Intercontinental Exchange
5660 New Northside Drive NW, 3rd Floor,
Atlanta, 30328, GA,
United States
Atlanta, 30328, GA,
United States
1 770-857-4700
Banking and Financial Services
Intercontinental Exchange Technographics
Intercontinental Exchange Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Intercontinental Exchange and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13222 Intercontinental Exchange employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Intercontinental Exchange has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2009, Workday HCM for Core HR in 2012, ChatD&B for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Intercontinental Exchange is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Intercontinental Exchange revenues, which have grown to $8.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Intercontinental Exchange intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Intercontinental Exchange Tech Stack and Enterprise Applications
Intercontinental Exchange ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Intercontinental Exchange implemented Oracle E-Business Suite as its ERP Financial platform. The program consolidated accounting and sub-ledger applications in 10+ countries into a single global Oracle ERP instance and migrated that instance to a remotely managed cloud solution.
The implementation deployed Oracle Financials together with iProcurement and iExpense, configuring core General Ledger, Accounts Payable, Accounts Receivable, and sub-ledger reconciliation workflows to support centralized financial accounting. Oracle E-Business Suite was configured to standardize chart of accounts controls, intercompany posting rules, and procure-to-pay and travel and expense processes across participating entities.
Architecturally the solution is a single global Oracle E-Business Suite instance hosted as a remotely managed cloud deployment, providing centralized ledger processing and consolidated sub-ledger transaction capture. The deployment covered finance and procurement functions across more than ten countries, enabling consistent transaction flows from procurement request through invoicing and expense settlement.
Governance was aligned to centralized financial process ownership with standardized operating procedures for sub-ledger posting and reconciliation, and rollout sequencing was used to align country-level statutory posting requirements with the global instance. Change control focused on shared configuration, common reconciliation routines, and role based financial controls to enforce consistent cross-border accounting processes.
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ERP Financial | ERP |
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2015 | 2015 |
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ERP Financial | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2014 | 2014 |
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Expense Management | ERP |
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2010 | 2010 |
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Intercontinental Exchange HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, Intercontinental Exchange implemented Workday HCM to establish a centralized HR platform. The deployment emphasized Core HR capabilities to consolidate global headcount and onboarding processes for roughly 3,000 employees, and to provide a single HRIS reference for HR, benefits, payroll, and recruiting functions.
Configuration work centered on advanced reporting and HRIS controls. A Human Resources Analyst developed, tested, and validated global headcount reporting of 3,000 employees across Workday HCM, Excel, and Jobvite by building functional reports that reflect current and future numbers. Custom Workday reports were designed to deliver distinct views and metrics required by different business groups, reflecting an emphasis on report design and validation.
Integrations supported reporting and recruiting workflows, including data exchange with Excel based reporting processes and Jobvite for recruiting data alignment. Operational coverage included onboarding and orientation at company headquarters, with onboarding throughput averaging four and peaking at twelve new hires per week, and day to day support across HRIS, benefits, payroll, and recruiting teams.
Governance was implemented through analyst led test and validation cycles, ownership of report configuration, and hands on onboarding coordination to maintain data quality and process consistency. Workday HCM was used to operationalize Core HR functions such as headcount visibility, onboarding orchestration, and cross functional HR service support.
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2020 |
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Intercontinental Exchange AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dun & Bradstreet | Legacy | ChatD&B | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2025 |
In 2024, Intercontinental Exchange announced plans to deploy ChatD&B, a Chatbots and Conversational AI application developed in collaboration with Dun & Bradstreet. The October 2024 announcement describes a program to combine D&B supply chain and location data with ICE geospatial climate models to deliver climate and ESG analytics for public and private companies, aimed at supporting finance and risk teams in the United States and globally.
The implementation narrative centers on ChatD&B surfacing climate risk and ESG workflows through conversational knowledge retrieval and data enrichment capabilities. ChatD&B is described as a conversational layer that can surface synthesized analytics and entity level insights to downstream finance and risk processes, implying configuration of intent classifiers, retrieval augmented generation or knowledge base connectors, and workflow triggers appropriate to ESG reporting and risk assessment use cases.
Integrations are explicit to the announcement, ChatD&B will ingest and expose Dun & Bradstreet supply chain and location datasets and ICE geospatial climate model outputs via API driven connectors into the conversational interface. Operational coverage is focused on finance and risk teams and is intended to support both US and global coverage for public and private company analyses, enabling question and answer workflows and data lookup across those combined data sources.
Governance and rollout planning follow the 2024 announcement, with the offering slated for rollout after the October 2024 disclosure and commercial availability expected thereafter. Deployment planning as described emphasizes embedding ChatD&B into existing ESG and climate risk workflows for financial and risk decision making, with implementation workstreams likely to coordinate data access, model alignment, and conversational governance to ensure controlled use by finance and risk stakeholders.
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Intercontinental Exchange Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Intercontinental Exchange Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Intercontinental Exchange Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intercontinental Exchange CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Intercontinental Exchange ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Intercontinental Exchange Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Intercontinental Exchange TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Intercontinental Exchange PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Intercontinental Exchange IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Data Warehouse Appliance | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Intercontinental Exchange CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Intercontinental Exchange
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Intercontinental Exchange Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Intercontinental Exchange IT executives and key decision makers. This section highlights Intercontinental Exchange's latest recorded technology evaluations, including FIS Commercial Loan Servicing (formerly ACBS) for Loan Management on 2025-10-06, TS Imagine Platform for Trading Platform on 2025-10-01, and ICE Mortgage Black Knight MSP for Loan Management on 2025-09-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Intercontinental Exchange digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Intercontinental Exchange Technographics
Intercontinental Exchange is a Banking and Financial Services organization based in United States,
with around 13222 employees and annual revenues of $8.00 billion.
Intercontinental Exchange operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday HCM and ChatD&B,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Intercontinental Exchange has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Dun & Bradstreet.
Intercontinental Exchange recently adopted applications including
ChatD&B in 2024, IPC Connexus Unigy in 2024 and ServiceNow ITSM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Intercontinental Exchange’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Intercontinental Exchange’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Intercontinental Exchange technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.