Humana
Humana Building 500 West Main Street,
Louisville, 40202, KY,
United States
Louisville, 40202, KY,
United States
1 502-580-1000
Insurance
Humana Technographics
Humana Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Humana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 95500 Humana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Humana has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Workday Absence Management for Absence and Leave Management in 2018, Adobe WorkFront for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Humana is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Humana revenues, which have grown to $83.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Humana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Humana Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020, Humana implemented Oracle Cloud ERP as an ERP Financial solution to modernize back-office systems and support evolving business needs. The deployment included Oracle Fusion Cloud ERP alongside Oracle Enterprise Performance Management, reflecting a combined ERP and EPM approach for transactional finance and enterprise planning.
The implementation centered on core ERP Financial capabilities, with configuration of general ledger, accounts payable, accounts receivable, procurement, and period close automation, while Oracle EPM provided budgeting, forecasting, and consolidated financial reporting. Workflows were adapted to emphasize a standardized chart of accounts and automated close processes to improve financial control and planning cadence.
Humana’s Oracle Cloud ERP ran on Oracle Cloud infrastructure and was integrated directly with Oracle Enterprise Performance Management to align transactional data with planning and reporting workflows. Operational scope focused on enterprise finance and back-office functions, executed through a phased rollout to centralize financial processes and establish cross-team governance for finance operations.
The stated objective for the 2020 deployment was modernization of Humana’s back-office and consolidation of financial planning on Oracle Cloud ERP and EPM, positioning the finance organization to standardize processes and unify transactional and planning systems on a single cloud platform.
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2019 |
In 2018, Humana implemented Workday Absence Management as part of its Workday go-live in June, 2018. The deployment was provisioned on the Workday cloud and encompassed ownership of both benefits and absence modules, including configuration of core absence workflows, leave types, eligibility rules, and accrual logic consistent with Absence and Leave Management functionality. Workday Absence Management was applied to support HR and benefits administration, leave case management, and employee time-off lifecycle processes across the organization.
Implementation governance was led by Humana with daily collaboration between business stakeholders and implementation partners at Deloitte to coordinate testing, validation, and cutover activities. Integration and operational alignment work focused on interfacing absence and benefits master data with existing HR and payroll interfaces, while configuration governance established joint ownership of configuration items, test scripts, and acceptance criteria during the June 2018 go-live window.
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2018 | 2019 |
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Candidate Relationship Management | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2018 | 2019 |
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Core HR | HCM |
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2018 | 2019 |
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Employee Experience | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2021 | 2021 |
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Employee Self Service | HCM |
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2007 | 2008 |
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HR Service Delivery | HCM |
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2018 | 2019 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2022 | 2022 |
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Onboarding | HCM |
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2018 | 2019 |
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Payroll | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2018 | 2019 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2018 | 2019 |
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Workforce Management | HCM |
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2010 | 2012 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2010 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Humana implemented Adobe WorkFront to centralize project management as its Business Process Management application. Adobe WorkFront was configured to manage project intake, task-level workflows, approvals, and resource assignment for the Wellness Marketing team, and the implementation transitioned all project management to WorkFront to make a more efficient workflow. The deployment emphasized workflow orchestration, standardized request intake, and built-in status reporting aligned with marketing campaign operations.
Humana paired WorkFront with a centralized Data Mart and Tableau reporting to lead all analytics initiatives for the Wellness Marketing team, and a team of analytics consultants managed targeted campaign reporting using Tableau. The WorkFront deployment supported governance by standardizing project intake, approval gates, and handoffs between marketing operations and analytics, while the Data Mart consolidated campaign and project metadata as a single reporting source. Operational scope focused on the Wellness Marketing function, affecting marketing planning, campaign execution, and analytics workflows.
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Business Process Management | ERP Services and Operations |
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2018 | 2018 |
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Business Process Management | ERP Services and Operations |
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2023 | 2023 |
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Core Admin Processing System | ERP Services and Operations |
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2020 | 2020 |
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Core Admin Processing System | ERP Services and Operations |
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2019 | 2019 |
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Core Admin Processing System | ERP Services and Operations |
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2015 | 2015 |
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Core Admin Processing System | ERP Services and Operations |
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2020 | 2020 |
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Core Admin Processing System | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2015 |
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Enterprise Asset Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2017 | 2017 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AI Model Deployment and Monitoring | AI Development |
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2021 | 2021 |
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AI Model Deployment and Monitoring | AI Development |
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2021 | 2021 |
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MLOps Platforms | AI Development |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2017 | 2017 |
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Order Management | SCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2016 | 2016 |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2013 | 2013 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Interactive Voice Response (IVR) | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2017 | 2017 |
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Procurement | Procurement |
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2020 | 2020 |
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Sourcing | Procurement |
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2017 | 2017 |
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Sourcing | Procurement |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Incentive Compensation Management | SPM |
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2012 | 2012 |
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Incentive Compensation Management | SPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payment Integrity | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2020 | 2021 |
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Electronic Data Interchange (EDI) | PaaS |
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2023 | 2023 |
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Extract, Transform, and Load (ETL) | PaaS |
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2018 | 2018 |
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Extract, Transform, and Load (ETL), iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2015 | 2016 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Data Streaming | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2017 | 2017 |
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Database Management, Open-Source Database | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2013 | 2013 |
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Network Management and Monitoring | IaaS |
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2020 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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Threat Modeling | CyberSecurity |
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2023 | 2023 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Retirement Recordkeeping | Professional Services |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Humana
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Humana Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Humana IT executives and key decision makers. This section highlights Humana's latest recorded technology evaluations, including Genesys Cloud CX for Call Center on 2025-01-14 and symplr Workforce (ex API Healthcare) for Workforce Management on 2024-08-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Humana digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Humana Technographics
Humana is a Insurance organization based in United States,
with around 95500 employees and annual revenues of $83.06 billion.
Humana operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and Adobe WorkFront,
covering areas like ERP Financial, Absence and Leave Management and Business Process Management.
Humana has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Adobe Systems.
Humana recently adopted applications including
Charles Schwab Retirement Recordkeeping in 2024, AppWorx Workload Automation in 2023 and Movate Data Sentinel in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Humana’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Humana’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Humana technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.