Sydney, 2011, NSW,
Australia
Hungry Jacks Technographics
Hungry Jacks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hungry Jacks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 Hungry Jacks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hungry Jacks has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Workday Absence Management for Absence and Leave Management in 2025, Adyen POS for Point Of Sale in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hungry Jacks is running and its propensity to invest more and deepen its relationship with Oracle , Workday , FranConnect or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hungry Jacks revenues, which have grown to $1.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hungry Jacks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hungry Jacks Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2023 |
In 2022, Hungry Jack's implemented Oracle Cloud ERP. The Oracle Cloud ERP implementation is classified as ERP Financial and was delivered as part of a broader Oracle Cloud suite that included Oracle Cloud SCM, Oracle Soar, and Oracle Cloud EPM.
The deployment focused on core financial modules typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable, period close orchestration, and financial reporting and controls. Oracle Cloud EPM was used to align planning and consolidation workflows with the Oracle Cloud ERP general ledger, while Oracle Cloud SCM provided supply chain and procurement touchpoints for transactional integration.
Integrations were centered on end-to-end financial and operational flows between Oracle Cloud ERP, Oracle Cloud SCM, and Oracle Cloud EPM, with Oracle Soar used to accelerate cloud adoption and standardize configuration templates. The implementation covered enterprise finance, procurement and supply chain processes across Hungry Jack's Australian operations, and governance emphasis was placed on consolidating chart of accounts and standardizing month end procedures. Documented outcomes included an increase in speed to market driven by the consolidated cloud financial and operational platform.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2025 | 2026 |
In 2025 Hungry Jack's implemented Workday Absence Management as part of a phased Workday deployment, positioning the application within the Absence and Leave Management category. Phase 1 of the deployment went LIVE in April 2025 and was delivered through a configured Hungry Jack's Workday instance that included core HCM components alongside absence and compensation capabilities.
Workday Absence Management was configured to support standard absence and leave management functionality, including leave entitlement rules, absence balance calculation, time off request and approval workflows, and absence reporting. The Phase 1 scope explicitly included HCM, Recruiting, Absence and Compensation, with configuration activities led by internal HRIS SMEs to align absence policies and approval chains with company leave governance.
Operational coverage centered on Hungry Jack's HR and recruiting operations in Australia, and the implementation was staged to extend functionality over subsequent phases. Phase 2 is scheduled for July 2025 to onboard Talent, Performance and Advanced Compensation modules, and Phase 3 is scheduled for early 2026 to roll out Learning, creating a multi phase HR application footprint across talent management and learning functions.
Governance and rollout responsibility was assigned to an internal Workday HRIS Specialist acting as Functional SME and Workday Business Owner, who also led change management, training, reporting and production preparedness activities. The governance model emphasized a single Workday instance configuration approach, centralized business ownership for absence policies, and staged release windows aligned to the three phase schedule.
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2025 | 2025 |
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Compensation Management | HCM |
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2025 | 2026 |
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Core HR | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2025 | 2026 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Employee Engagement | HCM |
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2022 | 2022 |
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Employee Self Service | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2026 | 2027 |
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Payroll | HCM |
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2003 | 2003 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2026 | 2027 |
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Performance and Goal Management | HCM |
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2025 | 2026 |
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Recruiting, Applicant Tracking System | HCM |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen POS | Point Of Sale | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Hungry Jack's implemented Adyen POS in the Point of Sale category to modernize its point-of-sale terminal fleet and to unify in-store and ecommerce payment channels. The initiative targeted improved terminal reliability and a unified commerce posture that supported online ordering, delivery, and drive-through operations while dining rooms were closed during the COVID-19 pandemic.
The Adyen POS deployment concentrated on standardizing the payment terminal fleet and consolidating omnichannel payment processing, using Adyen POS to deliver consistent authorization and settlement workflows across physical and digital channels. Implementation activities included configuring terminal behavior for peak service times and drive-through lanes, and aligning payment acceptance logic for in-store and ecommerce checkout flows.
Integration work tied Adyen POS to Hungry Jack's online and delivery channels to present a single payment platform across storefront, ecommerce, delivery, and drive-through. Operational coverage was focused on Hungry Jack's Australia-based quick-service restaurant operations, with CIO Bruce Nolte cited as prioritizing payment reliability and preferred payment options across channels.
Reported outcomes from the project included cost savings, improved revenue capture, and enhanced customer experience by delivering faster, more reliable payments and enabling continued online, delivery, and drive-through commerce during pandemic-related dining room closures. The Adyen POS implementation centralized payment operations and established a unified commerce foundation for cross-channel payment consistency.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Social Media Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2022 | 2022 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Hungry Jacks
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hungry Jacks Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||