AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

ID Supershop Tech Stack and Enterprise Applications

ID Supershop ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Enterprise Payment Processing ERP n/a 2020 2020
In 2020, ID Supershop implemented PayPal Enterprise for Payment Processing on its public website. The deployment uses PayPal Enterprise as the primary payment acceptance engine, integrating directly into the site checkout to handle authorization, settlement, and basic fraud screening, consistent with Payment Processing platform capabilities. The implementation scope focused on front-end checkout wiring and server-side transaction capture, with configuration of merchant account settings and settlement workflows to support e-commerce billing and accounts receivable for a 15-employee professional services firm. Governance and operational ownership remain internal, with the small IT and finance teams managing reconciliation, payment configuration, and PCI-related settings as part of ongoing payments operations.
ID Supershop AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, ID Supershop implemented Zendesk Chat on its public website. Zendesk Chat was deployed as a cloud hosted web chat widget to provide real time conversational touchpoints, positioning the company within the Chatbots and Conversational AI category for customer engagement. The deployment targets customer facing support and inbound lead capture for the professional services business function, and operational control is aligned with the company size and US based operations given its 15 employees. Configuration and operational workflows center on embedding the Zendesk Chat widget into site pages, configuring routing and availability rules to direct visitors to live agents, and enabling standard conversational features such as proactive greetings and session transcripts to support follow up. Operational ownership sits with customer support and content owners who manage Zendesk Chat settings through the vendor console, with the implementation scoped to web based customer interactions rather than downstream enterprise system integrations. Governance focuses on small team administration, chat availability policies, and ongoing configuration through Zendesk Chat administration tools.
ID Supershop Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, ID Supershop deployed Microsoft 365 for Collaboration to centralize productivity and external communications across the firm. ID Supershop Microsoft 365 Collaboration supports core business functions such as email, document collaboration, and team communication for a 15 employee professional services organization. Microsoft 365 is also present on the company website, indicating the platform is leveraged to support the firm’s web presence and client communications in addition to internal collaboration. The implementation uses standard Microsoft 365 Collaboration capabilities including email and Exchange Online, SharePoint document libraries for content collaboration, and Microsoft Teams for synchronous communication, with administration conducted at the tenant level through Microsoft 365 administration controls and governance suited to a small professional services firm.
ID Supershop eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
ID Supershop CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
CRM CRM 2008 2008
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2017 2017
ID Supershop IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017

IT Decision Makers and Key Stakeholders at ID Supershop

First Name Last Name Title Function Department Email Phone
Sales Manager at IDSupershop Manager Sales

Apps Being Evaluated by ID Supershop Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ID Supershop IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ID Supershop digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ID Supershop Technographics
ID Supershop is a Professional Services organization based in United States, with around 15 employees and annual revenues of $2.0 million.
ID Supershop operates a diverse technology stack with applications such as PayPal Enterprise, Zendesk Chat and Microsoft 365, covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
ID Supershop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Zendesk and Microsoft.
ID Supershop recently adopted applications including Zoominfo Platform in 2023, WooCommerce in 2021 and PayPal Enterprise in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ID Supershop’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ID Supershop’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ID Supershop technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.