer service and e-commerce support functions. Governance emphasized chat workflow configuration, availability scheduling, and transcript handling as part of agent processes, and the rollout was executed directly on the corporate website without reference to external implementation partners.
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Hozelock Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Hozelock Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Hozelock eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Hozelock CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Hozelock PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Hozelock IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hozelock CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hozelock
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Director | Director | HR | |
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Operations Director | Director | Finance | |
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Financial Director | Director | Finance | |
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HR Manager | Manager | HR | |
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Computer Systems Engineer | Manager | IT | |
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UK & International Marketing Manager | Manager | Marketing | |
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Head Of Marketing | Director | Marketing | |
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Marketing Executive | CXO | Marketing | |
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National Field Sales Manager | Manager | Sales | |
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System Director | Director | IT | |
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Apps Being Evaluated by Hozelock Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hozelock IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hozelock digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Hozelock Technographics
Hozelock is a Manufacturing organization based in United Kingdom,
with around 400 employees and annual revenues of $151.0 million.
Hozelock operates a diverse technology stack with applications such as
SAP S/4 HANA, UKG Workforce Central (ex Kronos Workforce Central) and Zendesk Chat,
covering areas like ERP Financial, Workforce Management and Chatbots and Conversational AI.
Hozelock has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Zendesk.
Hozelock recently adopted applications including
Zendesk Chat in 2021, WooCommerce in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hozelock’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hozelock’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hozelock technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.