Aberdeen, AB10 1YP,
United Kingdom
IDS Ltd Technographics
IDS Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by IDS Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 IDS Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that IDS Ltd has purchased the following applications: Microsoft 365 for Collaboration in 2015, AnyChart for Content Management in 2011, Zendesk Service for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems IDS Ltd is running and its propensity to invest more and deepen its relationship with Microsoft , AnyChart , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing IDS Ltd revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for IDS Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IDS Ltd Tech Stack and Enterprise Applications
IDS Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, IDS Ltd adopted Microsoft 365 for Collaboration across its United Kingdom professional services operations. The deployment is a cloud SaaS tenant of Microsoft 365 serving a roughly 100-employee firm, positioning Microsoft 365 as the primary Collaboration platform for corporate communication and document handling. IDS Ltd’s public website also surfaces Microsoft 365 elements, indicating the vendor’s services are present in the company’s public facing pages. This implementation frames Microsoft 365 as central to internal and external collaboration workflows.
Functional capabilities align with standard Microsoft 365 Collaboration workloads, including hosted email and calendaring, team collaboration, document libraries, and file synchronization consistent with Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive for Business. Configuration narrative emphasizes tenant level governance, user access controls using Azure Active Directory identity services, and centralized content management to support client services and operations teams. No specific third party integrations are documented in the source, so the implementation story centers on Collaboration platform provisioning, content sharing workflows, and governance practices such as tenant administration and access policy controls.
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IDS Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AnyChart | Legacy | AnyChart | Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, IDS Ltd integrated AnyChart into VisNet as a Content Management component to provide embedded data visualization and reporting capabilities for its professional services application. The AnyChart charting library was embedded into the VisNet user interface to generate advanced animated charts and client side interactive visuals.
Implementation centered on using the AnyChart library as a visualization module with configurable styling, animation, and dynamic data binding. VisNet supported Bar, Column, Pie, Line, and Scatter graphs at deployment, and the AnyChart library was chosen for its expanding catalog of chart types which allowed IDS to plan additional visualizations over time.
The AnyChart toolkit delivered a flexible, feature rich framework that addressed visualization requirements without adding a separate visualization service, enabling IDS developers to render clear, well rendered charts within the application. As William Sellick, Senior Software Developer at IDS, noted, AnyChart has a toolkit/framework that is very feature rich and provides a very refined solution to the visualization problem, charts are clear, well rendered, and flexible.
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Web Content Management | Content Management |
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2013 | 2013 |
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IDS Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, IDS Ltd implemented Zendesk Service as its Customer Support application. IDS Ltd deployed Zendesk Service on its public website to channel client inquiries into a centralized support queue, supporting customer-facing and account teams across the organization. The deployment targeted customer support workflows for a 100 employee professional services firm based in the United Kingdom, aligning the application with the company service function and external client touchpoints.
The Zendesk Service implementation emphasized web-embedded support instrumentation, core ticketing and case management, a knowledge base for self-service, and web-based reporting to manage inbound requests. Configuration work focused on ticket lifecycle workflows, routing and prioritization rules, and web widget routing, with web forms and email capture configured as primary intake paths, enabling consistent handling of customer support requests.
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IDS Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IDS Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at IDS Ltd
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Apps Being Evaluated by IDS Ltd Executives
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