ICM
310 N 1st St,
Colwich, 67030, KS,
United States
Colwich, 67030, KS,
United States
1 316-796-0900
Manufacturing
ICM Technographics
ICM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ICM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 ICM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICM has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, ADP Workforce Now for Core HR in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICM is running and its propensity to invest more and deepen its relationship with Microsoft , ADP , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICM revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ICM Tech Stack and Enterprise Applications
ICM ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2023 | 2024 |
In 2023, ICM implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial system, migrating from Microsoft Dynamics AX to consolidate Finance and Operations functions. The deployment is positioned to support finance ledgers, project accounting, and operational workflows across multi-site operations and international entities.
The implementation scope extends across ICM’s IT and Finance teams, and it was designed to integrate with report developers and localized statutory reporting for international subsidiaries. Multiple ISV integrations were incorporated to support divergent lines of business, specifically Project and Project Management workflows and fuel and feed consumption product lines. The Sr. ERP Systems Analyst role at ICM is embedded in the program to bridge business stakeholders, systems owners, and technical teams for requirements, configuration, and ongoing support.
Microsoft Dynamics 365 for Finance and Operations was configured to deliver financial management, project-specific functionality, invoicing and document management touchpoints, and expanded reporting capabilities. Integrations include connections to reporting platforms and a data warehouse to centralize financial and operational reporting, alongside invoicing and document management flows. ISV integrations are implemented to extend core application capabilities for line-of-business needs rather than replace core finance modules.
Governance practices were established to support ongoing upgrades, platform validation, user acceptance testing and training cycles, and to maintain risk and compliance requirements across sites. The IT team provides ongoing support including validation of D365 upgrades and ISV updates, while maintaining access to existing Dynamics AX, GP and NAV content for transitional support. Operational rollout emphasizes cross-functional coordination between IT, Finance and international entities to manage locale specific requirements and system reliability.
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ICM HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, ICM implemented ADP Workforce Now as its Core HR platform. The implementation was scoped to ICM, a United States manufacturing firm with roughly 350 employees, to centralize HR administration and employee services under a single Core HR application.
ICM configured ADP Workforce Now to manage core HR modules including employee records, payroll processing, benefits administration, time and attendance, and employee self service. ADP Workforce Now was set up with role based access controls, HR workflow automation for hire to retire processes, and built in reporting to support HR operational workflows consistent with Core HR functional terminology.
The ADP Workforce Now instance is surfaced on ICM's corporate website to provide self service access for employees and managers, and it supports HR and payroll operations across the organization. Governance and operational oversight were organized under HR leadership, with configuration controls, approval workflows and data access policies to manage use of ADP Workforce Now.
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ICM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, ICM implemented Cisco Webex Meetings for Audio Video and Web Conferencing to standardize enterprise conferencing and remote collaboration across its United States manufacturing operations. The deployment supports the communication needs of a 350-employee manufacturer and includes public-facing access, with Cisco Webex Meetings exposed on ICM’s website to facilitate external meeting requests and join flows.
Configuration emphasized core Cisco Webex Meetings capabilities, including scheduled and ad hoc video conferencing, screen sharing, session recording, participant controls and meeting moderation, along with role-based access aligned to business roles. The implementation embedded meeting links and web join workflows on the corporate site to streamline customer and partner engagement, and to provision web-hosted conferencing sessions for remote troubleshooting and sales interactions.
Operational rollout focused on governance, with meeting policy definition, user provisioning processes and targeted end-user training to align IT, engineering, sales and plant operations with unified conferencing practices. Cisco Webex Meetings for Audio Video and Web Conferencing serves as ICM’s primary collaboration layer, linking collaboration, customer engagement and remote operational coordination.
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Collaboration | Collaboration |
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2020 | 2020 |
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ICM Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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ICM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ICM PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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ICM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ICM CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at ICM
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer | CXO | Finance | |
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VP, Operations | VP | Operations | |
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Director, Information Technology | Director | IT | |
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Project Manager | Manager | Finance | |
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Project Manager | Manager | Finance | |
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IT Enterprise Applications Manager | Manager | IT | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by ICM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ICM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ICM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ICM Technographics
ICM is a Manufacturing organization based in United States,
with around 350 employees and annual revenues of $70.0 million.
ICM operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, ADP Workforce Now and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
ICM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, ADP and Cisco Systems.
ICM recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2023, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ICM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ICM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ICM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.