Tarzana, 91356, CA,
United States
I.D. ME Promotions Technographics
I.D. ME Promotions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by I.D. ME Promotions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 I.D. ME Promotions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that I.D. ME Promotions has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Zendesk Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems I.D. ME Promotions is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing I.D. ME Promotions revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for I.D. ME Promotions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
I.D. ME Promotions Tech Stack and Enterprise Applications
I.D. ME Promotions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, I.D. ME Promotions implemented Oracle NetSuite ERP, adopting a cloud-first ERP Financial solution. The Oracle NetSuite ERP deployment used the vendor's multitenant SaaS architecture to provision core financial management across the company, centralizing accounting, billing, and transaction recording for the 20 person communications firm.
Configurations emphasized standard ERP Financial modules including general ledger, accounts receivable, accounts payable, billing, and financial reporting, with role based access controls and a unified chart of accounts to standardize transactional workflows. Operational scope focused on finance and accounting teams, accompanied by governance changes that codified approval workflows, system based controls, and clear process ownership inside Oracle NetSuite ERP to support ongoing financial operations and auditability.
|
I.D. ME Promotions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, I.D. ME Promotions implemented Zendesk Chat to add a conversational layer on its website. I.D. ME Promotions, a communications firm with about 20 employees, deployed Zendesk Chat as its Chatbots and Conversational AI application to capture real-time customer inquiries and route web contacts to internal responders. The deployment centers on an embedded website chat widget configured for business hours, agent availability, and basic routing to customer service and sales contact groups.
The Zendesk Chat implementation leverages standard chat capabilities including live messaging, automated greetings, canned responses, proactive triggers, and chat transcript capture. Administration is handled through the Zendesk Chat console with role based permissions, agent status management, canned message libraries, and configured escalation flows for handoff and follow up. The implementation is scoped to the public website channel and operated as a cloud hosted SaaS service, with governance practices focused on agent shift scheduling, message templates, and transcript retention for customer engagement and support workflows.
|
I.D. ME Promotions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, I.D. ME Promotions deployed Microsoft 365 as its Collaboration platform. The company of approximately 20 employees in the United States uses Microsoft 365 on their website and across internal communications and file sharing. Microsoft 365 serves as the primary Collaboration application for email, messaging, and document collaboration.
The implementation centers on a cloud tenant model with tenant level administration, Azure Active Directory identity and access management, and standard Microsoft 365 services including Exchange Online for mail, Microsoft Teams for chat and meetings, SharePoint Online for team sites, and OneDrive for Business for user file storage. Configuration included user provisioning, mailbox and file permissions, and governance controls applied across the company to manage access and content. The setup aligns I.D. ME Promotions Microsoft 365 Collaboration with core communications and marketing functions, consolidating email, meeting, and document workflows under a single SaaS platform.
|
I.D. ME Promotions eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
I.D. ME Promotions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at I.D. ME Promotions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Owner | CXO | Finance | ||||
| Vice President Operations | VP | Operations | ||||
| Sales Executive | Manager | Sales |
Apps Being Evaluated by I.D. ME Promotions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||