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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

I.D. ME Promotions Tech Stack and Enterprise Applications

I.D. ME Promotions ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2012 2012
In 2012, I.D. ME Promotions implemented Oracle NetSuite ERP, adopting a cloud-first ERP Financial solution. The Oracle NetSuite ERP deployment used the vendor's multitenant SaaS architecture to provision core financial management across the company, centralizing accounting, billing, and transaction recording for the 20 person communications firm. Configurations emphasized standard ERP Financial modules including general ledger, accounts receivable, accounts payable, billing, and financial reporting, with role based access controls and a unified chart of accounts to standardize transactional workflows. Operational scope focused on finance and accounting teams, accompanied by governance changes that codified approval workflows, system based controls, and clear process ownership inside Oracle NetSuite ERP to support ongoing financial operations and auditability.
I.D. ME Promotions AI-Powered Application
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Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, I.D. ME Promotions implemented Zendesk Chat to add a conversational layer on its website. I.D. ME Promotions, a communications firm with about 20 employees, deployed Zendesk Chat as its Chatbots and Conversational AI application to capture real-time customer inquiries and route web contacts to internal responders. The deployment centers on an embedded website chat widget configured for business hours, agent availability, and basic routing to customer service and sales contact groups. The Zendesk Chat implementation leverages standard chat capabilities including live messaging, automated greetings, canned responses, proactive triggers, and chat transcript capture. Administration is handled through the Zendesk Chat console with role based permissions, agent status management, canned message libraries, and configured escalation flows for handoff and follow up. The implementation is scoped to the public website channel and operated as a cloud hosted SaaS service, with governance practices focused on agent shift scheduling, message templates, and transcript retention for customer engagement and support workflows.
I.D. ME Promotions Collaboration
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Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, I.D. ME Promotions deployed Microsoft 365 as its Collaboration platform. The company of approximately 20 employees in the United States uses Microsoft 365 on their website and across internal communications and file sharing. Microsoft 365 serves as the primary Collaboration application for email, messaging, and document collaboration. The implementation centers on a cloud tenant model with tenant level administration, Azure Active Directory identity and access management, and standard Microsoft 365 services including Exchange Online for mail, Microsoft Teams for chat and meetings, SharePoint Online for team sites, and OneDrive for Business for user file storage. Configuration included user provisioning, mailbox and file permissions, and governance controls applied across the company to manage access and content. The setup aligns I.D. ME Promotions Microsoft 365 Collaboration with core communications and marketing functions, consolidating email, meeting, and document workflows under a single SaaS platform.
I.D. ME Promotions eCommerce
Vendor
Previous System
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Category
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VAR/SI
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Insight
eCommerce eCommerce 2017 2017
I.D. ME Promotions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
Marketing Automation CRM 2014 2014

IT Decision Makers and Key Stakeholders at I.D. ME Promotions

First Name Last Name Title Function Department Email Phone
Owner CXO Finance
Vice President Operations VP Operations
Sales Executive Manager Sales

Apps Being Evaluated by I.D. ME Promotions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from I.D. ME Promotions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the I.D. ME Promotions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD I.D. ME Promotions Technographics
I.D. ME Promotions is a Communications organization based in United States, with around 20 employees and annual revenues of $2.0 million.
I.D. ME Promotions operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zendesk Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
I.D. ME Promotions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zendesk and Microsoft.
I.D. ME Promotions recently adopted applications including Zendesk Chat in 2020, Microsoft 365 in 2020 and Zendesk Service in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of I.D. ME Promotions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates I.D. ME Promotions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete I.D. ME Promotions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.