Norcross, 30071, GA,
United States
Hyundai Construction Equipment Americas Technographics
Hyundai Construction Equipment Americas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hyundai Construction Equipment Americas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Hyundai Construction Equipment Americas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hyundai Construction Equipment Americas has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, Olark Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hyundai Construction Equipment Americas is running and its propensity to invest more and deepen its relationship with Oracle , Odoo , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hyundai Construction Equipment Americas revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hyundai Construction Equipment Americas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hyundai Construction Equipment Americas Tech Stack and Enterprise Applications
Hyundai Construction Equipment Americas ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Hyundai Construction Equipment Americas implemented Oracle NetSuite ERP as its core ERP Financial solution to consolidate accounting processes across its United States manufacturing and distribution operations. The implementation targeted the company finance organization and functions supporting order to cash, procure to pay, and inventory valuation for a 150 employee manufacturing business.
Configuration centered on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, inventory management, fixed asset accounting, and procurement workflows. The Oracle NetSuite ERP configuration used role based dashboards, transaction level audit trails, and configurable financial reporting to support month end close and statutory reporting.
Deployment followed a cloud native architecture typical of Oracle NetSuite ERP, provisioning multi user access via the vendor SaaS platform and centralizing the financial ledger rather than maintaining dispersed spreadsheets across sites. Operational coverage focused on the finance, purchasing, inventory control, and sales order functions within the United States organization.
Governance changes included a standardized chart of accounts, defined approval workflows for purchase and payment processing, and consolidated period close controls to enforce consistent accounting policy across the company. The implementation emphasized process standardization and system enforced controls to support auditability and operational consistency.
|
|
|
|
|
ERP Financial | ERP |
|
2020 | 2020 |
|
Hyundai Construction Equipment Americas AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Hyundai Construction Equipment Americas implemented Olark Live Chat on its public website. The deployment uses Olark Live Chat as a Chatbots and Conversational AI application to provide an embedded web chat channel for customer service and sales inquiry handling, linking Hyundai Construction Equipment Americas, Olark Live Chat, Chatbots and Conversational AI to frontline support workflows.
The implementation centers on the Olark live chat widget embedded across dealer and product pages, with operator accounts and an agent console configured to manage real time visitor interactions. Configuration emphasis includes canned responses and automated greetings to streamline initial engagement, transcript capture for follow up and case handoff, and administrative controls for message routing and staffing. Governance is organized through designated site administrators who manage operator permissions, chat availability windows and message templates to align the chat channel with existing customer support and sales processes.
|
Hyundai Construction Equipment Americas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012 Hyundai Construction Equipment Americas deployed Google Workspace (Formerly Google G-Suite) to establish a company-wide Collaboration platform across its United States operations. The deployment covers an organization of approximately 150 employees and is observable through references to Google Workspace assets on the company website.
The implementation of Google Workspace (Formerly Google G-Suite) centers on core Collaboration capabilities, including enterprise email through Gmail, calendaring, shared drive and file storage in Google Drive, and collaborative authoring with Google Docs and Sheets, complemented by Google Meet for synchronous meetings. Administration and provisioning are handled through the Google Workspace administrative console, providing centralized account management, domain control, and standard collaboration controls.
Operational coverage appears to span primary business functions such as corporate administration, sales and parts, service and field operations, where shared document workflows and calendaring are primary use cases. Governance is expressed through centralized domain-managed accounts, role-based administrative controls, and tenant-level sharing and retention policies typical of Google Workspace deployments, with public-facing links to Workspace-hosted resources visible on the company website.
|
Hyundai Construction Equipment Americas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Hyundai Construction Equipment Americas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Hyundai Construction Equipment Americas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP Operations | VP | Operations | ||||
| Regional Sales Manager | Manager | Sales | ||||
| Controller | Director | Finance |
Apps Being Evaluated by Hyundai Construction Equipment Americas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||