Jacksonville, 32210, FL,
United States
Hyde Park Medical Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hyde Park Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38 Hyde Park Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hyde Park Medical Center has purchased the following applications: CSI Harris Amazing Charts EHR for Electronic Health Record in 2020, October CMS for Web Content Management in 2018, New Relic APM for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hyde Park Medical Center is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , October CMS , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hyde Park Medical Center revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hyde Park Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Harris Amazing Charts EHR | Electronic Health Record | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Hyde Park Medical Center implemented CSI Harris Amazing Charts EHR. The small, 38-employee outpatient practice in the United States deployed the Electronic Health Record to support patient record retrieval and release of information workflows, primarily to respond to requests from former patients and attorneys.
The deployment relied on a SQL Server based data store and routine automated backups, with the practice using Amazing Charts principally as an archival and retrieval system rather than as a daily physician-facing clinical charting environment. Licensing at the time included a per-physician fee, and the account shifted into a non-pay status after the clinic’s sole physician died, a change that directly affected service entitlements and support access.
Operational incidents included repeated SQL Server failures and an aggressive backup cadence that ran multiple times per day, exhausting onsite storage and causing prolonged service interruptions. Vendor support interactions are documented, including an initial paid intervention at a rate of 450.00 dollars per hour to reinstall the application on a new workstation, and subsequent vendor IT interventions that were provided without charge when the failure was diagnosed as residing on the vendor side.
Governance and access controls for Hyde Park Medical Center’s CSI Harris Amazing Charts EHR therefore became a compound issue of licensing entitlement, backup configuration, and database stability, producing an operational state in which the practice could not reliably retrieve records. The implementation narrative highlights the coupling of licensing status to support access, the importance of backup cadence tuning for constrained storage environments, and the need for clear vendor support escalation pathways when SQL Server based Electronic Health Record deployments exhibit repeat failures.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| October CMS | Legacy | October CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Hyde Park Medical Center implemented October CMS on their public website. The deployment uses October CMS as their primary Web Content Management platform to author, organize, and publish patient-facing content and institutional information. Hyde Park Medical Center is a United States based medical practice with approximately 38 employees, and the website functions as the central digital presence for service and organizational information.
The October CMS implementation leverages core Web Content Management capabilities such as theme-based templating, modular plugins, page and partial management, a media library, and backend authoring workflows. The configuration aligns with a lightweight PHP architecture and file-based themes that support template updates and content-centric versioning workflows. Operational ownership appears concentrated in marketing and administrative staff for routine content updates, with governance implemented through role-based backend accounts and structured publishing workflows within October CMS.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019, Hyde Park Medical Center deployed New Relic APM to monitor performance and stability of its public website. New Relic APM is used as an Application Performance Management tool to instrument server side application transactions and front end behavior, providing visibility into request latency, error rates, and throughput at the website layer.
The implementation concentrated on application instrumentation and browser monitoring, with New Relic APM agents embedded in the web application and browser instrumentation enabled to capture user experience signals. Configuration included dashboards, transaction tracing, error analytics, and alerting workflows, supporting IT and site administrators responsible for patient facing digital access, while governance focused on operational monitoring processes and alert escalation maintained by internal IT staff.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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