IDFC First Bank
IDFC FIRST Bank Tower (The Square), C-61, G Block Bandra-Kurla Complex Bandra (East),
Mumbai, 400051,
India
Mumbai, 400051,
India
91 22 7132 5500
Banking and Financial Services
IDFC First Bank Technographics
IDFC First Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IDFC First Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 42190 IDFC First Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IDFC First Bank has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2017, Infosys Finacle India Trade Connect Blockchain for Blockchain Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IDFC First Bank is running and its propensity to invest more and deepen its relationship with Oracle , Zobble Solutions , EdgeVerve or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IDFC First Bank revenues, which have grown to $4.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IDFC First Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IDFC First Bank Tech Stack and Enterprise Applications
IDFC First Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, IDFC First Bank implemented Oracle Cloud ERP. The deployment took place in India and aligned to Oracle Cloud Regions in India, enabling Oracle Cloud Applications to be used within a banking regulatory environment.
Oracle Cloud ERP was implemented as an ERP Financial solution to centralize core finance capabilities, including general ledger, accounts payable, accounts receivable, and financial close and reporting workflows, consistent with standard ERP Financial functional modules. Configuration work emphasized chart of accounts harmonization, period close automation, and role based financial controls to support centralized accounting processes.
The Oracle Cloud ERP instance sits within the broader Oracle Cloud Applications footprint that includes HCM, SCM, commerce, marketing, sales, and services, enabling integrated process orchestration between finance, human resources, supply chain, and customer facing functions. The implementation leveraged regional cloud deployment to address data residency and regulatory compliance considerations applicable to banking operations in India.
Operational scope focused on core finance and compliance functions within IDFC First Bank, with governance oriented around cloud native access controls, audit trails, and alignment of finance workflows to Oracle application processes. The engagement reflects Oracles expansion of cloud services in India and the platform adoption pattern among regulated financial institutions for Oracle Cloud Applications.
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IDFC First Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2018 |
In 2017, IDFC First Bank implemented Oracle Cloud HCM Absence Management as part of a broader Oracle Fusion HCM deployment. The Oracle Cloud HCM Absence Management implementation addressed Absence and Leave Management across the bank's HR operations and was aligned with enterprise Core HR and workforce management objectives.
The deployment encompassed multiple functional modules, notably Core HR, Absence, Transfer, Separation Exit, Promotion, Compensation, and Performance. Configuration work focused on standard absence entitlement management, leave request and approval workflows, accrual and balance calculation logic, and role based approval routing consistent with Absence and Leave Management best practices.
Integrations were built with various other systems to enable seamless transmission of employee data, and the program included data migration and data control from Oracle PeopleSoft to Oracle HCM Fusion. The project operated with system integration test and user acceptance test phases, and the environment used for validation included a UAT instance.
Governance and rollout leaned on formal testing and data control processes, with SIT and UAT cycles tracked using JIRA and interfaces instrumented for ongoing employee data synchronization. Oracle Cloud HCM Absence Management was positioned to operate within the bank's HR landscape alongside the other implemented HCM modules, supporting centralized absence workflow and downstream HR processes.
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Compensation Management | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2017 | 2018 |
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Learning and Development | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2017 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2017 | 2018 |
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IDFC First Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EdgeVerve | Legacy | Infosys Finacle India Trade Connect Blockchain | Blockchain Platform | Blockchain | n/a | 2021 | 2021 |
In 2021, IDFC First Bank joined the consortium deployment of Infosys Finacle India Trade Connect Blockchain, implementing the Infosys Finacle India Trade Connect Blockchain as a Blockchain Platform for trade finance. The initiative was executed under the Indian Banks’ Blockchain Infrastructure Co IBBIC consortium and targeted domestic Letters of Credit as the initial business function scope.
The implementation centers on Letter of Credit lifecycle orchestration and document exchange on a permissioned distributed ledger, leveraging the Infosys Finacle India Trade Connect Blockchain to digitize paper‑intensive workflows and enable immutable transaction records. Functional capabilities implemented include distributed ledger transaction recording, workflow automation for LC issuance and acceptance, role based access controls for participating banks, and document digitization to reduce manual reconciliation.
Operational coverage is consortium level across 15 participating banks, with IDFC First Bank operating as a member node within the IBBIC network that includes State Bank of India, ICICI Bank, HDFC Bank, Axis Bank, Kotak Mahindra Bank, IndusInd Bank, Yes Bank, and others. The Letter of Credit solution mobilized funding of 50 million rupees from each bank for a total of 10.2 million dollars and was built using the Infosys Finacle Connect solution, with the final platform expected to launch by the end of 2021.
Governance and rollout are structured through IBBIC, with consortium governance defining onboarding, permissioning, and transaction rules among member banks. The consortium announced that the platform aims to cut LC transaction turnaround from four to five days to a matter of hours, reduce paperwork associated with Letters of Credit, and make it harder to raise multiple LCs against the same shipment, reflecting stated risk mitigation objectives rather than realized outcomes.
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IDFC First Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2017 | 2017 |
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IDFC First Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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IDFC First Bank eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2023 | 2023 |
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IDFC First Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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IDFC First Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IDFC First Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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IDFC First Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IDFC First Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IDFC First Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2023 | 2023 |
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Next Generation Firewall | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IDFC First Bank Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Security Outsourcing | Physical Security |
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2021 | 2021 |
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Video Security Cameras | Physical Security |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at IDFC First Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President - Safety and Security | VP | Operations | |
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Vice President Of Technology | VP | IT | |
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Vice President Engineering Technology | VP | IT | |
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Senior Vice President Analytics | VP | IT | |
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Chief Financial Officer | CXO | Finance | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by IDFC First Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IDFC First Bank IT executives and key decision makers. This section highlights IDFC First Bank's latest recorded technology evaluations, including Phenom Talent CRM for Candidate Relationship Management on 2025-05-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IDFC First Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-05-02 | IDFC First Bank | Evaluated | Phenom | Phenom Talent CRM | Candidate Relationship Management | HCM |
FAQ - APPS RUN THE WORLD IDFC First Bank Technographics
IDFC First Bank is a Banking and Financial Services organization based in India,
with around 42190 employees and annual revenues of $4.50 billion.
IDFC First Bank operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM Absence Management and Infosys Finacle India Trade Connect Blockchain,
covering areas like ERP Financial, Absence and Leave Management and Blockchain Platform.
IDFC First Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and EdgeVerve.
IDFC First Bank recently adopted applications including
RSA ID Plus in 2024, Plotch in 2023 and Seclore in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IDFC First Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates IDFC First Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IDFC First Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.