AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

IDS Ltd Tech Stack and Enterprise Applications

IDS Ltd Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, IDS Ltd adopted Microsoft 365 for Collaboration across its United Kingdom professional services operations. The deployment is a cloud SaaS tenant of Microsoft 365 serving a roughly 100-employee firm, positioning Microsoft 365 as the primary Collaboration platform for corporate communication and document handling. IDS Ltd’s public website also surfaces Microsoft 365 elements, indicating the vendor’s services are present in the company’s public facing pages. This implementation frames Microsoft 365 as central to internal and external collaboration workflows. Functional capabilities align with standard Microsoft 365 Collaboration workloads, including hosted email and calendaring, team collaboration, document libraries, and file synchronization consistent with Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive for Business. Configuration narrative emphasizes tenant level governance, user access controls using Azure Active Directory identity services, and centralized content management to support client services and operations teams. No specific third party integrations are documented in the source, so the implementation story centers on Collaboration platform provisioning, content sharing workflows, and governance practices such as tenant administration and access policy controls.
IDS Ltd Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AnyChart Legacy AnyChart Content Management Content Management n/a 2011 2011
In 2011, IDS Ltd integrated AnyChart into VisNet as a Content Management component to provide embedded data visualization and reporting capabilities for its professional services application. The AnyChart charting library was embedded into the VisNet user interface to generate advanced animated charts and client side interactive visuals. Implementation centered on using the AnyChart library as a visualization module with configurable styling, animation, and dynamic data binding. VisNet supported Bar, Column, Pie, Line, and Scatter graphs at deployment, and the AnyChart library was chosen for its expanding catalog of chart types which allowed IDS to plan additional visualizations over time. The AnyChart toolkit delivered a flexible, feature rich framework that addressed visualization requirements without adding a separate visualization service, enabling IDS developers to render clear, well rendered charts within the application. As William Sellick, Senior Software Developer at IDS, noted, AnyChart has a toolkit/framework that is very feature rich and provides a very refined solution to the visualization problem, charts are clear, well rendered, and flexible.
Web Content Management Content Management 2013 2013
IDS Ltd CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2016 2016
In 2016, IDS Ltd implemented Zendesk Service as its Customer Support application. IDS Ltd deployed Zendesk Service on its public website to channel client inquiries into a centralized support queue, supporting customer-facing and account teams across the organization. The deployment targeted customer support workflows for a 100 employee professional services firm based in the United Kingdom, aligning the application with the company service function and external client touchpoints. The Zendesk Service implementation emphasized web-embedded support instrumentation, core ticketing and case management, a knowledge base for self-service, and web-based reporting to manage inbound requests. Configuration work focused on ticket lifecycle workflows, routing and prioritization rules, and web widget routing, with web forms and email capture configured as primary intake paths, enabling consistent handling of customer support requests.
IDS Ltd IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
IDS Ltd CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at IDS Ltd

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by IDS Ltd Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from IDS Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the IDS Ltd digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD IDS Ltd Technographics
IDS Ltd is a Professional Services organization based in United Kingdom, with around 100 employees and annual revenues of $7.0 million.
IDS Ltd operates a diverse technology stack with applications such as Microsoft 365, AnyChart and Zendesk Service, covering areas like Collaboration, Content Management and Customer Support.
IDS Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, AnyChart and Zendesk.
IDS Ltd recently adopted applications including Fortra Agari Phishing Defense in 2021, Zendesk Service in 2016 and Microsoft 365 in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of IDS Ltd’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates IDS Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete IDS Ltd technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.