Dhaka, 1212,
India
IDLC Finance Limited Technographics
IDLC Finance Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IDLC Finance Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 IDLC Finance Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IDLC Finance Limited has purchased the following applications: Oracle Flexcube for Core Banking in 2011, Hotjar for Customer Experience in 2021, GoDaddy for Application Hosting and Computing Services in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IDLC Finance Limited is running and its propensity to invest more and deepen its relationship with Oracle , Contentsquare , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IDLC Finance Limited revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IDLC Finance Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IDLC Finance Limited Tech Stack and Enterprise Applications
IDLC Finance Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, IDLC Finance Limited implemented Oracle FLEXCUBE Universal Banking, deploying Oracle Flexcube as its Core Banking platform. The project was initiated in March 2011 and led by Data Edge Limited, with the full suite put into production in January 2012, addressing IDLC’s needs as the largest multi product non bank financial institution in Bangladesh.
The implementation focused on Oracle FLEXCUBE Universal Banking’s configurable process framework to standardize operations and enable product configuration, risk evaluation and control capabilities. Configuration work emphasized business process standardization across lending and deposit workflows, product origination and scheme rollout, and consolidation of accounting books to support unified core banking operations.
On the technical stack the solution runs on Oracle Database 11g Release 2 and uses Oracle Real Applications Cluster as part of Oracle Database Options to operate a single database across a server cluster. Integration was implemented on a middleware layer using Oracle Fusion Middleware components, including Oracle SOA Suite, to orchestrate connectivity between FLEXCUBE and downstream business applications and to reduce manual integration tasks.
Governance changes centered on operational consolidation and process ownership to leverage the new risk evaluation and control tooling in FLEXCUBE, enabling faster introduction of new schemes and tighter operational controls. The deployment was presented as enabling IDLC to manage risks, standardize operations, consolidate books and offer a broader range of products while supporting its plans for growth, consistent with statements from the implementation stakeholders.
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IDLC Finance Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, IDLC Finance Limited deployed Hotjar on its public website. The deployment positions Hotjar as a Customer Experience application to capture front-end behavioral analytics and qualitative feedback from site visitors. Hotjar is instrumented across IDLC's web property to capture session recordings, heatmaps, funnel analysis, and on-page feedback widgets for teams responsible for digital channels.
The implementation emphasizes front-end instrumentation and consent-aware tracking, with centralized access to Hotjar data for digital, marketing, and product functions to analyze user journeys and prioritize user interface adjustments. Governance focus is on web-level configuration and data handling for customer experience tooling, enabling product and UX teams to surface qualitative insights alongside existing analytics.
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IDLC Finance Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 |
In 2012, IDLC Finance Limited deployed GoDaddy to host its corporate website. GoDaddy serves as the Application Hosting and Computing Services provider for IDLC, providing the public web presence and domain management for the company website.
The implementation centers on GoDaddy-managed web hosting and domain services, covering web content delivery, DNS management and TLS certificate administration for public-facing pages and online forms. Operational responsibility sits with IDLC's web operations and corporate IT teams in India, with GoDaddy functioning as the hosting and computing layer that supports marketing, customer-facing product information and online customer contact workflows.
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IT Decision Makers and Key Stakeholders at IDLC Finance Limited
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by IDLC Finance Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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