New Braunfels, 78130, TX,
United States
Hubbard/Downing, Inc. Technographics
Hubbard/Downing, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hubbard/Downing, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Hubbard/Downing, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hubbard/Downing, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, LexisNexis ThreatMetrix for eCommerce Fraud Protection in 2023, Alchemer Survey for Customer Experience in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hubbard/Downing, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , RELX Group , Alchemer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hubbard/Downing, Inc. revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hubbard/Downing, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hubbard/Downing, Inc. Tech Stack and Enterprise Applications
Hubbard/Downing, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Hubbard/Downing, Inc. implemented Oracle NetSuite ERP to centralize accounting and finance activity under the ERP Financial category. Hubbard/Downing, Inc. implemented Oracle NetSuite ERP for ERP Financial functions in accounting and finance, aligning the application to the companys core business function of financial management and billing. The implementation targeted the firmwide finance and administrative user base for a small professional services firm, using configuration choices scaled to a 20 person organization.
The deployment used Oracle NetSuite ERP as a cloud-hosted SaaS platform configured for general ledger, accounts payable, accounts receivable, billing, cash management, and financial reporting, with automation of journal processing and invoice workflows. Configuration work emphasized chart of accounts structure, transaction-level audit trails, role-based access controls, and period close workflows to support accounting governance and ongoing financial operations. Operational coverage focused on finance and back-office administration, with process standardization for invoicing, collections, and month-end close consistent with ERP Financial best practices.
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Hubbard/Downing, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RELX Group | Legacy | LexisNexis ThreatMetrix | eCommerce Fraud Protection | eCommerce | n/a | 2023 | 2023 |
In 2023, Hubbard/Downing, Inc. deployed LexisNexis ThreatMetrix on its corporate website to support online transaction and access risk assessment. LexisNexis ThreatMetrix is being used as an eCommerce Fraud Protection solution to instrument session signals and evaluate transactional fraud risk for the company website.
The implementation centers on device and session signal capture, behavioral analytics, and vendor risk scoring typical of eCommerce Fraud Protection platforms. LexisNexis ThreatMetrix was configured to collect browser and device signals through an embedded client side JavaScript tag, map session attributes to a cloud risk score, and surface risk decisions for on page workflows. Policy controls and threshold settings were established to translate risk scores into action, for example to flag or escalate high risk sessions.
Operational coverage targets website e commerce transactions and login flows, with monitoring and rule adjustments managed by the company IT or operations function. The architecture relies on client side signal collection paired with cloud hosted risk evaluation and server side validation calls at transaction time, enabling real time decisioning for checkout and account access. Governance focuses on tuning detection rules, handling flagged events, and maintaining the integration between the website and LexisNexis ThreatMetrix.
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Hubbard/Downing, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alchemer | Legacy | Alchemer Survey | Customer Experience | CRM | n/a | 2012 | 2012 |
In 2012, Hubbard/Downing, Inc. deployed Alchemer Survey as a Customer Experience application embedded on its public website. The Alchemer Survey implementation provides survey authoring, web-embedded forms, conditional logic and response capture to support structured client feedback collection and ongoing engagement instrumentation. The deployment is administered by internal staff and configured for web distribution, in-product dashboards and standard data export from the Alchemer Survey product.
The Alchemer Survey Customer Experience application is used across client-facing functions, notably marketing and service, to instrument post-engagement surveys and capture client satisfaction signals. Governance is maintained by a small internal team who control survey templates, user access and built-in notification workflows for response handling. The implementation is proportionate to a 20 employee professional services firm and focuses on centralized survey configuration and web-based response management.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Hubbard/Downing, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Hubbard/Downing, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Hubbard/Downing, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hubbard/Downing, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP and Chief Operating Officer | CXO | Operations | ||||
| CFO | CXO | Finance | ||||
| Director Procurement, Inventory/Purchasing | Director | Procurement |
Apps Being Evaluated by Hubbard/Downing, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||