London, W1W 8DH,
United Kingdom
i-Nexus Technographics
i-Nexus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by i-Nexus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 39 i-Nexus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that i-Nexus has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, TeamSupport SnapEngage for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems i-Nexus is running and its propensity to invest more and deepen its relationship with Oracle , TeamSupport , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing i-Nexus revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for i-Nexus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
i-Nexus Tech Stack and Enterprise Applications
i-Nexus ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011 i-Nexus implemented Oracle NetSuite ERP. The deployment centralized core finance functions across the 39-employee professional services firm, using Oracle NetSuite ERP as a cloud-hosted ERP Financial platform. Configuration emphasized financial management modules including general ledger, accounts payable, accounts receivable, billing and financial reporting, aligning with standard ERP Financial workflows and automated transaction lifecycle processing. The implementation focused on company-wide accounting and billing processes to establish a single source of financial truth for the organization.
The rollout instituted standardized accounting workflows and a unified chart of accounts to support consolidated period close and statutory reporting. Configuration prioritized finance automation, role based access controls and segregation of duties to strengthen auditability and internal control across finance and executive functions. Oracle NetSuite ERP provided consolidated financial reporting and operational visibility for finance leadership, delivering a SaaS ERP Financial foundation appropriate to a small professional services firm.
|
i-Nexus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, i-Nexus implemented TeamSupport SnapEngage on its public website. TeamSupport SnapEngage is deployed as a Chatbots and Conversational AI solution to capture, route, and qualify incoming web enquiries for the professional services firm.
The implementation focused on a lightweight, SaaS-hosted chat widget embedded in site pages, using browser-side script to provision real-time conversational sessions. Configuration leveraged standard Chatbots and Conversational AI capabilities including proactive chat invitations, canned responses for repeat questions, visitor routing rules, and session transcripts to support follow up.
Operational coverage centers on web-driven customer engagement and lead qualification, with front-line usage by support and client-facing staff. Governance was established around operator roles, response templates, and hours of coverage to ensure consistent handling of web chats, while ongoing management uses the application console to monitor active sessions and maintain message libraries.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
i-Nexus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, i-Nexus implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. i-Nexus is a 39-employee professional services firm headquartered in the United Kingdom, and public site metadata indicates ongoing use of Google Workspace on their website.
The Google Workspace (Formerly Google G-Suite) implementation covers core collaboration capabilities typical of the Collaboration category, including corporate email and calendaring, cloud file storage and shared drives, real-time document and spreadsheet collaboration, and video conferencing. Administrative governance is managed through the Google Workspace admin console with user provisioning, group-based access controls, and centralized account administration to support firmwide collaboration and client-facing project workflows. The deployment is aligned to small-firm operational scope, supporting knowledge-work collaboration and client communication across the organization without indications of additional named system integrations.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
i-Nexus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
i-Nexus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at i-Nexus
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Finance Director | Director | Finance | ||||
| Technical Systems & IT Manager | Manager | IT |
Apps Being Evaluated by i-Nexus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||